Address: | 1533 N Harbor City Blvd, Melbourne, FL 32935, USA |
Phone: | +1 321-254-5555 |
Site: | connectingpointmac.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Ron Taylor
To qualify I am technologically challenged. For that reason I have always shopped my computer needs where I can get tech assistance. Have purchased three computers from Connecting Points and have been very pleased with the assistance given when needed. HOWEVER, I dont know if ownership has changed oe it has simply been a change of personnel but that help is apparently no longer given. Had a simple problem and needed help, drove 30 miles to store early this morning. I was the only customer but was told by the clerk that he was too busy. I could make an appointment and come back in a few days. Many small business owners complain about competition from the big box stores and online sales. It would be prudent for them to realize that customers pay top dollar for service and that when not provided they may choose to shop elsewhere. I know I wont be going back to Connecting Points. Was required by the program to select a star to allowing posting…… It was not deserved !
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Kevin Roberts
Outstanding sales & service. Ive been a customer at Connecting Point for over 12 years. I use my computers extensively in my photography business and rely on the owner, managers staff 100%. Between them all in the Melbourne location they probably have about 75 years of experience with Apple products and are always up to date, always happy to help out and provide technical assistance. A+++++
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Anonymous User
Tried to bring in my iMac which has apple care protection and was told I would have to pay $40 for what they call a diagnostic fee. Took it to visual dynamics and they told me they have heard that complaint before and fixed it for free. This place seems shady.
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Zac Paryzek
While under warranty i took my mac there for a memory issue they charged me $50 for a diagnostics fee. During there "diagnostics" they found a "issue" with the track pad which there was none. So they replaced it and it has never worked right since then.
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Hannah Lyles
Timely and professional service. My laptop needed the logic board replaced. They ordered the part and fixed it in less than a day. No kidding. A whole lot BETTER than Visual Dynamics in The Avenue Viera. Come here instead.
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Anonymous User
I was having a problem with mail on my iPhone and went in to see if they could help me. In two seconds the guy behind the cash register gave me a possible solution that ended of being THE solution! All for free!
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Anonymous User
best service in the area, do not go to visual dynamics, they are idiots that employ people without high school diplomas... connecting point knows their computers and how to fix them, I will come back for sure.
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Rachaele Sugg
Went here this morning as I had no sound on my phone had a great experience the guy blew everything out & was fixed in & out 10 min will definitely go here again if I have anymore issues thank you u Made my day
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Juan Corredor
Called to find out if they had a battery for my macbook and after checking for 10 min and while I waited on the phone, they said yes. Then I drove 30 min, just to find out they did not have it. :(
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Frank Candy
The very best in the business. Randy and the team at Connecting point are MASTERS at repairing and upgrading MACS. They are the best choice for IT Services and Repairs.
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Gordon Shupe
I have brought my computers to be serviced at this store for decades! Honest, fair, knowledgeable, and great advice.
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Michael Malone
very helpful and went out of the way to help get the best price for my situation.
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Stoney Rojo
Great Place very fast and professional service