Orlando Import Auto Specialists, Inc.

Address:	2801 E South St, Orlando, FL 32801, USA
Phone:	+1 407-895-3001
Site:	orlandoimportspecialist.com
Rating:	4.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed

Location

Photos 100

Reviews 5

Patrick Brown

This is the second time Ive brought my car to these guys, both for major repairs. Heres a story about how great these guys are. My car is a 2000 from Ohio; so its rusty and its old. During a routine oil change at a different mechanic i was informed my right rear brake cylinder was leaking and needed replacing. They (the other mechanics) wanted $475 to replace both the rear cylinders, drums, etc. That seemed far too high, so I called and talked to Joe. He quoted me between $200-275 over the phone, but he would have to check it out to give a real estimate. I brought it in about a week later and took a cab home. A few hours after I handed him the keys he gave me a call. "Your car has a lot of rust," he said. "Im afraid that if I get in there and start taking things apart I wont be able to get it back together again. Or the work would create problems and youd end up having repairs that cost more work than the car is worth." "I see," I sighed and pinched the bridge of my nose, "well, is the car safe to drive?" "Yes its fine to drive, as long as you keep the break fluid topped off. But youre going to want to start looking into getting a new car." I knew I would have to replace my car, but I was just hoping I could go at least another year first. "Okay, thanks," I said. I went to pick up my car about an hour later. When I got there he showed me where to add more brake fluid and how to check the fluid levels. He took the bottle of break fluid he was holding, about 1/8th of the way full, and stuck it in a nook in the engine compartment. "Go ahead and use this to top it off when it gets low," he said. Shaking his hand, I asked, "Thanks, how much do I owe you?" "You dont owe me anything," he responded. "Really? You looked at my car and even gave me this bottle," I said, surprised. He had already started walking back across the parking lot, "I dont charge people for nothing. Its what keeps them coming back." "Thank you," I said again. Half way across the parking lot he turned around and shouted, "When you start looking for a new car bring it in, and Ill give it a look before you buy it." I raised my arm in a sort of stunned symbol of gratitude, and he just turned and walked inside.

Linda Pereira

I was in town temporarily visiting my aunt in Orlando when I noticed my 1991 Toyota Camry V6LE Wagon leaking what looked like coolant fluid. She suggested Orlando Auto Imports for any work as they are the only shop she takes her vehicles to. She said they have always been the cheapest and most honest and professional shop she has found in the Orlando area (described a price difference of $200 compared to an $800 estimate at a different nearby shop for a particular repair she needed in the past one time). They let you know, very honestly, exactly what things they find wrong (and inspected my vehicle completely for free) and they are very thorough. They let you know how urgent each issue is so that you can determine what you should be fixing immediately and what you can hold off on for a later time. And if they are unable to cheaply or quickly fix a certain thing on your vehicle, they will always give helpful suggestions on places where the work could be done cheaper. It turned out that my radiator needed to be replaced, as well as my master cylinder, as I was also leaking brake fluid. They gave me an estimate of $650 total (parts + labor for radiator and master cylinder) which is a very good deal for these two majors issues. Additionally, I called and asked if they could do an oil change while the vehicle was there, which wasnt an issue. When I arrived to pick the vehicle up, they let me know that the vehicle had also been missing a gasket that they replaced for free, and because I paid in cash, ended up giving me close to a $30 discount on the total. I have never experienced a more genuine and professional shop that cares for its customers so thoroughly. I really appreciate this shop and, if I lived in Orlando, would solely go to them for any auto repair needs.

Brian Pullium

I am an out of town driver who was buying a car while in Orlando on vacation. I was very nervous about getting the car inspected by a shop that I had no prior experience with, as we all know how some shops operate. The reviews made me feel a bit better so I brought in our possible used car. They got the car up on the lift almost as soon as I got there, and to a family with lots of fun to have, that means a lot. They completed a very detailed inspection and found some issues with the suspension. They itemized everything and gave me the printout. The quotes were VERY fair for the work and if I had bought it I definitely would have taken it back to them to fix the work, but the dealer was being a goof and would not come down on price to fix the issues or fix them at all. While I was waiting in back room I overheard a guy with a BMW come in and talk about some work. I did not catch everything, but what I did catch was a general price for work that I have had to do on the same type of car. It was VERY VERY competitive. If my mother lived in Orlando, this would be her shop. I would make sure of that. I did not have any work done so I cannot attest to the finished work but according to the reviews they are great and after my experience, I would wager they are. I have family in Orlando and they have been made aware of this place. This place is one of the good ones.

Bryan Mittler

If there were higher marks then excellent to rate this business, then I would. So I have been coming here for years because Joe and Dwayne are nice, honest, courteous, and always looking to save me money on repairs. I brought in my wifes Nissan and instead of just doing the repairs, they advised me to take it to the dealership since the part was still probably under warranty due to a recall. Turns out Nissan would not warranty the part, and wanted to charge me almost $1,000. Orlando Imports did it for around $300. Just today, I brought my Mercedes in expecting about $700 in repairs for steering and front headlight wiring issues. They didnt try to sell me a whole new wiring kit and do a bunch of expensive repairs and did not try to sell me on replacing power steering components. Instead, they did the least expensive and most practical repairs: re-taped the wires I had and just filled up my power steering fluid. When I went to pay they told me "Dont worry about it." These guys are the best, I will only bring my car to them. If our politicians were even half as honest and decent as these guys, our countrys problems would already be nearly good as fixed.

Dave Forrester

Let me preface my long story by saying I WOULD ABSOLUTELY RECOMMEND THESE GUYS. After driving 1100+ miles from IL to Orlando my check engine light came on for my Caravan. Took it to a major chain for diagnosis - the guy there wasnt able to pin point the trouble code but quoted me $500+ to replace my fuel pump and fuel level sensor. I guess they saw GOLDEN TOUCH when I walked in. Needless to say I thought it was a rip and left. Looked up Orlando Import on yelp and saw all the rave reviews. Went there the next morning. Joe was there and let me know he was already booked for the day but took a few minutes out his time to look at my vehicle. Turns out the sensor was just a little rusted and corroded. He cleaned it all up for me and check engine light gone. Took all of 10-15 minutes. He was polite, courteous and honest. I drove back to IL 1100+ miles no problem. My only wish is that they were here in IL instead of FL - they would get all my business. Hard to find fair people anymore - but this place is definitely one of the rare few left.