Address: | 540 S Volusia Ave, Orange City, FL 32763, USA |
Phone: | +1 386-774-1414 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Lynn Schafer
Donna efficiently explained the different services you have to offer. She also answered all our questions concerning the differences between inside and outside affects on our storage contents, leading us to a choice of size and protection we felt comfortable with. She is very pleasent, gave us the time we needed and thanked us as we left. (Which is so rare these days) it was a very pleasant experience and I would highly recommend Donna for her expertise and Cube Smart for storage. Its not just about storage, its also very important about service. Thank you
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Wanda Boone
Cube Smart has been the most personable and professional experience and Donna is the best. I understand the company making you carry insurance on your unit (so they are not held responsible if something happens to the property) but as long as you have proof of your own home owners insurance you dont have to pay for theres. The property is clean and very accessible at all times I highly recommend using this property for your storage needs :)
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Cassandra Marie
Customer service is nice but not helpful. I recently just moved my storage from this facility over to a bigger nicer facility after storing here for months. I needed a bigger unit, Tough! They dont price match (40 bucks more than competitors) I pay a month in advance. Tough! no refunds on paid in advance. (a full month and a couple days) Ill never rent from here again. They care more about your money than your satisfaction.
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Marc Woodruff
The management staff its terrific but the units are way overpriced Ive been there for over 10 years renting a double unit and the prices are unbelievably High. There are no electric Outlets or lights in the units. I am now trying to find another unit at another storage facility in my area that has electric in the unit and does not raise the rent every 6 months which is ludacris!
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Ash Bash Lampkin
Transferring from one unit to another and misunderstood the process. Donna Murray was very apologetic while taking time to correct the situation. The staff is extremely courteous always available and ready to assist. I was offered a cold bottle of water several times while moving in. Facilities are very clean and well lit. Thank you Donna for your assistance.
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Carolynn Brenner
Donna was friendly. However; I did not like being forced to put insurance on my belongings in the storage unit. That should be up to the customer. I would never put anything of value in storage. Also felt the Admin fee was not necessary. Reminds me of dealer fees when you buy a car! Other than that the place is very clean and in a convenient location.
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Sara S
Mandatory $12 a month insurance is ridiculous, the stuff we have stored in there for the 4 months my son isnt in college will barely equal the extra $48 we have to pay. Very disappointed we didnt know about this charge till we got the the facility AFTER making a reservation online.
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James Dodgen
I have rented from Cube Smart for years and Donna has always been very friendly and goes well beyond to make your experience very pleasant and without any problems. She is very helpful and knows her facility and offers the best advise for your situation. keep up the good work.
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Connie Adams
Donna and Tamara are the greatest. I had to upgrade my 5x5 to a 10x10 and it was a painless process. They are the nicest ladies Ive had the pleasure of speaking and dealing with. If youre looking for a storage unit, you cant beat CubeSmart!!
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Leah Brooks
We are downsizing and are extremely happy with the awesome customer service we got from Suzanne Bell at the front desk. In addition, the storage unit area is always clean, bathrooms are nice, and the price beat out everyone. Highly recommend!
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Ellis Bruce Paul
I have had a great experience with CubeSmart Storage. Dealing with the Managers Donna & Tamara is always a pleasant experience. They are super nice and always accommodating. The facility is always clean and secure. Highly recommended!!!
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Joseph Miller
The ladies at the front office are extremely helpful and a pleasure to work with.The site is always clean and they have the proper drainage so that when it rains the water does not back up into the units.
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Robert Patrick
The location was great and well maintained, the office staff was even more impressive. She was very helpful and even took the time to clean up some yard debris that had been blown into the space.
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Cindy Tocci
Donna and her team are always a joy to work with. I have used them for a number of years and will continue to do so because of their awesome customer service. Thank you ladies!
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Favian Marq
I got through the process of renting out a unit really well. Donna was very helpful and it made it really easy for me to get this unit. Very knowledgeable and what she does
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LaDonne Howard
They were very nice and very accommodating. I got what I needed right away at a fair price. Im very pleased with the whole experience and would recommend them to anyone.
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cory bowker
The employees at cube smart are very professional and made sure i had everything i needed. The strive on satisfaction. I would definitely use cube smart again.
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Jim Kerr
i have known donna for some time, and she is always cordial, kind, cheerful, etc. she knows the storage industry, and I was very happy with my transaction.
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Nancy Jacome
For us, my husband and me, is the first time and was recommended for a friend. We have a good impression for the order, organization and cleanliness.
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Diane Bahn
Donna was very helpful and gave me top notch service. Very pleased with the location and cleanliness of the storage facility. I recommend highly!
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Jim Barnhart
Now this is what great service looks like. The 2 women operating the place could not be more professional, and helpful, and are very nice also.
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Aquila Knight
The customer service is patient and kind. I changed my unit after all the paperwork was completed, and their attitude remained the same.
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Phil Karle
Great storage center. Clean, climate-controlled center at reasonable rates.
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Bonnie MacArthur
Very good place to store your things and the people are very helpful
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Kathy Hamlin
Tamara was fantastic to work with. Everything went smoothly.
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Gloria Smiley
Fast and easy to get the unit. Customer service was good.
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kimberly marshall
Getting my unit was very easy and with auto pay too
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Ivelisse Moreta
Easy moving. Staff friendly and willing to help!
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Sonia Toledo
Tamara was a pleasure and a delight
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Kandace Zuber
Quick, helpful. Donna is wonderful!
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EL BORIKKEN
Donna is awesome.
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Joey Wiltbanks
Love this place
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APS Ceramics LLC
GREAT deal