Address: | 800 N Spring Garden Ave, DeLand, FL 32720, USA |
Phone: | +1 386-734-9377 |
Site: | personalministorage.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
JA
James Dover
Well my review is not exactly going to be the best in the world. I am in a insurance battle with the personal mini storage. Word of advice to all that rent in this facility, DO NOT drive through this facility unaware. I was t-boned by the man that works in the facility with his golf cart, yes I did say the golf cart. He was driving through the facility, not abiding by the rules of the road and I was driving through an open gate when I crossed an intersection and he hit my truck. The day of move in and a closing on my house! Was completely amazing actually. He was speeding and actually flew out of the golf cart! Then proceeded to tell his employer I hit him! Really? Anyhow, they have a camera there but miraculously they erased the video! Now they are claiming it was nobodys fault and leaving it up to my insurance company to pay for the damage that their employee and work vehicle did to my truck. I am grateful he was okay, however, at this point it is a mute moment when someone lacks the ability to admit fault and pay for damage sustained by their negligence. Needless to say, they leave gates open and they are not very professional, therefore, I am moving my belongings out of their facility because if they can erase tapes and blame someone else are my belongings really safe?
BE
Benjiman Murray
John & Beverly were very courteous and helpful everytime I needed something. They were always in the office at the times listed and I was rarely sent to voicemail when I called. The facility itself is well lit at night and always maintained. I chose a small locker type with climate control and it was always at temperature (which can be difficult to maintain in Florida). Also, the prices are reasonable. If I ever need storage again I will be returning here. Five stars
EL
Elizabeth Bennett
Ive never been treated with such courtesy and customer service. I would highly recommend this storage to anyone. They were friendly and explained everything about the facility. They even take bottled water to people when theyre loading or unloading. Thats real customer service! I was even shown where my unit was, via a ride on their golf cart. I didnt have to go searching for it. These people know how to treat customers, and I appreciate that.
J.
J.K. Mikas
I rented a storage unit at this facility for about 2 years. I was very happy with the unit and the customer service. John and Beverly went out of there way to help me with any issues. When there was a leak in the a/c some of my items got wet they quickly found a mover to move me to another unit. They were so very helpful. I would recommend this location to everyone. Thank you John and Beverly
HE
Heather Pratt
Not only was I very happy with the price of the storage and how clean everything was. John and Beverly made me feel like family. They were always there never having to look for them and they always asked me if I needed anything. Made having storage easy. If you are looking for storage see John and Beverly and they will make you part of the family. Thank you so very much
IV
Ivonne Montalvo
Excellent customer service, answered all my questions and helped me with what I needed to buy at the last minute for packaging. After two months all my furniture was in perfect condition except my daughters bedroom set that was not solid wood and received the moisture from the storage. No biggie for me because I m going to buy a new one soon.
PA
Patsy graves
Very nice, pleasant, timely and, professional experience. Easy in & out, convenient location. The couple managing were busy with remodeling being done on the main office building. Even though this crowded, busy area was a bit of inconvience, the managers were happy, welcoming and caring.
AS
Ashley Cripe
This storage facility is by far the most clean, and bug free facility around..The managers John & Beverly very sweet and make you feel comforable and are more than glad to answer any and all concerns you may have..I would highly recommend this storage facility hands down!!!!
JI
Jim Beaty
John and his wife went out of their way to be helpful. We used the storage unit for 5 months. We felt our belongings were always safe and really enjoyed their service. It was nice to know that the principals of the storage unit were active in the community as well
AL
Alejandro Malave
John and Beverly are amazing people. I go there twice a semester and they are always willing to help. Great support to Stetson students, which is highly appreciated. I have always felt welcomed in there, so I would keep working with them as long as it is possible.
TE
Terri Lee
I have nothing but good things to say about John & Bev. It was a really great storage experience and Id go back there anytime for my future storage needs. Appreciate everything you did John & Bev. Terri Kimble & John Rossiter :)
RE
Revolutionprowash russell
John and beverly were very helpful and kind through the whole two years I was there.. They both did a great job..I will use then again..and the place is very well kept I had no bus in my stuff when I picked it up after two years
JO
Jordan Sabo
Very smooth to set up account and get storage unit set up. Easy to access. John and Beverly were also very nice with any questions I had and didnt hesitate to work with me when I needed to use the unit for an extra month.
SH
Shonna Green
John and Beverly are very personable and worked with me to find exactly what I needed for my storage unit. The area is clean and well maintained. I highly recommend this company if you have storage needs.
HA
Harland Merriam
John and Beverly are what make the difference -- friendly, helpful, knowledgeable, professional. Well run, very clean and safe. They helped us get packing and unpacking workers who were outstanding.
MI
Mike Conrad
Very nice, friendly people, and reliable climate control. All safe and secure, and usually convenient hours. Hard to type in your access code when your cars window wont roll down, though.
KU
Kurt Henry
John was especially helpful. He went out of his way to provide excellent service. Beverly was very helpful as well. They are very nice and good people. Sincerely Kurt Henry
DA
Danny Rodgers
John and Beverly Ferguson are GREAT people and a pleasure to do business with. 3 1/2 years of service to us and not one complaint. Always looking out for their customers.
TA
Tara Cervantes
The facility is clean and secure, and the on-site managers are professional, kind, and helpful. I recommend them, and this location to anyone who needs safe storage.
CH
Chuck Purdee
: when we lost the key to our unit share was most helpful going above and beyond the call of duty to help us get it unlocked you should hire more people like her
JO
josephbrlt
John and Beverly are the best! They make it worth while renting a unit there. Kindest, Most Generous, Down to earth people you could ask to do business with.
TE
Terry Moore
The facility is very nice and secure, the units are clean at move in, and the staff is great to work with. I would definitely rent again if I need the space.
JO
Joanne Laudicina
Great storage facility & John & Beverly are so nice & helpful. Would definitely use again & recommend to anyone looking for a clean & friendly facility.
HI
Hillbilly Trucking
I have stored my 1974 Chevy Nova here twice which recently sold always friendly staff best storage in Deland John was all smiles as well as Beverly