Address: | 10755 Pembroke Rd, Pembroke Pines, FL 33025, USA |
Phone: | +1 954-433-2005 |
Site: | cubesmart.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
FR
Franchesca Meyers
This is my first time ever having to rent a storage unit and was very confused about the entire process. I came in two days prior to my actual renting and asked to see the sizes of the units Chris the manager was very very helpful and took the time to show me both size units. After making my reservation to hold the unit I realized that I could possibly take the smaller one. Once again Chris was very helpful in making sure that I saw the small one again and helping me with deciding whether or not that size would be perfect for me. He thoroughly explained the lease process the rental and even help set up the automatic bill pay. I am so thankful for all of his help during this process and he definitely made a stressful process A LOT easier.
CA
Carolyn Scott
I have been using this CubeSmart for years. I have more than one unit. I feel safe about leaving my things here. I also feel safe using the facility when no one is around. Shurtruel and Chris both help in keeping me aware of due dates which is helpful to me since Im so forgetful. Both have been gracious in giving me a helping hand when I was alone and needed it. Both are always happy to see me and make me feel welcome. Shurtruel has taken the time to give me hints on storing items. They are willing to go above and beyond when helping their customers.
KA
Karen Sneed
Was treated very professional. I have been badly abused by Public Storage with the nasty attitude of the General Manager that fixes nothing and talks to people like they are dirt- even their employees. I am a returning customer even though you are not close to where I live like the other place. I would rather drive here than give them one more dollar. I love this place and Chris makes it even better. Thanks! Thanks again Chris for fixing my door to my storage unit. Awesome service! K Sneed Broker
FI
Filomena Perez
Ive been renting from Cubesmart for a couple of months already. Since day one Ive been treated with respect and courtesy. The Manager Christopher and Shurtrell are outstading human being who are an asset to your company. This location is always clean and has the answers to all your questions. They treat you like family which is one of the reasons why I choose you over Extra Space. These Managers are a shinny example of what customer service is. Thank you.
PE
Peter Hernandez
Mr. Negron took care of me. I got Service with a smile, quick service and he really know the storage business. I was going to shop around for prices and availability but as Mr. Negron started to assist me with his knowledge and his customer service skill kept me from shopping. So i made a clear and confident choose on getting my personal stuff stored with him at CubeSmart in Pembroke Rd. God Bless you and your company Mr. Chris Negron.
ZO
Zobeida Del castillo
i used Cube Smart long time ago i think this is the best company storage in the Broward area and olso the mangers are helpful and very knowlegable of there job. i can tell that the love their jobs. property is always clean and the make it very easy to find. this facility has a,moving truck that is provided which helps out a lot. i would refer anyone to this facility. it is a great experience.
JO
Johnny Olin
It is 11:20am Monday and sign says be back at noon.... after driving 40 minutes to get here I realize they are under-staffed- how is that my fault I thought this was a huge company..... It is isnt it? I guess this location is not run properly as there is also garbage on the floor everywhere..... make sure theyre going to be open before coming here in normal business hours!
JA
Jan Tholenaar
Smooth and professional rental process. Received useful and pertinent information from Shurtruel Black that made me decide to rent additional storage space from CubeSmart. After touring the facilities with her and going over their prices it was clear to me that CubeSmart was where I wanted to store my stuff. Thank you Shurtruel. Jan Tholenaar - ConnTech Inc.
KR
krystyna moquete
Shurtruel and Christopher helped my move go smoothly . Im moving out of state and waited to the very last minute to book my storage unit . The process was less then 10min Shurtruel took her time to make sure I understood everything. Highly recommend cubesmart self storage they will respect your time and you wont find better customer service !!
KA
Kamille Streete
Chris was AMAZING...went above and beyond to ensure I knew my storage options and received all possible discounts that applied, (student). The storage units are clean, climate controlled and easily accessible!! Do yourself a favor and storage at this convenient location with what seemed like the BEST customer service.
NI
Ninette Cardenas
Staff is friendly, knowledgeable, and accomodating. Facility is clean! Access is easy and access hours are flexible. I have one of the larger under a/c units and on a previous occasion I rented a small under a/c unit. While I have no experience with other brands to compare it to, I dont feel the need.
JO
Joyce Cherenfant
Since day one the staff has always been very professional and courteous to me. Christopher, the young Manager really has the property looking great and always helps me with carts and any questions I may have. I feel safe about storing my items there. Shurtruel makes me feel like family.
BL
Blanca Collins
El servicio es epectacular gracias Chris Y Shurtrell por todo su ayuda. Este lugar siempre esta limpio and bien cuidadito.
ST
Stephanie Williams
I needed a small unit so I went to Cubesmart to inquire...I was pleased to have been shown the unit before renting it...the size was perfect for what I needed. The enrollment was fast and easy. Mr. Negros was courteous and efficient..I had my unit in minutes.....Awesome experience!
TE
Terri Dymek
The staff at this location are awesome! I was helped on the phone 3 times and everything was explained and handled very well when it came time to purchase a storage unit. I have never had to use a facility like this, so it was nice that it wasnt stressful!!
VI
Viola Evans
I have been with CubeSmart for several years and I truly believe I have never met such warm and helpful individual as Shurtruel and Christopher, they are a breath of fresh air and I will continue to rent from CubeSmart for as long as I can. Kudos to them.
KI
kim MoBLeY
Ive never seen so much politeness courteous the two Representatives that are in this store they are wonderful I commend them on being happy everyday I came or anything I can at any time no matter what the weather was they never change I love them to death
MA
Maria del Carmen
Since day one Shurtruel and Chris have been outstanding and always willing to help me out. They never say no, and their always willing to help in anything I need and always have the answers to my question. Keep up the great work you 2 outstanding job!
WE
Wendy Benson
Antonio was awesome to work with and I give him a 5-star rating. Unfortunately, we were very disappointed that we could not find any carts to unload our heavy items. I walked to every entrance and spoke to every person - none to be found.
GE
Gertha Duvert
Overall an excellent expirence. Chris the Manager was amazing and really treated me like family. Ive never received such an over the top customer service, he is an asset to youre company. Im glad I chose this location one word AMAZING!
DE
Derrick Ortiz
Chris made it delightful. I was referred by a friend and Im extremely happy with how he took his time to help us look for a perfect unit for our futniture and his customer service was appreciated. Facility was clean and welcoming.