Address: | 2060 Main St, Longmont, CO 80501, USA |
Phone: | +1 720-442-0008 |
Site: | local.tiresplus.com |
Rating: | 3.7 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM |
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E Wynkoop
This location has been my sole supplier of new tires for the last 8 years since I had bad experiences with the other big names in town. I have always been greeted politely and friendly and never felt pressured into the up-sale or an alternate purchase from what I was after. They will try to recommend a better tire or service and explain the reasoning into why with the data instead of just "its better". If you dont want it, they are ok with that too. Service time has always been good for me as well with about 30-45 minutes to put on new tires, and a lot of the time , I have them do an oil change as well, since its already up on the lift. The prices are better or comparable to other places, and they often have great deals and coupons online. I have also never experienced a bad installation or had problems with my tires needing to utilize their warranty, but others I know have and witnessing the interactions in the store with other customers, I am convinced that it is great customer service with that as well. Overall, If you need new tires without all the hassle and run around from the corporate monster, this is the tire place to go to in Longmont, and you can schedule appointments online and get your price quote right there as well. Just walk in and away you go.
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Jerry Haukoos
lied to me about alignment- charged me and didnt do it, and had to come back to get it done and 6.5 hrs total, before they finally completed the work. Didnt order all the tires i requested, argued with me about what vehicle I was driving... all around horrible service! When I tried to follow up with the area manager with my experience, he was told that I had done work on my vehicle between visits, which was false. It also sounded as though my paperwork had been altered since my printout does not read the same as what area management was telling me. I asked to speak to someone higher up because the area manager had false info and was accusing me of working on my vehicle between visits and not validating my complaint, and they told me I would be contacted within 24hrs. 5 days later I call and my"case" had been closed by the area manager who was so rude to me, so no one got the message. Will not trust this store or chain ever again.
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chad ruehlen
Why so many negative reviews? I have been a repeat customer with these guys for 10 years. These guys have got me out of quite a few binds without even charging me. They always discuss what they find wrong and explain pricing without trying to pressure into going with them. These guys are the only company in berthoud and longmont which i will send my wife to if im traveling for work and cannot go in myself. Ease up on these guys you negative reviewers and people reading these comments give these fine folk a try. And no I have never worked for them or know any of them on a personal basis, just a lazy mechanic who likes to pay for my oil changes and basic tire work.
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Anonymous User
I had a coupon for a free oil change and inspection of my car so I went to Tires Plus. They came out with an estimate of $645.74 worth of miscellaneous problems with my car. it didnt make sense to me because I had gone to the dealership just a month before and nothing was wrong with my car then. I decided to deny their invitation to fix it right away and go to the dealership. I get there, they check out my car then tell me there is nothing wrong with my car and everything they put down as "problems" was bull. They dont care about your financial situation or anything, all they care about is making money and ripping you off. Dont go there!!
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A & Y G
Made an online appointment, but was told the tires I selected online were not in physical inventory, but there were others that were equivalent, and about the same price, so that was okay. Got there and checked in quickly, and it turned out that THOSE tires were not there either. Apparently they used an inventory sub-contractor or something. BUT the manager hooked me up, got better tires than I had originally chosen, and was out of there within the hour. Despite some inventory hangups, they really made a major effort to help us out, even to the point of eating the difference, and we appreciate that and will be return customers.
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Nicholas Lange
Ok, so I go in and tell these ppl I need 2 tires (wires were showing) they tell me since its a 4×4 they will NOT put tires on unless I do all 4 because its unsafe.... I let them know my 4 wheel drive doesnt work.... they still say no... So, I will NEVER give them my business when you send somebody away. Its my vehicle, I said I woulda signed a waver. Next time dont tell a costumer its unsafe tho, expecially when you send them back on the road WITH TWO TIRES THAT HAVE WIRES SHOWING!!! I seen ppl ask why they have bad reviews.... well, READ THEM!!!
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Dong Cheadle
Jorden was super helpful and friendly, had my GFs Mazda 3 in for an oil change and went with the high mileage oil for piece-of-mind. They checked the cabin and engine air filters, as it was smelling funny in the car. Cabin filter was good, but engine filter was pretty dirty, he didnt pressure us to buy one, he even had the guys blow it out with shop air so we are good until the next oil change. Top notch customer service, we will be back again, glad i went to Tires Plus.
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Libby Bigler
Very unhappy with the service. "Michael", was extremely rude both on the phone and in person. Have been in for new tires before and received the same poor service. Needless to say will never go back and dont recommend them to anyone for anything. Overpriced, try to get you to pay for things you dont need, and just extremely rude! Its a bit further of a drive, but Big Deal Tire and Wheel in Fort Collins is the best place to go for tires!
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Blythe Toussaint
We have been using them for our primary car service for over 15 years and have always been happy with the service and the results. They have handled both standard American cars like Ford Explorers, and somewhat more exotic foreign cars, like a diesel Volkswagen Jetta, equally well! You know theyre good when they make you almost look forward to getting your car serviced! Tires also always good and reasonable whenever we need them.
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Kristin White
After explaining the situation with my car and mothers, together we found the best solutions for each of the cars, which included saving additional money than anticipated. Michael (store manager) and his team were fantastic. Got me in and out of there quickly! Every time, even for a quick air up or inspection. I drive a lot (60k year) so I have ALOT of time spent in tire stores! Truly appreciate you guys!!!
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Brenda McCain
I have been going to Tiresplus for over 5 years. The people that work there are professional, kind, and dont try to RIP YOU OFF! Ean runs the Tires Plus so very well! The people inside the garage and out are so kind, caring and do such great work. I always feel welcome on arrival and my needs taken care of very quickly. KUDOs to Tires Plus. Everyone there deserves a raise!!!!!!!!!!