Two Men and a Truck®/Seminole County

310 Anchor Rd, Casselberry, FL 32707, USA

Address:	310 Anchor Rd, Casselberry, FL 32707, USA
Phone:	+1 407-331-6683
Site:	twomenandatruck.com
Rating:	4.6

Location

Photos 21

Reviews 6

Kelly Shah

Awesome and Amazing. We used the services of “Two Men” in 1999 and 2011, and each were great experiences. For this year’s move, I interviewed 3 companies and Two Men gave me the most accurate estimate (based on the information I gave to them) and the lowest estimate. I had a complicated 3-step move, and the manager, Holly, really listened to all the nuances of my situation and helped me formulate the steps to take that would make the most sense economically. The other two estimates I received were higher, but I think it was due to them not really listening to what I needed. The nice surprise is it all came in at or under budget. The movers (Francis, Quentin & Burgess) were hardworking and personable. At the end of each leg, Francis, the team leader, presented an invoice that was very clear and logical. There were no hidden surprises. I did have 2 small furniture mishaps which were taken care of in a flash by the extremely responsive Miranda back at the office. In each case, the movers pointed out the problem so it wasn’t a surprise for me later to deal with. I have heard some scary moving stories, but this is not one of those. Two Men did not subcontract me off to another company nor did they hijack my goods (which was stored on their truck for a while). Each of the people I worked with was an employee and took accountability - there was no shrugging me off to someone else. I hate moving, but they were able to take a huge burden off my shoulders quickly and efficiently.

Scott Ariotti

What more could you ask for in a quality mover? Beginning with the booking process all the way through to the departure of an empty truck, I was glad to have chosen these guys for our move. After submitting the web form requesting a quote I was promptly contacted and the booking agent thoroughly understood my moving needs. She recommended three movers since we were moving out of the two-story house and provided me an estimate that proved to be very accurate. The crew arrived on time and after getting a walk through got down to it. As a customer you always cringe when agreeing to an hourly rate but these guys were all hustle. They even tacked our two biggest challenges with ease; the wall unit and the fridge. The wall unit was previously purchased at IKEA and assembled in place in our upstairs loft. They did a great job of getting this oversized behemoth down the stairs and safely into the moving truck. They then proceeded to amaze us by getting our huge French door refrigerator out of a very small kitchen with an island as an obstacle. They did so by lifting it up and over the island. This saved us from having to take all of the doors and hinges off to get it out. Upon reloading the fridge in the new house we found we had missed taking out five eggs from the egg bin. Three were perfectly intact and the other two were cracked but not broken! Hows that for gentle? While your results may vary because Im not sure all crews are the same; the crew that we had was exceptional!

Jessica King

If I could give ZERO stars, I would. DO NOT USE TWO MEN AND A TRUCK. Two men and a truck lost the shelves to my bookshelf and are now claiming that we are lying about the pieces being missing. They have offered ZERO compensation! Our bookshelves were delivered to our house without the shelving units on them. The delivery drivers did not explain to us that there would be a walkthrough. WE EXPECTED the delivery drivers to complete their job, and move all our pieces. WE WERE INFORMED that we were being charged per 15 minute increments. WE WERE RUSHED into initialing and signing forms without being allowed to read them. We expected all the units placed in our house to be complete. They placed the bookshelves facing inward at the wall, so when we did final inventory we assumed they had placed the shelves in. We wondered why they were placed backwards, and when we turned them around that evening, they were missing the shelves! Two Men and a Truck have stated in emails that we are lying about missing our shelves. These shelves cost us approximately $300 and are now unusable. Beware of using this moving company. They are full of liars and cheats!

Anonymous User

Friends of ours suggested Two Men and a Truck for our move from Orlando to Sorrento. Wow, are we glad we took their advice! The Two Men and a Truck crew (both the office and field members) was prompt, speedy, affordable and professional. The moving guys were strong as all get out, and easily moved everything...including our hot tub, a huge antique wardrobe and some large plants that my husband and I couldnt even manage to lift...let alone transport. Everything was moved with care and placed exactly where we wanted it. They even lifted up a number of very heavy pieces so that we could attach felt pads to the feet before they were put in place. And fast! Did I mention fast? These guys move like they are on a mission. They would place a piece of furniture and then run back to the truck for more! They were so efficient and worked so well as a team that our move was finished quicker than expected, and the final cost came in way under what we had expected. Thank you, Two Men and a Truck, for making the move into our dream house quick, affordable and stress free!

Allison Gould

Highly disappointed -- they didnt respond to email/call where we expressed concern that the truck they werent sending wouldnt be big enough. We added a detailed list of items and their dimensions so they could send proper equipment. Truck was indeed not large enough and a large quantify of items didnt fit. They offered us 20% off normal fees to go back and get the stuff we said wouldnt fit in the truck in the first place. The right thing to do would have been to go back and get the items. 20% is nothing at their rate. I contacted the corporate office in hopes that there was another resolution. The agent I spoke with said she would wait to receive information from me before making a decision. However, she did not said there was nothing further she could do and that 20% was fair (even though the error was not ours). Feels like they saw an opportunity to make more money and take advantage of a vulnerable situation.

Robert Menzel

Too bad the office staff has no customer relations capability. Movers showed up at our storage unit on front end of their schedule window. No phone call to tell us they were there and waiting. A call to Marie in the office to clarify the invoice start time resulted in her scolding us for not understanding their first appointment of the day procedures!!!! By the end of the call I knew if we were moving the unit today, that it was costing me an extra hour of time @ $115 and she told me in no uncertain terms that we had to pay regardless of what we thought might be fair or expected. Her belligerent attitude and tone was derisive, offensive and awful. Btw our Anthony and John, our movers were great, our problem was with the office. We have two more units to move next month. We WONT be using the Casselberry 2men&truck. Recommend you call another for your moving needs.