Tires Plus

Address:	4405 Chambers Rd, Denver, CO 80239, USA
Phone:	+1 303-732-6315
Site:	local.tiresplus.com
Rating:	2.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 12

Reviews 7

Jacki Burns

If I could give them negative stars I would. I went here because its close and convinient, I had a nail in my tire back in February and rushed in before it went flat to get it fixed. They were able to take care of it but I waited about 2 hours (which I thought was pretty rediculous to plug a tire). When my vehicle was done I waited at the counter while the desk guy, who I think is the manager, was yelling at the techs because another customer had come in to have her tires rechecked because they kept losing air. Then he turns to me and complains about the other customer, he said some pretty awful derogatory things that I wont repeat here. I was very shocked. After that I decided I wouldnt go back...until today. I had a screw in my tire this time, I had already changed the tire to the spare(Im a pretty handy girl) and for the sake of closeness decided to stop here on my way to work to see if they could just fix the tire. I had already removed the tire, figured that would make it easier and faster for them and me. Oh no. I went in when they opened at 7am, and was told that it would be several hours before they could fix it, I asked if they could just fix the tire and throw it back in my trunk I could swap it later when I had time. He just shook his head at me told me that they were short handed and it would be several hours. Ok. Went to work. On my way home decided that I would try one more time. Stopped in 15 minutes before they closed. (I work in retail and I understand how annoying that is) but plugging and tire and reinstalling doesnt take more than maybe 20-30 minutes. I talked to the bald guy at the desk who I believe is the manager. I figured maybe they could be friendly and help me out and earn my business. Oh how wrong I was. I explained that I had a flat and needed it fixed and apologized for coming in right be fore closing. He snapped at me, NOPE! My tech is finishing his last car now. Then proceeded to tell me about how he had to get to a birthday party, I turned around and walked out while he was talking. I cannot believe that this company would allow their business to be run this way. Especially with the amount of complaints on here about them. I will never set foot in this building again until management changes and they hire someone capible of decent customer service. Ill be telling my neighbors as well. Believe me, its not worth the headache to deal with those ass hats. Go somewhere else and save your money, time, and sanity.

parallelencapsulator

Brought my truck in for a brake inspection, which took longer than quoted. The mechanic clearly had no motivation for meeting the quoted deadline as he mosied around the shop taking his time to do what should have been a 30 minute job (overall took about 1.5 hours). They came to me telling me I needed over $800 worth of work, which may be true, but I did not have the work completed as the mechanics work ethic was questionable. Sure enough, I found that one of my tires was not torqued properly which could have been very dangerous had I not noticed the signs. Whether the improper installation of my tires was a matter of incompetence or sabotage is up for debate, but needless to say, I will not be returning to this shop. Meanwhile, I was waiting for the work to be completed and a younger woman came in for a quote. After she left, the employee (possibly the manager) made sexually inappropriate comments about the customer. These people are rude, slow, and either incompetent or corrupt, both of which can mean extra cost to the customer. AVOID!!!! ------------------------------- EDIT ----------------------------------------------------- Just took my truck to Discount Tire and they told me all of my brakes and rotors were fine. Tires Plus apparently also lied about the $800+ of work I needed.

T Rohe

If you like waiting at the counter 10 minutes for someone to acknowledge your presence and 4 hour long "1-hour" oil changes, this is your place! Rude service people. Lousy turn-out times. Stinky tech smell in your car. Air caps missing and oil smudges on hood...these are the least of your worries...the best was when they forgot to tighten my lug nuts and two fell off and the others were loose. (they gave me a free oil change to fix that mistake). I have been to this location at least 15 times because they are the closest to where I live. They do the absolute bare-minimum to keep me coming back. I wouldnt recommend them unless you live very close and have a lot of patience . Luckily I am moving and never have to give them my business again.

Daniel Lara

Ive been a long time customer for 10 years. I remember this place having great people working hard to give you the best experience possible. Too bad now all they care about is making profit even if they have to lie and overprice simple repairs, for example $90 for labor for replacing one brake hose plus$60 for the part or $120 for labor for replacing the two front sway bar links plus $40 for the parts!? I did both of these repairs In 30 min and paid $60 for all the parts. I honestly feel bad for people that dont have the slightest idea on making simple repairs on there cars. Sadly this place isnt what used to be especially with managers like Fred working there. Ill never come back

Anonymous User

This place was a joke I had a flat and needed a tire it was a ARM and a leg just to get one tire. I had low profiles they tried to fix it but ended up sending my rim off to get fixed. It came back they said I needed to get four new tires so now the price went up from 400.00 to 750.00 wow a big jump right. So as they tell me this they ha e my car for five days they didnt even make a courtesy call telling me that it would take longer joke. I finally got my car the six day joke. The only guy that was cool was frank and Tom other than that dont take your car there trust me u will be sorry lol.

Rachel Peterson

Was driving a friend to the airport when my car started making a horrible noise while driving. It was a Sunday and I didnt have many options for places to go, and I really wanted to try to drive home. I stopped at Tires Plus and they test drove it and told me I shouldnt drive it and they could work on it that same day. There were complications and it turned into a bigger job than I had hoped, but the customer service they provided was great! I got a ride to the hotel and they had me gone the next morning. Thank you so much!

M Lamar Boyd

Just had great customer service at this Tires Plus location. Visiting family in Denver, missed our exit and followed GPS to recover. Blew out the sidewall of our run flat tire on a railroad track (maybe an out of use one). While the store did not have our model tire, Fred T was able to get one in early the next morning. Fred was professional and a pleasure to work with. The Tire Plus service was excellent. We use our local Tires Plus at home and we were happy to find one so close to our tire incident location.