Address: | 6806 S MacDill Ave, Tampa, FL 33611, USA |
Phone: | +1 813-839-3711 |
Site: | primotampaautobody.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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jay
I highly recommend Primo for Auto Collision Repair. My experience with Greg and his shop was top notch. Here’s what happened. I got into a minor rear end collision and wanted to confirm there was no damage that I couldnt see myself. I took my BMW to a dealership-recommended shop and the associate looked at my bumper very briefly and determined there was nothing wrong. I didn’t feel quite satisfied and even though I could not see any visible damages myseelf, I was left wondering if the guy did a thorough job. So, I googled body shops and found Primo with a great rating. I called and Greg told me to stop by. He was super professional, friendly and courteous. He checked the rear end and even got under the bumper. His determination was the same as the other Body Shop’s inspection but Greg’s professionalism and effort was far superior. Greg noticed a few scuffs and offered to buff them out for me. He brought over his Detail associate and had him detail the trim around my car. Greg showed me that my bumper was intact and everything looked good. He also took me around his shop to see the quality of his work. This guy obviously loves what he does and treats every car with the same professionalism and attention to detail as would a car manufacturer. The quality is outstanding from the paint matching, polishing, panel repairs and from using OEM parts versus after-market. Hopefully, I won’t need his services but it makes me feel better knowing that if my precious car was ever in an accident, his shop would take care of it and the car would come out like new.
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Zoë Joiner
I took my MINI Cooper to Primo for repairs after I got hit and was extremely impressed by the service provided by Greg and his crew and the work done. Everyone was super helpful and professional and Greg always went above and beyond to make sure everything was done correctly and to leave a good impression. Geico wanted to use all after-market parts for repairs but thanks to Greg and his crew, my MINI got all factory parts. He even dealt with Geico for me so I wouldnt have to, to get all the additional costs and paperwork approved. Primo made the whole process super easy for me. I also appreciated that they do a "30 day check up" following repairs to make sure there arent any related issues that arise. Standard for this "30 day" is a complementary wax and detail job which was much appreciated! Thanks Primo!
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Kevin Dotson
I originally came here because they had such a great reviews on here, and I could tell why they had such good reviews right away. After just a few minutes I could tell their primary concern was the quality of their work. They have a very friendly staff and even offered to take me back home when I dropped my car off. When I went back I found they they had detailed my car, inside and out. An honest business that cares about their customers, there arent many businesses like this around anymore. They made a not so great situation (vehicle damage) and made it a pleasant experience. I recommend this place to everyone.
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Farida Burenbeiya
Truly the best auto body shop Ive ever been to! The owner and the staff are very courteous, friendly, considerate and professional experts who really look out for what is the best for their customers! I had a crazy schedule where I was/am frequently going in/out of town and they worked with my schedule and other issues I came across. My car (2013 Altima) looks amazing and definitely better than it was, even before my accident! I hope I never get into an accident, but I will never look for any other auto body shop in Tampa area, if needed again. I highly recommend them! Thank you so much!! God bless.
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Patrick Leask
You know how stressful it can be when you have an auto accident? Well I was in an accident recently where my car suffered badly but I managed through pretty well... because I called Greg of Primo. From advising me on what to do at the accident scene, to arranging for a tow truck, to driving me home and of course taking fantastic care of the car too -- Greg helped de-stress the whole situation. If you are in an accident and want your wreck of a car restored to like showroom condition and your blood pressure restored to near normal theres only one thing to do ... call Greg at Primo Auto Collision!
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Scott Johnson
Greg has done work on both my cars. My father-in-law was rear-ended while driving our Honda Odyssey by a mack truck. Both the front (where the car was pushed into the car ahead of him) and of course the rear were damaged. Greg was great and helped us with a few minor issues after the repair was completed. Most recently I went in with my car...I scraped the side on our carport. He without even hesitating asked me to wait and he had his guys buff out the scratches. Great guy honest and hard working and ALWAYS looking to satisfy his customers. No wonder he has been in business for 30 years+!
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Shane Tippets
Super professional and extremely knowledgeable. Knew the ins and outs of dealing with my insurance and were easy to contact with questions or for updates. Long time frames are quoted, but its to allow for shipping delays and the perfectionism their mechanics/painters employ. I got lucky and actually got my van back about 5 days quicker than I thought. And it was PERFECT. Even the black paint was matched flawlessly (ask them how, its pretty cool). Hopefully I dont have another reason to, but Primo is the only place Ill be taking any of my vehicles for body work.
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Reese B
It took a while to get my car into their repair schedule because theyre so busy. But I chose to wait since the damage to my car was relatively minor and their reviews were so good compared to others in the area. They went above just repairing the damage; they detailed my car and polished away the paint scratches! She was sparkling when I got her back. Greg and Rose were great in providing me information on my rights as a claimant and explaining the repair process. I wouldnt hesitate recommending Primo to a friend.
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BSHSForensics Coach
I just picked up my Nissan Pathfinder from Primo, and it looks better than new! Greg quickly scheduled my repairs and took care of all the paperwork with the insurance company. My bumper looks great, they detailed the inside and outside of my car, and fixed a small leak in the transmission (at no extra cost)! I am exceedingly pleased with the friendly attitude, efficiency, and quality workmanship at Primo! I would not hesitate to take my vehicle there again should the need arise!
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heidy morillo
I was going to take my vehicle here to get fixed through my insurance. The 2 gentlemen I spoke to were polite, but the day I was taking my car to get an estimate the lady that picked up was very rude and then when my husband got there with my car she was very rude to him as well. If you do not like working customer service then why work the front desk, they are just going to keep losing business because of her. She needs an attitude overhaul. I took my business elsewhere.
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Jeremiah Coleman
Amazing staff and owner. This was the only people i worked with during my recent car accident who treated me right. They are the nicest, honest and patient staff to work with i ever experienced and they helped me every step of the way. They know how to help you through the repair process and are legitimately five star in every way. Believe the reviews, i couldnt when I was looking for help and they are true in every way. I cant thank Primo enough.