Address: | 8101 Southpark Way, Littleton, CO 80120, USA |
Phone: | +1 303-795-7014 |
Site: | mcdonaldcollision.com |
Rating: | 3.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed |
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Dmitriy Vilner
We bought our 2014 Q5 last year and we absolutely loved it. In November, I brought it into McDonald Collision center to fix a dent in the door and, after about a week into the repairs, they crushed the car with the garage door. No, its not an exaggeration or a figure of speech - the repair shop literally managed to crush the car with the garage door! After we saw the damage and we were told that the car will need to be 80% re-painted, we told the dealership that we dont want to take back a refurbished, luxury car with huge diminished value. To this day, even though theyve admitted that they destroyed the vechicle, theyre still refusing to reimburse us for damages and the packages we bought with the car. Ive been cheated, humiliated, insulted and threatened by these people and I sincerely hope Audi USA severs their relationship with McDonald Audi.
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Larry Knolls
Awful experience. They refuse to do estimates. I got an estimate from an unrelated body shop, took it to them, and then they were rude as we went over the needed repairs. He was upset I took the car to a Ford dealership to have the engine damage taken care of, trying to get McDonald Collision to simply do the separate body work. He made no sense, and then I walked. Do not use these people.
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Anonymous User
They are about what you would expect from a dealership. Lots of turn over makes for less the knowledgeable staff. Their service department is good if you get the right service manager and mechanic. If you end up with the B team your car might not get fixed the way you want. Also watch out for price gouging they will try to charge you 2x what you should have to pay.
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Kellen Healy
They were really nice, thats about it... Went in to fix my bumper and they managed to mess up my horn and windshield wiper pump while fixing my bumper. Then I noticed that the parts they "fixed" my bumper with were damaged! They refused to fix it correctly unless I was going to pay for ANOTHER brand new part.
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Adam Bennett
McDonald collision completed repairs on the front of my Passat. Communication throughout the process was great, from Jon in particular. When a minor billing issue surfaced, they took care of it quickly. I would recommend McDonald Collision to others for auto body repairs.
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Louis MacKenzie
Had clear paint protection mask installed at the dealership. Had it installed on bumper, hood, door handles, fenders, mirror covers, etc. Took time so we were given a loaner car. It was all done perfectly and love the result. Recommend getting it done there.
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Kayla Bramlet
I am beyond satisfied with the outstanding service from the McDonald Collision Center! My car looks brand new after their quick repair. The customer service was above expectations, every person was so nice and helpful. ABSOLUTELY RECOMMEND!
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Lauren Jones-Kaplan
Brought my new sonata here for adding some extras after it was purchased. Good availability for scheduling, and called early when it was finished. Very friendly and easy process. Nice waiting area and loaner cars available.
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Bail Bondsman
Great work, Ben did a fantastic job fixing my car. If you want the best collision place in Colorado, this is it. They spotted that my hood was off-center by a half millimeter. I am super impressed.
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Alexander Cuenin
Not very busy and helps a lot when it comes to quotes on crashes. Only issue is that it closes at 1pm on Saturday...dont know if this is recurring I just thought it was rather strange.
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Nikunj Karani
Would never want to go to a collision center, but if I am in an unfortunate position where you have to take your car to a shop, this is the place to go to. Good people doing good work.
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AG Ranasinghe
Ive taken my Audi A8L there. It happens to be one of only two places in Colorado that knows how to work on aluminum bodies. They stand behind their work!
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Roberto Galvan
Awesome repairs and great service. Please take it from a skeptic who researched his repairs thoroughly. Thank you McDonald.
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seth larson
Not impressed. Be wary. I felt that I couldnt trust the mechanics.
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Wendy Vaerewyck
Outstanding customer care and personal attention.
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Newsha Makooi
They fix it correctly here!
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Kent Campbell
Good work