U-Haul Moving & Storage of Newark

Address:	1801 N 21st St, Newark, OH 43055, USA
Phone:	+1 740-366-7321
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 28

Reviews 23

dalton ramsey

Called at 10 am and inquired about purchasing a hitch without the install. I was told the hitch was available and they said they could install that day at almost any time, so I made an appointment for noon. I found ways to burn up the 2 hours, only to go in and be told that the mechanic was not available and wouldnt be until Tuesday. So, I asked about my original plan which was to just purchase the hitch and install it on my own. After waiting in the store, the part was not even available. No attempt at a solution was made. They will not receive any business from me from this point on.

Donald Taylor

Terrible customer service !!! Owners read this Was hung up on twice Was tranfered 3 times Was cut off and put on hold 2 times After 30 minutes of being put on hold and being tranfered or just hung up on i gave up trying to get a hitch for my car..... Do these people work on commission or something and dont get paid for hitch calls no one wanted to help or send me to someone that could help.... just was hung up on or put on hold or tranfered to 3 different people Someone needs fired or trained Everytime i mention hitches I get disconnected immediately

Allison Williams

They have the worst customer service I have literally ever experienced!!! They charged the wrong card and made my account go in negative and when I called to have it fixed I got disconnected. So I called back and got transferred in the middle of speaking. So I call back again a little angry since its my 3rd time having to hold and got hung up on TWO TIMES IN A ROW after that!! I would never go to this location and STRONGLY RECOMMEND NOBODY ELSE DOES!! Now Im waiting on a call back and I have a fee of $37.50 from bank as well.

Patricia Rensch

Not very fond of this place. You didnt very short distance move do not use the vehicle the full 24 hours but they were closed when we came back so we had to leave the key the refund was a penny and believe it might have been $0.05 but I think was a penny very unreasonable I wouldnt recommend them I will go somewhere else next time like budget budget sounds good

Nanette Fabros

I used their storage & returned a truck there. Had to catch up with payment, so they unloaded my truck. You are not allowed to store food in any public style storage -- but vitamins is not food & some of my other items they tossed = an extra expense for me. Otherwise standard storage outside.

Samantha Teaford

We rented a small moving truck with a pull behind dolly, we where told one price and charged another all together we paid over 300 dollars for less the 24 hours! NEVER AGIAN!!

Brent Harbold

horrible customer service. As the GM of a car dealership and a customer of Uhaul I will tell you that we will not do business with this location again. Thanks.

Kayln Mathews

Best service yet with storing our things. The staff was friendly and helpful! Especially after the horrible experience I had at Rhodes storage on Marne rd

Michael Brindley

Horrible customer service. Not even sure how the manager works with customers... staff is completely daft. Wont suggest their services.

Dena McKinley

Good service. Trucks are in good condition. Excellent selection of living supplies. Good location, convenient hours.

Matthew Meisenhelder

Stephanie and her crew were extremely helpful and great at troubleshooting issues with my rental / move.

Russell Ingram

The staff was very helpful and accomadated all our needs in a very timely fashion.

Ryan Wahl

Friendly staff and good propane refill prices. Never had an issue with them.

Felicia Warman

Great place to get a u haul, friendly staff and helpful getting what U need.