Address: | 5221 Okeechobee Rd, Fort Pierce, FL 34947, USA |
Phone: | +1 772-801-0962 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
TA
Taran Gamble
I was notified only once the day before. One phone call, no letter, no email nothing!! Funny how I get a email stating new payment options of cou rse but nothing regarding being late. I used to get phone calls asking me to come in and make a payment even if I wasnt late yet I have made my payments every month. Some times paying the late fee of 50 dollars just 1 day past the the due date. Im a single mother of 5 children I do not receive any child support, and I work very hard to maintain all of my monthly bills. I just recently was laid off due to slow production and only a month in a half behind. Now mine and my childrens belongings are going up for auction in the morning. I have asked every month for a smaller unit because I anticipated at first needing more space. I have called every month asking to move units and told none were available, I even had a friend call and ask 10 minutes after me and was told a smaller unit 75.00 dollars less was available I call and ask why I wasnt told the same thing and was lied to stating he had made a mistake it and none were available
ME
Melesio Chino
I recently rented a storage unit from this branch office, and was quite impressed by the friendly, knowledgeable, courteous service that was provided by David. What a shining example of how customers should be valued and appreciated! That was not my only encounter. Several days later, I stopped by in the evening, with an SUV full of items to store. After pulling up to the entrance, I was unable to remember, or find my gate code. Frustrated, I entered the office with a less than cheerful, more like grumpy attitude as I confessed that I could neither remember the locker number nor the gate code. This time I spoke with both David and Jimmy. To my surprise, I received the same great courteous service...even when I needed Help! To David and Jimmy I say, "Thank you, and keep up the good work!" To you, I say,"If you find that you ever need storage, this is the place to come!" To Public Storage I say, "Thank you, and GIVE THESE GUYS A RAISE!!!
SA
Sara Calvo
I have been thinking about renting a small storage facility for a while. I finally got around to making a reservation with Public Storage on Okeechobee Rd. in Ft. Pierce. I did the reservation online, and within an hour, I received a call from this location confirming my reservation. When Jimmy, the salesperson, explained to me the location of this storage space, I wasnt interested. But he advised me that there were other locations available and asked me to come in, which I did. I found exactly what I was looking for. Had the salesperson not contacted me in the manner he did and been so courteous and professional, I probably would have waited even longer. But I arrived at the location, he was so helpful and answered all of my questions regarding my storage needs. He then gave me a unit which was just what I needed. I would recommend this location to anyone with a great rating.
JA
Jack Storm
Just moved down here from up north few months back, to retire and go fishing in this area. As you can imagine, I brought all my junk with me down here, and no place to put them since I am living in a apartment now. So I went to this public storage near my place and got a unit. I will tell you what, the people working their are a great bunch of people, I love them cause they knew exactly what I was looking for and no hassle. I would highly recommend them for any storage needs. Thanks a lot again.
BR
brian shaw
I and three other renters are here on a Saturday cleaning all the rat poop out storage units and repacking everything. We have all complained and each have received the same response about the exterminator putting bait out. This is beyond ridiculous. The lady across from is sweeping the poo in a pile than is a few feet across. Put all your things in plastic storage bins and tape them shot is youre going to store here. Every employee I have told about this has blown me off.
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Michael Farkus
Although the office here at this storage place asked me several times for this review, and yes I thought it was weird, I decided that they deserved it. The storage facility is old. It definitely needs some upgrading, but very clean and the employees were very helpful. I would put my things in storage here simply because of the staff. Im just helping out a friend of mine now.
IK
ikismename
Excellent customer service. They really go above and beyond to help meet the needs of their customers including actively looking for discounts and ways a customer can save money. The facility was clean & well lit; I felt safe leaving the majority of my belongings in their care for just over two months. I highly recommend this location to anyone in need of storage in Fort Pierce.
AJ
Ajoy Reviews
Got me Good with the $1 rent ad and the phone reps misinformation concerning climate control. Units are not climate control. Be prepared to pay $80+ a month. At least you get a nice padlock in the end. There are bugs and mice so dont mistkenly leave any dry goods even temporarily you will find you had a guest while you were away. The manager guy was nice.
MA
Mark Godkin
Wonderful facility and extraordinary staff! Jimmy is very kind, professional and knowledgeable and is willing to assist you with whatever you may need in a moments notice. The property is very clean and maintained. I have been storing here for a few months now and Jimmy and the other staff have definitely made my business here very easy and enjoyable.
TI
Timothy Moore
I currently have rented a storage unit for the past year and always have been treated with the utmost respect and professionalism from the staff at the Fort Pierce location #20216 Randy has been very helpful in how much storage I actually need and have recently downsized. I highly recommend this location to anyone thinking of renting a unit.
JE
Jennifer Arnette
A+++ I would definitely recommend this location to anyone looking to store. Jonathan, Randy, Kayla and the rest of the staff make storing easy and simple. They know what they are talking about, and they will do what it takes to make moving as easy as possible. Ive never been to a storage place where I have had fun. Keep up the good work!!!!!
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Don Jackson
Staff is always helpful. David was great and walked us thru the paperwork quickly. The area is clean and well kept. What i dislike is the format of the review. Having to use or start an account just to give a review is uncalled for. ifi get junk mail from this review I will be calling corp office. I now know why noone wants to give reviews.
TI
Tiffany Anderson
I was looking for a storage for about a month. I had a lot of questions and Jimmy answered all of them without attitude. I ended up keeping the storage for a good length of time. I always deal with Jimmy. Hes always really friendly and helpful. Ive never had any problems and got a great price. I highly recommend this facility.
KA
Kaira H
I would recommend the Public Storage team to anyone looking for storage. Ive been renting with Public Storage since 2012 and I moved over to this location recently and Ive never had a problem. Randy and the employees there make me feel safe and secure storing my things at this location. Come here to rent if youre in the area!