Address: | 530 NW University Blvd, Port St Lucie, FL 34986, USA |
Phone: | +1 772-200-3782 |
Site: | publicstorage.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
MI
Michael Osteen
Yes my name is Mike Osteen Im a new client for public storage. I was one of the thousands upon thousands that had damage from Hurricane Irma. Course everybody was scrambling for storage and a friend of mine whos also a client at your store about getting on there in Port Saint Lucie. Well I did and I met Angela you dont need to let her go very helpful very friendly very sympathetic to my needs in a time of disaster and I mean disaster I lost my entire home my entire storage. She made the transition into getting the new units very pleasant and very helpful. Upon moving in I got to meet Laura who is just as accommodating and friendly. Also the first thing I noticed how clean your facility is and the security. Angela Laura both made me feel welcome thank you ladies for the experience and help.
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FU kintroll
Absolutely horrible experience! I wish there were a rating less than one star. The two airheads in the office were deceptive and badly trained. At the time of inquiry, I asked the girl showing me the space if a lock was "provided" meaning free or loaned. The girl promptly answered yes. I reserved it online and came back the next day to secure the rental. Only then was I told the lock would cost me 18.00 and I was required to buy their renters insurance for an additional 15.00 a month. What a rip off and scam! Watch these people like a hawk and make sure the office people understand English.
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Dan Horne
Super difficult company to deal with. My monthly check to them got lost in the mail. In spite of providing a check number AND offering to pay by credit card they locked up my stuff and sent a letter saying that they have a lien on my personal property. First time I have missed a payment. A lien on a customer who has paid on time every month? The phone maze is virtually impossible to navigate to get to a human in the billing department. It is a nice facility but I am sorry I moved my stuff into that place. Who cant take a credit card over the phone from someone who is 1000 miles away?
KI
Kim Bailey
Fabulous service by Angela! During my visit I witness 9 people in the office at one time and Angela working alone. She took her time with each customer just as if they were the only one in there. Very knowledgeable and well spoken as a Public Storage employee. Facility was very clean and inviting. I look forward to storing my belongings at this location were I no they will treat my stuff as if it were there. Very satisfied and would recommend EVERYONE going in to see Angela when your in need of storage.
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Cassandra Wilhelm
After shopping around for the best prices in the area I found public storage to be the best option. Upon going in I meet a very vibrant employee by the name of Angela. Extremely knowledgable and helpful she put me in a space that Im comfortable with renting. I must say she is the epitome of amazing customer service. Wish all businesses were this well staffed as this one is. Thank you Angela and public storage.
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Barbara Mccourtney-Bates
This place is by far the cleanest, property well maintained, Ive rented from here before for 3 years absolutely excellent security and I have not seen any bugs, excellent climate control I am referring lots of people to this storage facility. The staff is very friendly professional and willing to help in anyway possible to make your move as stress free as possible. I highly recommend them.
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Tee Henley
This Public Storage is located in a great location and the facility up keep is very clean. I am one that is Big on customer service. I was fortunate to meet Angela and she speaks for great customer service. My experience have been great and the customer service representation is very considerate and works hard to meet your needs. Thank you Angela for your assistance and dedication.
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Geraldine Pierre-Fleurimond
Angela was absolutely wonderful!! She would not stop until I was able to get the right unit that would fit all my items! I loved her eagerness to help the customer. Very nice facility, she ensured that I saw it all and made several trips to show me all that the facility had to offer. Thanks so much for having such a wonderful person as a Manager to help customers out!!
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Jailyn Molina
I came in today inquiring about a space to rent the ladies in the office were so welcoming and friendly. Although I dont need a space until March they were willing to show me around and give me a visual idea of what the space I will need looks like. Ill be doing my business with this company ant this particual facility in March. Thanks ladies one happy future customer.
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marie savage
Came in to rent today and was greeted by an extremely friendly staff. Both Melissa and Angela where very professional and helpful. I was attracted to this property location due to the cleanliness and well maintained facility. I would recommend if you have not been to them check them out. Once again thanks girls I really aappreciate everything.
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Pastor Leslie Orozco
It is my first time with Public Storage and I noticed the place was very clean. Also the customer service there was great. We met Wanda and she was very helpful and knowledgeable and very attentive. Thank You Public Storage for having good skill employees like Wanda. Public Storage is an awesome place to be. Leslie Orozco Port Saint Lucie
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Victoria Sims
This place is always clean and extremely well maintained. The storage unit was spotless and ready when we got there. Not only do they have everything you need for moving, but the prices of the units are superb! Angela was an amazing help! Shes really nice and answered every question with professionalism and honesty. Best storage unit!
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Nancy Randazzo
This facility is well maintained and the staff is friendly as well as courteous. Specifically, Angela has been extremely helpful. Always with a smile and always ready to accommodate our needs. We had a problem with our entry code and she stayed after work to help us get in. Not a great many employees would do that. Thank You.
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Roger White
My wife and I came in to the facility to rent a space with extreme frustration due to fact we have never stored our belongings before. After meeting such a friendly staff and observing a clean facility we were able to rent and be assured our stuff was safe. We appreciate such great customer service. Thank you PS!!!!
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neville cramer
Florida presents unique problems due to the high temperatures and humidity. Fortunately I found this Public Storage facility, as it is truly secure, very clean, "air conditioned" and well managed. Angela was professional and truly "customer service" oriented. Great spot, too! The Mets are right across the street!
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jae-an Bowen
I had a great first time experience with Public storage. I had some concerns about my units and the gentleman and lady at the front desk were more than happy to help me out! They listened to my concerns and helped me solve them! If youre looking for a storage facility Public storage is the place to go!
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Kelly Cathey
The property is awesome and Angela was so helpful! The units are clean and neat, and very secure. Angela was very informative and pleasant, and she was very efficent in showing us the unit, making sure it would fit our needs, and getting us signed up! Overall, this location is very highly recommended.