Address: | 27303 Detroit Ave, Westlake, OH 44145, USA |
Phone: | +1 440-871-4949 |
Site: | mogowestlake.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
L
L Collins
ONE Word to describe my experience at MOGO Auto Service Center today, July 27, 2015: OUTSTANDING! It is so refreshing to find an HONEST place to be able to take my car! Cudos to George and his Service Tech, Don, who actually seemed like they cared about me and my safety; so much so, I felt like I should of HUGGED them before leaving!! Thats how THRILLED I am to have found this place! While I went there for a battery issue on an older car, I also asked them to look at my front drivers side tire that I have to put air in every few days. ...They didnt try to sell me a new tire, In fact, told me my tires looked OK. ...They told me it was a rim-leak and would cost $3x.xx to fix --FAR LESS than a new tire, and to bring it in whenever I had the money. Whats sad is, Ive lived in Westlake for over 15-years before discovering MOGOs today, and actually thought they were a Auto/RV Stereo Dealer by their logo/signage. I had no idea theyre the "Hidden Gem" of true and honest car repair! I have always felt ripped-off by the "national chains" who seem to say, "Well, we can fix that, but you also need this, that, and another thing done"; and then get annoyed when I say I cant afford it. Same Car, 3-4 years ago, One National Chain, 3-Letters, sales said, "Well, its YOUR safety, maam. I wouldnt drive that car without having This, This and That done." ...Years later, I STILL havent had "This, This, and That" done and Im still alive and the car is fine!! I got none of that "crap" from MOGO/George today! All he said was, when you have a little extra money, lets get that tire fixed, and maybe allow us to take a look at the cause of that clinky sound when your car hits a bump! --OH, the reason he knew that is because he took it for a test drive! And Yes, Im handicapped, but he wanted to make sure my car was safe for me to drive!! I truly cant give anything but praise and 10+ Stars to the service I received at MOGO today! L Collins, Westlake, OHIO
TA
tariq khan
Worse car repair business I have ever come across. I doubt that other positive reviews are authentic, I warn new customers not to get into this trap. I have wasted almost $1500 on my 2 cars and he has created more problems which might need additional $1000 expense. I got my brake rotors in 2 cars replaced, he always charges more then the advertisd price adding calipers repair and shop fees; within few months the brakes start making sounds and then he hits you with $68 for warranty repairs claiming that this issue is not covered. I got my radiator replaced from him and he didnt change or made the thermostat non-functional which caused radiator fluid leakage and he hit me with $80 diagnostic fee telling me that I need new water pump for $500 cash. I got oil change from him for $40 and oil filter and oil pane have started leaking and my driveway is full of oil marks; it is a never ending story! Please avoid going to this shop because he will create more problems in your car to make you come back for more repair; this is completely unethical and dishonest way to do business. I have entered a complaint to better business bureau and also intend to call the Ohio attorney general.
JO
John Steady
Parts changers. Not very competent at diagnosis! Put in parts for rough running and didnt fix the problem! Gave me a charge for technical diagnosis and parts and I took it elsewhere to actually have the vehicle fixed. Needed an injector. Expensive on exhausts. Ive been here several times and wont return. I have a written diagnosis so no I didnt want them to do more because who knows how many parts they would change before they stumbled upon the right correction. The manager is polite and seems to try and I have no qualms with his demeanor or the staffs behavior in that they did their best. Their best isnt very good when it comes to diagnosing injector failure. I paid for diagnosis and this shop didnt come through.
CH
Chad Anderson
Decided to try these guys on the strength of a recommendation I got for West Side Muffler - theyre connected. Front-end work. Price comparable to other reputable shops, not the amazing value their muffler side can be, but fair. Owner is friendly and solicitous - saw him tell another customer who came in for a quick repair but forgot her purse to go ahead and drive her repaired car home and come back with payment when convenient - kind of gives you a feel for the shop. Repair work done competently, they also did a quick and gratis flush of the power steering pump to eliminate a whine. Ill be back.
MA
Marc Fox
George at MOGO auto service was a dream to work with and completed my repair expertly, in a timely fashion and at a substantial savings compared to all other repair shops that I visited. I was treated politely and professionally, which is unusual these days, and was constantly updated on the repairs progress. George and the MOGO team went out of their way to make sure I was completely satisfied. Their attention to detail was something that I really appreciated. Its not every day that you can say you found a good, inexpensive and honest auto repair shop. I found one at MOGO auto service.
PO
Poke A Brain
I definitely like this place better than any others from this area. They are honest and straight to the point. This is a smaller shop and may not have a large capacity like other chains/dealerships but they do the job right which is far more important to me. I will rather wait and tell me when they have time to look at my car than go back to any other place Ive been around and get the car on the same day, pay a lot of money but having a mediocre service done. Im a loyal MOGO customer now :)
TI
Timothy Wagner
I have known and worked with the person in question here for many years. I must say, without a shadow of a doubt, that the person in this previous review is full of crap. There is a conflict of interest here as she has a personal grudge against my friend because she is an ex girlfriend and is bitter about it, and would say whatever she can to discredit My friend and co-worker in any way. You may feel safe and secure 100% in allowing mogo auto service to service your vehicle Today!!!
IZ
izzy bella
was there just to visit someone. He chose to work on my brakes at no charge. My mistake for letting this person do this as instead of fixing them, he just cut the rear brakes and made it so i only have front brakes which still squeak and dont work properly. wonder how the owner feels knowing his employee is doing free work from there? Does the owner also know he takes money from the company to buy alcohol?? Bet he also doesnt know his employee drinks while working.
NA
Nasrat Soliman
l went to Mogo after having noticed some excessive noise and vibration in the suspension. They identified the problem within minutes .George and his team had me in and out later that same day. I left that afternoon very impressed with the straightforward, knowledgeable and honest service that they delivered. As far as Im concerned, the multitude of good reviews are justified and I will most certainly be returning the next time I need service.