Address: | 11 Hargrove Grde, Palm Coast, FL 32137, USA |
Phone: | +1 386-445-2205 |
Site: | palmcoastautorepair.biz |
Rating: | 4.3 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 8AM–12PM Closed |
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John Bost
If I could give negative stars, I would. Went in 3 times and $150 later Im still at square one. Had an issue with my brake lights not working one morning and I went ahead and changed all the bulbs and lost my turn signals immediately after replacing them. I then brought it to Palm Coast Auto Repair and explained this to them (which I dont think they listened to the part about my brake lights not working) so they put in a turn signal relay for $50. So, now my signals up front are working but very dim in the rear and still no brake lights - Not knowing this, I immediately pissed someone off 10 minutes after leaving the shop when I switched lanes not knowing they couldnt see my signals. Had to wait 2 days to come back, pay another $50 to get them temporarily working and they stopped working the same night. Called them and they told me to go buy a light assembly with sockets from a junk yard. I drove 1.5 hours round trip to get it and paid another $50, had them put it in the next day and guess what? Still no brake lights. Then they say "brake light switch" which I know its not because I already replaced it. I called back later and politely asked Ken why I have came to his shop 3 times and still have the same issue, He got an attitude and told me that Im driving a 20 year old car (not everyone can afford a brand new car) and if I want him to figure out what the issue is then bring it back in but he wont work for free to which I say Ive already paid you $100 and got nothing out of it, so whats going to be so different this time from the last 3 times? He then hung up the phone and avoided me when I tried to call him back. Class Act. I would never recommend this place to anyone I care about. Beware!
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AJ COLLINS
BUYER BEWARE!!!! I dont know how they think its OK to rip people off!! I was also ripped off as my brake pads were NOT even bad but I had given them NEW brake pads and rotors just in case they were because I heard screeching. Turns Out my brake pads and slotted rotors were FINE and it needed BRAKE CALIPERS!! The mechanic obviously was an idiot and should have known this! When I asked for my old brake pads and rotors they said they were already in the dumpster? How convenient! So my problem still exists. ** now my best friend Jorge Quintanilla also just had a problem with this shop trying to rip him off not doing a tranny flush properly! They might be able to rip OLD people who dont know any better but we arent stupid!! Its just really sad how many shady businesses their are around here without an ounce of pride and ONLY care about the money not their customers happiness!!
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chaz epley
Well I bought a used car last year in May, the engine blew in December. Decided to have these guys replace the engine and any other engine problems. They did, and since they did there has been multiple check engine lights coming on. After being told its the computer, which wasnt a problem before the new engine. They proceeded to say our hood latch was broke. And that they werent responsible for it or the damage to it. Afterwards they recommended their neighbor company to fix it. That company said our front frame was bent and to fix the latch itd cost around 1 thousand dollars and a week and a half to do so. Now why would my latch be broke and frame be bent if Ive only had one mechanic work on it? Even more so why would said company deny any wrong doing and refuse to pay for it to be corrected?
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Jennifer Harvey
After bouncing around from repair shops and dealerships, unsatisfied, a friend recommended Palm Coast Auto Repair. I owe that friend a debt of gratitude. Finally our vehicles were finally in the right hands. We continued using Palm Coast Auto Repair for many years until we moved away recently. On the hunt for a new mechanic in our new state has given me a new appreciation for how wonderful it was to have such a great shop taking care of our vehicles. I now find myself on the other side of this review, reading what others have said, in hopes of finding someplace great where I live. I hope this review helps someone new to the Palm Coast area reap the benefits of the great service at Palm Coast Auto Repair. (Thanks guys. The Harveys miss you!)
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Raymond Hinderer
On vacation in Saint Augustine area when my car started to overheat. Found this company by using Google app. Went there and was told that the water pump was broken. The owner suggested that I contact GM because there was a recall and the dealer should fix it for free but that the recall expired at the end of March. I ask him to put everything back together and that I would call GM and take it to a dealer to get it repaired. When I asked him what I owed there was no charge for their time. Good honest people.
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Randy Gregory
Visiting from Virginia, had an issue with my Nissan which turned out to be minor but I told them other symptoms and they found the issues and everything got corrected. This is a family owned, run, and worked operation with automotive skills across the spectrum. Very fair and obliging operation, and I would recommend it to visitors of the area as well as residents. Thanks very much to the Davidsons! May see you next year, but hopefully it wont be because I have to - but because I want to.
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Jorge Quintanilla
BEWARE!!! with this auto shop. I had an appointment this morning for a tranny flush for my 2004 frontier, this is done with a machine which flushes the old fluid and puts in new fluid; instead the mechanic was instructed to just drain tranny thru drain plug and refill it. By doing it like this, still old fluid stays in torque converter and other tranny components. I told Ken (owner) to give me my truck back and took it to a different shop. THIS SHOP IS A RIPOFF!!!
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Laura Bader
Any time I need an oil change, tune up, or my A/C charged, I head to Palm Coast Auto. They always make me feel like family and I have complete trust in everything they do. My son also uses Palm Coast Auto for any work he has done on his truck. I would highly recommend and have recommended this family run business to numerous friends looking for a trustworthy auto repair shop to service their vehicles. Thanks for taking care of me like family!!!
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Stefan Gutman
This shop was incredible! I broke down on my way from Orlando to Savannah only a few miles away from their shop. Although a local shop, they were very professional and courteous and gave me upfront pricing before even ordering the parts for the repair. This was an awesome experience that I wouldnt have had if I went to any other shop in the area. I would highly recommend using them if you are local or just passing through.
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Florence Halpert
Got towed to Palm Coast Auto Repair by AAA - they charged me just short of $500.00 and the car broke down again - 80 mi. from home - had it towed to another repair garage and they fixed it for $180.00. The problem was a short in the battery cable and I had spent $500 for nothing. Palm Coast repair refused to listen to my complaint - the AAAs gave me a partial refund but still recommends them - I dont.