Address: | 1379 Farmington Ave, Bristol, CT 06010, USA |
Phone: | +1 860-516-4200 |
Site: | lafitness.com |
Rating: | 3.6 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM |
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Chrissy
I was looking for a new gym (previously went to PF), something that had some extras. LA Fitness was always on my mind and I decided to go and try a 3-day pass. I got there for the appointment and at the end was asked by the employee "So you gonna join? Lets get you set up". My intent was to go, workout out for 3 days and see how I liked it. But instead, I felt pressured into signing up. Lets just say- dont sign up for the free PT assessment or personal training. I had the unfortunate experience with Eddie, who would not give up on getting me to sign up after I told him numerous times to let me think about it. He then flat out told me that I would never reach my goals (without his help of course). When I left, I should have felt excited to start something new. Instead, I felt immediate regret and I was fuming over my experience with the personal trainer, who was this complete ass. The facility itself has tons of machines, and I loved the zumba classes with Wendy and Johanna (they are both so upbeat and fun, and you will be killing those calories). Although, be prepared to deal with people who act like those classes are personally theirs. For such a huge place, I would have thought the cardio machines would be a little bit more updated, theyre not. I can tell you that the womens bathroom facility is always a mess. Looks like it hasnt been cleaned in days. People barely clean the machines, its gross, but I guess this can happen anywhere. The front staff looks bothered when you walk in through the door, theres only about 2 people who are actually friendly. Half the time theyre on the phone on personal conversations, and look annoyed that you have interrupted them. These things have just added up and I will be cancelling my membership. Was a waste of money, at least for me. Just a bad experience overall, just a commercial gym willing to do anything to get your money. Personally, I will be going back to Planet Fitness. Its cheaper, friendlier staff and at least the damn bathrooms are clean.
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Selena Rivera
I would give this gym at least 4 stars if it werent for the suckish music and the fact that the cooling system keeps breaking down. Seriously how many times are they going to keep "fixing" the ac and heat in the gym as well as in the pool room? Obviously if someones there "fixing" the ac every 3 days then theyre not doing their damn job right. It sucks when im trying to enjoy a swim or 15 min in the hot tub or even a nice shower and its humid as f*** and there are these little black bugs flying every where. Those little black bugs are there because theres mildew or mold developing somewhere. Idk whats wrong with staff or the people who go swimming with fresh wounds on their bodies but someone keeps leaving bandaids by the pool and in the pool. Idk what blood diseases that person has. Thats disgusting. Now.. The music.... jesus its stuck in the 80s with an occassional burst of 2000s music. Ugh i dont want to hear nickleback or let the sunshine in or extreme rave techno. NOOOOOO.. not even the techno is good. Theyre all terrible remixes of early 2000s songs. Honestly when i look down towards the equipment from the upstairs machines i see that everyone looks bored and miserable. When u walk into a gym youre supposed to feel great and exhilerated. That is not how i feel when i walk in to unfriendly faces and jackson 5. Throw some diplo and skrillex, trap music, major lazor, todays fun party music.. FUN HAPPY music. Music thats going to pump u up and motivate you to push harder. It doesnt sound like a huge issue but it is. If i complained to the staff i dont think theyd care much. Their all too busy on their phones or huddled in a corner talking to each. I say bye to them every day. Its rare when someone says bye back. Rare indeed. Maybe i should yell it at them. :)
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DianA Skiba
Poorest Customer Service Ive ever came across! I signed up a week ago and have already had THREE false claims during my signup process that made me pay more than originally intended. The first false claim was how much I would be paying for kids klub, and the GM had the audacity to give me the option of either paying the new fee or walking out. The only person that showed concern was Meredith, in the front end. I waited for half an hour with my 4-year-old in the lobby because I was told only the Operations Manager could only cancel my account and I had to wait for him. After waiting, I was told that they could give me the original kids klub price. (So we waited for no reason, out of a high-ego and pride the GM was trying to establish.) They then charged me $40 for the kids klub for two months, (double the price) and when I called to resolve, no one was available to take my call and said they would get back to me "sometime that day." No one ever called me back. So I decided to make use of the multi-club access that I signed up for. I went to South Windsor for the night and was charged $5 without being told. I called, once again, to try to resolve the issue. I was told that I didnt have the multi-club access, but the single. I asked to forward the email that I originally provided with the sale to prove that I had multi-club and they said that would be fine. When I pulled up the email and asked for the email to send it to, he put me on hold and said I would have to come in. I stated that I have a sick child at home and he proceeded to say theres nothing he can do. Honestly, Im a very patient woman. Mistakes I can handle. However, how many can one club make? And when one doesnt take charge and try and fix those mistakes it truly shows their character.
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Hugo Valentin Gaming
I love this gym, I was a member of ballys total fitness and blast fitness bought all their ct locations so I had to find another gym that I could go to in ny and ct... so I found planet fitness and I got the black card to go back and forth to ct and back... but now that summer is ending I need something else like a pool I can go to all winter long and I found la fitness in yonkers ny. Yeah the trainers try to sign you up for training that is their job if you dont want it just tell them no thanks like I did. But la fitness exceeded my expectations, I did not plan to play basketball at the gym or do zumba or yoga but there I am doing so many different activities and Friday nights the basketball court is turned into a volleyball court lol love it and I find myself in the jacuzzi and sauna omg... I can never get bored ...Like I did in planet fitness uuuuuuum I saw a review that they did not have tv s but there is a TV in all the treadmill s... and bikes... so I like it I pay 40 bucks to use all the gyms... If u are in a limited budget go to planet fitness but if u can afford this gym you wont regret it. And you can cancel whenever you want unlike planet fitness i had to pay 60 bucks to cancel and then they still charged me 20 bucks for the next month smh. I would give 5 stars but i have to drive 30 min. To get there but its worth it☺