Address: | 691 Post Rd, Fairfield, CT 06824, USA |
Phone: | +1 203-256-9201 |
Site: | penfieldservicecenterct.com |
Rating: | 3.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–12PM Closed |
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Belene Day
These 1star postings are either for another Penfield auto service in New York or those people are complete a-holes.. We have been a customer for 15 years with three cars in our family and I wouldnt trust our cars with ANY other place than Penfield. They are honest (a rare quality), do not overcharge, and have incredible customer service (they even have free coffee while you wait). They wont try to sell you on something you dont need. Bob and Mike are the best. I actually look forward to getting my oil changed because they are so entertaining! This business is the poster-child for what a small business used to be and thankfully they are still here!
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Jeff T
The guys at Penfield Service in Fairfield were great to deal with on a recent exhaust repair/replace. I am in Iowa, my Daughter a recent transfer to the Fairfield CT area had developed an exhaust leak and was getting exhaust fumes into the car. I called and talked to the owner on Wednesday, had her take the car in for an estimate early Thursday morning. The estimate was fair and they could get the parts and repair it right then, and she could still make it to work on time. Their customer service is greatly appreciated. It made a difficult situation for me, very easy. Thank you!
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Melissa F
These guys were awesome! I went to 3 different places to get an estimate/diagnostics on an issue with my radio and didnt feel comfortable with what any of them had to say. As a last stitch effort I walked into this shop and was greeted by Bob. He took a look at my car right then and there and was able to problem solve the situation on the spot. My car was fixed in 10 minutes and he saved me hundreds of dollars! I am always looking for a mechanic I can trust around town and now I have definitely found one. Thanks again guys!!
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Kev Shmo
I went in there wanting a tune up and to fix my AC. I spent 600 for a few burnt wires. I got no tune up and a day later my AC blew again probably cause the car is working to hard cause it needs a tune up still, even though they think otherwise. My car has a really bad squeak when I brake and they said that was normal which it is not. So im back where I started but a lot broker. Also they stole the quarters from my car as well. THIS PLACE SUCKS, DONT RECOMMEND THEM
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ismael gonzalez
Worst place to bring your car! Every time I brought the car it left with something else not working not to mention they seem to always leave the bolts loose. I even had an incident where they replaced the rear struts the bolt came entirely off and the tire then started rubbing on the strut, did I mention that this happened while my daughter was driving on 95 couldve been a lot worse thank God it wasnt
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Allison Geiger
Awesome service, awesome staff!! Weve been bringing our cars here for years and wouldnt trust any other place! Go see Bob and Mike--you wont be disappointed!!
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Jeffrey litwak
Ive been bringing my cars here for 10 + years. These guys know what they are doing and Ive never been disappointed. Great shop, would recommend to anyone!