Address: | 1586 Market Pl Blvd, Cumming, GA 30041, USA |
Phone: | +1 678-845-6977 |
Site: | experimac.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed |
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Ana Alvarez
I had my iPhone screen replaced 9 days ago. I noticed short after that there were 2 white dots in the LCD. I was planning on going that weekend to have them look at it. Before I could the screen started to lift in the corner and it cracked a perfect curve near the edge. When I brought it back the guy said the only way that could happen is if my iPhone was bent and that mine was not. When I originally brought it in I was told that my iPhone was bent and thats why the screen didnt fit completely the first time. When I said that they told me it in fact was bent last week they changed their story and said it was only bent on one side. The new screen was supposed to be under warranty for 90 days but they did not replace it. I was offered another replacement at 50% off which is why I gave them 2 stars. I shouldve just taken it to Apple since it costs the same amount.
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Leah Stowers
I have what is considered a "Vintage Macbook" (from 2011). I desperately needed a repair due to an expanding battery that was also damaging my trackpad. I contacted multiple stores (Apple store included) all of which said they no longer carried the parts to repair a computer this old (seems like a great way to guarantee a new $2000 purchase every five years from customers that cant get minor repairs from the company that makes the product). Experimac not only replaced the battery, they saved the trackpad as is without needing to replace it! If not for them, I wouldve needed to purchase a new computer or have both the battery and trackpad replaced! They made a possibly expensive situation super affordable. They forever have my business!
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Kirsty Haddow
Honestly I thought they were good when I had my cracked screen replaced, they were nice polite people. They even give you 20% off if you write a good review.....however, I dropped my phone the other day, while I was sitting on the ground, like I have done a million times before but this time it was after I had my screen replaced by them, the whole front completely shattered, the screen completely smashed, as the new iPhone 7 is out I decided to just get a new phone and when I took my old phone in the guy at Apple where I had my screen replaced. I asked how he knew I had my screen replaced and he said he knew because it was an really cheap screen and not fitted correctly. Never going here ever again!
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Rebecca Grove
I needed my IPhone screen repaired and stopped here 25 minutes before closing time after leaving a place just up the street that didnt have the part. Experimac was $40 cheaper AND repaired my phone in less than 10 minutes while I waited. I was fully prepared to leave it and come back the next day since it was so close to closing but their customer service was outstanding. Less than $91 including tax is the best price around. Travis, the owner, was phenomenal and kept me entertained while I waited. I could have chatted with him for hours. I cant wait to bring my MacBook back to have an issue with Outlook fixed.
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K. W.
These people are awesome! The prices are incredible, too! I literally googled Mac computer repair, from the lobby of another computer repair company... one that had my computer for a week and was telling me they needed more time. Experimac told me that what I needed would take them 45 minutes -- Same Day!! I retrieved my computer from the other company and drove straight to Experimac. Their prices were way better than the other place and they called me 45 minutes after I dropped it off -- it was done. Once you go Experimac, you never look back... Im a customer for life.
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Tom Clark
While out of town my wife took my laptop in with a hard drive that went dead. They could have hammered her like a Mechanic at a garage praying on a woman but they were professional, diagnosed the situation and was on point as I escaped with only a $49.99 bill to restore what could have been a New Laptop had they not fixed it. Im impressed, will tell others and feel good about these guys. First time there but Ill be back if I have issues. Thanks.
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Jessie Elson
I never write reviews but I am so appreciative of the honest and friendly service I just received. I took my Mac into Best Buy and before anyone even turned it on, they wanted $199. I walked into Experimac and someone was able to help me immediately. He looked everything over, did one little thing, and it was fixed, no charge. Small business rocks.
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Alexandra Johnson
These guys are amazing! I purchased a used Mac from this store and received a fantastic price, later on down the road, when I was having technical issues, they sat with me for hours helping me transfer data over to external hard drives. I highly recommend Experimac for their fantastic customer service and reasonable prices!
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Highlands Church
Travis and the team at Experimac are the real deal. We have purchased several power house macs from these guys and they drive our Sunday morning services. So grateful for their expedient repairs and expert knowledge. We WILL be using Experimac for our next mac purchase. Thank you guys!
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Charlotte Halverson
The guys at Experimac are awesome! They have the best price in town for replacing the screen on IPhone 6 and took care of me in 30 minutes. I will go to them for all of my Apple needs in the future. They were a dream to work with. Thanks for getting my phone back in business!
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danessa itaya
I took my sons cracked iPhone here after reading all of the great reviews on this place. When I got there we were politely greeting by Tyler who took great care of us! He had the screen ready to go in a hour and was very helpful and friendly!
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Chander Rountree
I had a great experience! I came in with my mac having serious problems and they had it running in 10 minutes. Everyone was super helpful and I would recommend anyone take their mac products here before going anywhere else.
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Brian Porter
Brought in my old Macbook that took minutes to boot and was running super slow. Got the hard drive swapped out for an SSD drive. Crazy how fast it is now, well worth the investment. People here are top notch!
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Keith Landers
Took my Macbook Air in there to get my battery replaced. They did it in under 10 minutes and $20 dollars less than what it would have cost at the Mac corporate store. Great guys, will definitely use them again!
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Justin Herring
Travis and his team are great and extremely helpful! If you are looking for any pre-owned Apple products this is by far the place to go. I highly recommend them!
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Kayla Thomas
Highly highly recommend!! I had my iPhone 6 screen that was shattered fixed in 10 minutes for an awesome price!!! Would definitely do business again!! Thank you!
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Tolu Adesina
These people are great! They fixed my laptop for HALF the price at the Apple Store! Everything is affordable and services are done efficiently and quickly
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Teri C
I would highly recommend this company! The service was fast, the staff was friendly, and my screen looks perfect. I would definitely use them again.
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Ryan Redd
This is a great place to get a Mac of any kind. All refurb but all great condition and the tech guys are great on any modifications you want.
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Dan Burns
They replaced a digitizer in my IPad mini. It went bad 4 months later and they would not cover it. I think they use cheap parts. BEWARE!!