Address: | 340 Walmart Way, Dahlonega, GA 30533, USA |
Phone: | +1 706-867-3333 |
Site: | windstream.com |
Rating: | 1.2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Alex Torres
The installation team sucks iv waited a week to get my internet installed and on the date they were supposed to come out they didnt show up. After calling they said I would be first on the list the next day and now they tell me itll be between 3 and 5 pm so now I have to cancel plans with family that are in town for a very short time just to wait on an install.
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Mike Smith
AVOID WINDSTREAM IN ATL! We tried to get internet installed twice. The incompetent driver/tech could not find our house twice. Its the only house on the st. Waited two weeks for two different techs... No install. They say they can try again in a week. Was hung up on multiple times by customer service. AVOID WINDSTREAM. Comcast has gotten much better in atlanta.
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Anonymous User
Horrible service. The internet is usually down the first few days of every month because they cant deal with technical issues with the servers. They charge you for certain speeds and you may get half the speed you paid for if you are lucky. Ive reported them to the Better Business Bureau. Very bad customer service as well.
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Logan H
The pricing is outrageous. I downgraded speeds from 24 mb to 10 mb and was told I have to pay the same price. No thanks. Im switching providers if possible. Edit: I wasnt able to switch because apparently Windstreams local monopoly over North Georgia is more vast than I thought. They need some competition.
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Joey Palmer
Worst possible Internet provider, I wonder whos pants their hands are in to be allowed to be the only Internet provider but to have such trashy service. If I wasnt without service every other night, I wouldnt even bother but this is bull.
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Tony Frye
Polite, but always incorrect information. After 3 years, service does not even provide 65% performance of 1.5 mps on a regular basis. Technicians in the field are great, but local office and all other corporate support terrible.
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Tom Cochran
Windstream overall (not just this location) should be banned from doing business. This is an irresponsible, arrogant, unprofessional company that unfairly holds the monopoly on Internent providing in Northern Georgia.
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Bee Bro
What a bunch of turkeys BUT finally I got one with some sense. I got to talk with Sarah and finally I have confidence that I may have some decent service since it is the only service available. 5 Stars for Sarah...
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Dokota Rolfe
Terrible service and tech support, I pay nearly $100 a month for their best package and it constantly goes down and has terrible speed, quite often lose the ability to stream shows and play online games.
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Thad U
Friendly staff. Gave us free start- up in exchange for some canned goods for a food drive. Wont have it hooked up for a few days but Ill edit this with the quality.
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Kason Peeples
If you want to know how to falsely advertise... Go to windstream! Ads: Super fast internet at a low price! Reality:350Kbs for $80 a month -_-
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Mike Quinton
Too bad there is no way for ZERO rating. Retail store closed on Saturday? Pretty much sums up your customer care.
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Brandon Witmer
Windstream has the WORST internet in North Georgia. Sick of it. Not worth the money you pay. Absolute trash.
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Matt Stephenson
Horrible. I have a mobile hotspot with unlimited data so I dont have to depend on those buffoons anymore.
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Nick Stowe
Absolutely awful. Internet is so slow I couldnt even google the phone number to call them and complain.
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Larry Charles
Only option for internet. Pretty horrible and very expensive compared to what Ive had elsewhere.
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Kip Coomer
Worst company in America only thing ran worse than windstream is the government
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Keaton Clark
This service has made me almost miss deadlines for class projects.
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Anonymous User
Bad service and usually bad customer service.
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Denver Coker
Horrible. Use literally anything else
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Keri Bailey
Absolutely awful all around