Address: | 1660 Commerce Blvd, Midway, FL 32343, USA |
Phone: | +1 888-394-8530 |
Site: | pods.com |
Rating: | 3 |
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Barb Law
My experience is mixed. Delivery and pickup of POD - fine. The first time I made reservation for POD delivery, etc, I had to cancel as the sale of my home fell through. Although the 300.00 refund charged the day of the reservation (not the day of delivery) was reflected in my online account, I had to call twice to get them to refund my credit card. She was somewhat rude. My second time around went more smoothly. Drop off - good. Pick up - good. However, the driver drove over the hardscaping (concrete)around a tree near the driveway. It was a complete circle, but is now in 5 pieces. I noticed it a couple of hours after the pick up and called to file a claim. Two weeks later and no one from PODS has done anything. No phone calls, no visit, no communication of any type. And the POD location is 5 miles from my home in Midway, FL! A couple of days ago, I requested an update online and left a phone message as well. I am left with a destroyed hardscape around my tree and a claim number.
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Dean Berrien
I have to say, I really appreciate the service, the website, the professionalism of everyone I met associated with PODS. I also appreciate the flexibility and patience. I kept my PODS longer than expected but it was made clear as to what I could expect and every time I needed information, I got it through the website and chatting with the people there to help. Thanks again, I couldnt have made the move across the country without you!
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Hans Meyer
Describe my experience? Horrible. Avoid these people like the plague. I didnt even get to the point where I got a quote, was just insulted and treated like dirt.
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Neil P. Ryder
This company really has it together with customer service. The whole procedure was easy, flawless & efficient.
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Kim Roddenberry
Fast, friendly service. No questions or hassles when I was done using the pod.
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Joseph Langdon
Excellent customer service, and very easy do deal with!
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Richard Hague
Trust but verify.