Address: | 48 Padanaram Rd, Danbury, CT 06811, USA |
Phone: | +1 203-794-9297 |
Site: | botticelliplumbing.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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sengelbr
I had a leaking shower above the kitchen (water dripping through a ceiling light) and was unsure as to the cause. After eliminating the caulking around the stall it had to be either the supply side or drain side plumbing, either of which would involve ripping open panels of sheetrock including the kitchen ceiling. But before Joe from Bottichelli started sawing away he spent some time looking carefully behind the shower control as well as at the floor drain, which Im extremely thankful for. He suspected the seal around the plastic drain and had a special tool to take it out, then set out to 5 different supply companies to find a replacement. So far so good, no leaks yet. I really appreciate Joes experience and problem-solving approach. He approached the issue like it was his own home. Removing sheetrock would have been a major hassle and cost for me to repair and he saved that option only as a last resort. Thanks Joe!
MI
Michael Cockburn
I called them as a brand new homeowner. Toilet pump broke same day as hot water heater, simply a coincidence. Called Boticelli to fix, they called me while I was at work, fiancee and daughter at home. They came quickly and promptly, but fixed both for $1,200. Now less than a year later the water heater broke - come to find out a new water heater is around $300.00 and a new toilet is $60-$100. Why wouldnt they tell me that? I didnt know, and I was busy at work, while my family needed hot water...They were only there for about an hour. Not a great way to do business, what a total waste of money.
JA
James Dietter
I was informed there is a $69 service charge. Meaning I would be billed $69 for the plumber to just come out and tell me whats wrong. I asked if the service charge would be waived if I accepted the repair costs. I was told it wouldnt be. Nickel and diming customers from the onset isnt a great way to run a business or build trust. I called another plumber. There are many; of course most will not ding you with a service charge like this. Nor should they.
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Trevor Manilo
They have helped us out with plumbing issues that weve had in the past and they are great. They are very professional and know what they are doing.
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Norman Loveless
Pros: Responsive, Competent Cons: Outrageously expensive, $250 to change a faucet! Total bill >$600. for not even 0.5hrs labor.
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Rouby T
Excellent service! Jose is very knowledgable and very professional. We call Botticelli for all plumbing needs in our home!
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James Moreno
Bruce and his staff are great. I am always satisfied with the service that they provide and they always get the job done.
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Eddie Lavere
They have always provided me with quality service. I know theyre a company I can depend on whenever I have any problems.
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Brenda Johnson
Fixed the pipes in the bathroom and they are holding up great. Never have an issue with the work of Bruce and his staff
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Kristen Rough
Everything from the initial phone call to the service appointment really ensured that i was being taken care of
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Anna DiTuccio
These guys are dependable and provide great service. they did a great job with both our plumbing and heating.
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Susan Derity
They have always helped me out in a time of need. The service is always fast and great.
JO
Jonathan Miller
A little expensive and a little slow but they were able to finish the job. Ok overall.
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Molly Norman
Our tech explained everything as he was making the repairs to our pipes. Quality work
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Timothy Mumford
Very professional job, quick and clean. I highly recommend them!
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George Hertag
Always good, friendly service from Cliff.