US Post Office
| Address: | 600 Pennsylvania Ave SE #2, Washington, DC 20003, USA |
| Phone: | +1 202-636-1259 |
| Site: | usps.com |
| Rating: | 2.8 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
Location
Photos 1
Reviews 16
GA
gail martin
I have repeatedly not received packages, but the the online tracking via UPS will say, "the Post Office attempted to deliver your UPS SurePost package and left a delivery notice with instructions." In none of these cases were there notices left. In all of these cases, the attempted delivery times listed were late in the evening. Its my guess that instead of delivering, they need to close out their tracking for the night, so they just mark it as "attempted delivery." The reality is that USPS only leaves a notice if a signature is required and no one is home. Otherwise, the standard practice is to just leave packages on the porch. So with no delivery and no notice, customers are left to first realize they didnt get their delivery, then go online to figure out what happened, then go stand in line at the this branch, which is never a quick trip, without a notice, so it takes the clerk even longer than usual to find the package -- and that is after you explain the circumstances and convince the clerk that, yes, you do have a package back there somewhere, if she could please take a look for you.This is all such a waste of time, and its turning into a routine practice.
JE
Jenny Fishman
I wanted to send a piece of international express mail and I have informed by the postal worker that unless I write To address in English the Postal Office will not accept the mail. It was news to me because I had always been able to send boxes, packages and letters with the To address in Mandarin with US Postal. After 5 minutes of back and forth the rep will not budge, so I sent the mail with 10 forever stamps as regular mail at my own office with US postal pick up. My mother just received the mail yesterday. I dont understand why I couldnt send mail in Express with Mandarin address when less than a year ago I could, and regular mail is never a problem.
DJ
djamel benfattoum
This is not just a review this is a message if at least someone is reading this to know where is my package that I have sent over than 3 months ago! it wasnt delivered! it wasnt returned! the online tracking shows that is still staying at your office but when my girlfriend went to pick it up they said they have nothing there, I reported this online I didnt get any answer! I tried to contact you through the phone none answer!!! so Pleas let me know what can I do to get my package back!
LU
Luz De Jesus
Unlike some others whove had unfortunate experiences, I have never been treated rudely by the staff nor have they behaved unprofessionally. I know my daughter who has shipped out many items has had positive experiences as well. Ive been to post offices with bullet-proof glass between the personnel and customers so its wonderful to be able to interact with them without barriers. Yes, there are long lines at times so I try to schedule my trips with that in mind.
A
Anonymous User
Haters gonna hate. This post office was fine. The staff that assisted me send a package to Azerbaijan were super nice and helpful. USPS is awesome! In my experience, their services have always been much cheaper than the comparable private service. I think people forget how ridiculously sweet it is to have a dude deliver everything people send you from around the country daily to your doorstep at a cost of $0.45 per letter sent.
PA
Pat Anthony
Awful. I was friendly and fun, asking questions, just needed some help and all I got was attitude and a clear disinterest. She then had the audacity to tell me I shouldnt expect her to do all that work (not like its the job she gets paid to do), I need to make it easier for her or she wont do it. Worst post office Ive ever dealt with.
JA
Janet B.
They never answer the phone. I had a package delivered there on the 12th and its the 17th and its still sitting in the post office. I wanted to pick it up but I was told to call first to be sure. Smh Ive called 20 times, literally. From the review I dont wanna go down there to stand in line and then theyll tell me its not even there.
KY
Kym H
One of the most painful and depressed places to visit. I prefer to go across the street to the UPS store and pay more for a simple mailing than dealing with the staff at this location. ALWAYS a line, usually only one window open & rude & unhelpful to customers. This locale is another example why USPS should be PRIVATIZED!!
AU
Austin Graff
This location is in the heart of Eastern Market and the most convenient USPS for Capitol Hill residents to get to. Its full service and you can do anything there that you would at a USPS. The staff are quirky, but helpful (Shout out to Mrs. Yvette!). I will say there are long lines usually so factor that into your visit.
LA
Larry Webb
I found the staff very helpful. When I was moving to the area and needed to reserve a PO Box, my local USPS branches were horrible, but the staff at this location was GREAT. They even knew me by name when I first arrive to pic up my keys. Im always greeted with a smile and warm hello.
QU
Quinney Harris
Come prepared to spend a few minutes looking for street parking. The post office staff are upbeat and professional, and I was in and out in a breeze (on Mothers Day weekend). The weekend flea market at Eastern Market is also right around the corner and is worth checking out.
BR
bradley Wilde
This post office loses a star because sometimes the lines can be long and parking isnt easy. However, I have found the staff to be helpful, friendly, and always willing to go the extra mile for me. I havent experienced any of the attitude people have talked about.
K
K Yea
Wonderful staff at this location. Shannon, Yvette, and Anthony are friendly and very helpful. They remember my name and make sure that Im always taken care of. They probably need more staff to help out but the USPS is unfortunately under limited budget.
JE
Jessica Prol Smith
I have been under-whelmed by my experiences at this location. Lines are often long and employees frequently are less than friendly, impatient with your questions, and seem unhappy to see customers at all. The office seems understaffed.
CA
Casey Sears
I have never had a negative experience with the employees at this office. They are always kind, courteous, and speedy. I also physically go into the office at least twice a week, and have been doing so for the last year.
RO
Robert Winthrop
Ive always found the post office staff to be polite and helpful.