Address: | 932 E 124th Ave, Tampa, FL 33612, USA |
Phone: | +1 813-446-8389 |
Site: | unlimitedmoving.com |
Rating: | 4 |
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Isaac Cohen
Unlimited Movers is just another scam moving company!!! From the owners, Thomas Davidson and John Davidson, to the employees, Jake Hoyt and “Pelli”. I arranged the move with Jake and we agreed on a price for an entire truck to move my items directly from one state to another. This price was literally double the normal price, which was something i was willing to pay so I could have a truck with only my possessions and a direct drive from my pick up to my drop off. When the mover, Pelli, arrived, he tried to uncharge me. I immediately called Jake and told him about this, he called Pelli to tell him not to uncharge me. When they were finished with the move, they tried to upcharge me because the items took more space in the truck than they expected. Again, I paid for a full truck to go direct so a few extra items shouldn’t matter. They argued with me for an hour and tried to convince me to sign a document which dictated some square footage limitation. I refused because that was not my agreement. They finally agreed to make the change but only after more than an hour of arguing so I missed my flight. During the few days between the delivery and drop off, Jake swore there would be no more games so I trusted him. I had a GPS device put inside my items which proves they made 3 stops between my pick up and drop off. I later confirmed with them that they had a pick up in Tampa, a delivery in DC, and another delivery in DE. All of this is contractor to my agreement. When the truck came, they demanded the balance of payment before the truck was unloaded, which is clearly not fair because I don’t know what was damaged or what was removed. Jake refused to come to the phone to speak to me and when I got him on the phone, he immediately transferred me to another line so he could avoid his promises. The driver, Pelli, tried to get in the truck and drive off with my possessions but luckily I had time to park my car right in front and right behind his truck so he couldn’t leave, then I called the police. If he left, they would have stolen my items and held them hostage to charge me even more! After I got to opening all of the boxes, I found 2 pieces of furniture damaged and 1 kitchen appliance broken. I have since tried to email and call but they are completely unresponsive. These guys are very skilled at the art of deception and thievery. Jake is an outright liar, Pelli is a manipulator who will pretend to be your friend but then hit you with charges then pretend it out of his control, and this is the common practice for this company. Im sure they are going to reply by saying that I signed a contract. They tried to get me to sign to less than what was in the truck so they can scam me at delivery. They had me sign under duress when they knew I had a plane to catch. They know exactly what game they are playing but the innocent customer gets shafted! These guys should be closed by law enforcement for deceptive practices! Read other reviews from these company and you’ll find more of the same as I wrote. The owners, Thomas Davidson and John Davidson seem to have done this before with another company called Secure A Move, LLC. After their name was tarnished for deceptive practices, they closed that company and left all the innocent victims behind! Just look at the reviews for that company. Stay far away from them!!!
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Michelle Covey
The movers came on time to pick up the items being moved. After that it went straight downhill. Items were being moved from Florida to Ohio. The people receiving the items happened to be in Florida when moving truck came. We were told it would be approximately 2 weeks before delivery in Ohio. Good - gives them time to get home we joked. We were told the turn into the driveway would be a problem and they would have to make arrangements and it would cost more - OK. I got another money order to cover additional costs as specified on their contract. After arriving home on Thursday my daughter got a text that delivery would be the next day at 8 AM, a week early. She was still out of town. Got someone who would open the house - the movers had a delay. Got someone else at the next scheduled time - movers had another delay. Got the third person to open the house and imagine our surprise - my daughters stuff was dumped in a storage unit and the movers were long gone. Only one really big item was shipped - her piano. Good idea to keep a piano in a storage unit? NO! Do not use this company. NOT DEPENDABLE. I am the person who contracted with them and I have not had one contact in any form from them. LOOK ELSEWHERE FOR A MOVING COMPANY. You will notice one star is colored - you can not post without one star because believe that is an over rating.
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Jocelyn Johnson
Ive had a really hard time with this moving company. My mom (in Florida) hired them to move my piano and some small things to my home in Ohio. They had a target date, that we knew we would be home. They arrived a week early, so we scrambled to get one of our friends to be at the house. They changed the delivery time from 8am to 10am then the driver got stuck in the mud, so the time changed again. Then there was an issue that was brought to their attention about our driveway. We told them they couldnt get a 53ft truck in our driveway, they sent our stuff on a 53ft truck anyways and then told us that they put my stuff in storage while saying they did it because someone wasnt at the house. Which wasnt true. So now we are being charged for the storage unit and the rest of the move while we have to get our own stuff out of the storage unit OR we can pay the storage unit, the rest of the move and be charged for them to move our stuff. Its cost us more $1300 already. This was just a nightmare that didnt have to happen, but the company wont take responsibility.
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Diana Douglas
I scheduled a move with Dave to move me from FL to GA, he showed me the reports about the bad service of the company that I was speaking with prior to him calling me.. When I got a call back about confirmation of pick up and delivery, I was confused as it was never discussed that it would not be a same day turn around. So, I abruptly attempted to cancel my schedule. Dave became argumentative and belligerent thinking that I had found another company that would promise me somehing that he could not. He did not assist me in completing my cancellation transaction (the customer) according to my decision He eventually hung up on me. He was not even the person that I should have been talking to about the cancellation. I did not expect to be yelled at and talked down to because of a simple misunderstanding and request to cancel. That transaction should have been seemless and completed in less than 5 minutes without hassle of a need to explain why I needed to cancel.