Boston Road Auto
| Address: | 655 Marks Rd, Valley City, OH 44280, USA |
| Phone: | +1 330-220-5589 |
| Site: | bostonroadauto.com |
| Rating: | 5 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Photos 3
Reviews 14
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Crys D
They blew up our car. Then expected us to pay for the repairs they did. They were given explicit instructions and did not follow them. Then try to act as if it wasnt avoidable. They contradicted themselves when discussing the problem and even got rude and nasty. When I called another mechanic and had them on speaker explaining to me that the issue most certainly could have been checked and avoided as we requested, the employee stated well we didnt do that. Its pretty sad when you have to have a car towed home from the mechanics shop. Even more sad when a few weeks later you hear their employees are bad mouthing you and still claiming they did nothing wrong. They said they would fix the car but we would have to pay for it because the repair wasnt cheap. They have a lot of experience in that building, a good company wouldve admitted their wrong doing and corrected it. This guy was complaining more that it would come out of his check and the owner was going to be mad. Sorry buddy, we shouldnt pay for your mistakes.
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jennifer Heppner
Had a new transmission put in at this shop and have had problems with it ever since. Took back to repair shop twice and was told there wasnt anything wrong. Took it to another shop and there WAS a problem with my transmission. Was told they had to have rebuilt my transmission instead of putting in a new one. Had power steering fixed at Boston road Automotive and had issues after, took it back to the shop and the mechanic told me they just rerouted around the problem hose because I wouldnt need that part of the power steering. Dont go there. They half fix things so you have to return to shop.
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Anastasia Birosh
I just switched to Boston Road Automotive after being a long-term customer of Royal Car Care. I needed a wheel bearing replaced in one of my front tires. Not only was the price considerably lower, the warranty was longer than the one offered by the other place. Not only that, but it was an easy enough fix, that they were able to do it while I waited! The other place always wanted me to drop off the car, and pick it up later. I switched at the suggestion of someone where I work, and Ive got to say that I am extremely happy that I did.
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Taylor Farmer
Absolutely wonderful experience with them. I had to get my rear brakes fixed and they were absolutely pleasant to work with. Ive never been to a shop that didnt try to swindle people out of more money, but these guys are nothing but honest! They do excellent work and they do it quickly and efficiently. I would highly recommend them to anyone and will definitely be going back the next time I need work done!
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Jay Hovanec
I needed an emergency repair done on my car on a Friday before the holiday weekend. The guys got me fixed and back on the road right away at a very reasonable price! They were very helpful and pleasant. I will definitely be back!
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Linda Milewski
Exceptional service and value! These guys really care about my car and treating me fairly. They checked out a car before I purchased it and always go the extra mile. I will never go anywhere else for car care.
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Nick Artman
Excellent experience. Knowledgeable, fair, professional, and trustworthy. I am a DIY mechanic because I tend not to trust mechanics, but these guys really are great to work with.
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Debbie Pincombe
Had 2 cars worked on and everything is done right. Now Im letting them do oil changes too. Very friendly and dont try selling you a million different repairs.
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Sonia Erhard
I do not trust my car to anyone else. Honest, friendly, and professional. I highly recommend Boston Road Auto to all my friends and family.
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Alexandra Kastor
Great service, awesome workers. Friendly, considerate of your time and they work with you at very decent fair prices. Highly recommend.
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Dave Gangel
Boston Rd. Auto Repair is an awesome shop with great customer service and excellent prices. I highly recommend them.
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Brandy Bright
Great customer service and competitive prices! These guys really know what they are doing!
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Nathan Mazzone
Great service and work done. Will go back here to get my car fixed in the future.
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Laura Karhoff
The service was great and pricing was fair!
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