Address: | 4363 Tilly Mill Rd, Doraville, GA 30360, USA |
Phone: | +1 770-455-3505 |
Site: | goodyeartillymill.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed |
BR
Bret Briggs
Love this place and have recommended it to many friends and family members. In fact, in one month I took my car, my husbands car, and my sons two cars there for maintenance. Couldnt be better as far as I am concerned. Have been going there since right after it opened so it has been awhile now and have not had one single problem. They will drive you to work or home if you cant wait while the work is being done, and will also come and pick you up if necessary. I stopped taking my cars to dealerships years ago because of the subpar work and being treated like a number. This place is the exact opposite. I like going to tire places like Goodyear for mechanical work as they look at all aspects of the car AND the tires, alignment and shocks. Other places ignore one or the other, but if you have a tire failure you are just as stuck on the side of the road as a mechanical failure. Thats why I like the comprehensive treatment I am given at Tilly Mill Goodyear.
BE
Ben Chu
Got a brand new set of tires on 6/20. Hydroplaned and got in a car wreck with my 3 kids in the car 2 days later on 6/22 driving on a local road at 30 mph. No puddles, road was just wet from rain the night before. Called Customer Service, zero sympathy and offered to do nothing about it. Update: called Goodyear corporate who referred me to a different Goodyear dealer. They looked at the car and said the wrong sized tires were put on the car. Called Tilly mill auto back with this information and were not willing to help or do anything at all as it was the same size tires that were previously on there past 5 years with no incidents. Zero empathy for the fact 3 kids were in my car as I drove into someone head on with wrong sized tires on the vehicle. No offer to replace with correct tires or anything at all.
MA
Mar Guevara
1st time changing my oil here since they had a good offer and is right by my neighborhood (I usually go to the big dealership) But probably not coming back. When I first came in, Manager was very rude telling me he was 3 hours behind and blah blah blah. Then when I picked up my vehicle, he was very mad and stressed out. Didnt even say hi or good afternoon. I am sorry but this is a business, cant be acting like that with customers. Besides that, the "mechanic" was way more helpful and super nice, he answered all of my questions.
LI
Lia Leng
Friendly environment...excellent service..reliable... I recommend the Tilly Mill Goodyear to everybody with no reservations. I had my car repaired. It needed a new alternator. The owner personally look for a VW part and got me the best deal : ) In addition, they made it easy for me to pay as they accepted a plan of payment : ) Come over and see for yourself, and while you wait ...enjoy some home made pastries and refreshments : ) Lia
ZO
Zoe Kafkes
This is such a wonderful auto repair center! It is impeccably clean, and the owners and staff take such care to advise you on the care of your vehicle in addition to just performing service. I love coming here especially because there are always fresh Greek pastries! Come visit if youre looking to have someone fix your car who cares about you as a customer instead of what money they can find under your hood.
KE
Kerri B
Wonderful southern hospitality in a beautiful facility. Enjoyed the Ribbon Cutting event with Mayor Pittman of Doraville, GA today and got an oil change at the same time. Even with all the event distraction, the Tilly Mill Goodyear Auto staff took time to conduct a courtesy check on my tire pressure and add more air to the right front so that I enjoy the best gas mileage possible.
ST
Stephanie Hapner
I went for an oil change and was in & out very quickly. Best customer service Ive ever encountered in an auto shop and extremely friendly staff! Mechanics are honest about necessary fixes and dont try to nickel & dime you. I highly recommend taking your car here! Best service in the area! I couldnt imagine taking my car to another auto shop!
SH
Shep Williams
I usually hate getting my car fixed, but the service & professionalism at this new Goodyear location made it a pleasant experience. They offered help & advice in an honest way and didnt try to "sell" me. The waiting room was clean with free Wifi and refreshments. They will definitely get my business again in the future.
NI
Nick Grivas
I’ve taken my car here for a couple repairs and it has always been a great experience. The staff is friendly and was willing to explain my options. They have a great waiting room that is very cozy and I was able to be productive there while I waited for quick service. Highly recommend.
JA
Jakob Konieczny
This is the first time I have been to any goodyear location. This facility speaks very well for the goodyear tree. All employees were very helpful and kind. If you need any work done, definitely check this place out. I will continue to give them my buisness.
MO
Motuma Tulu
This place is so excellent. I recently moved to Chamblee and came to this place based on reviews. Their prices are very affordable, the service is great, and the mechanics are very helpful. I have finally found the perfect place for my cars maintanance.
JU
Julius Collins
Ive been to this establishment multiple times in the last year after recently moving here to get breaks done on my vehicle and oil changes. They have done a great job every time, customer service is great as well. I would highly recommend this location.
S
S Bct
I love this place. The people are pleasant; the lobby is clean, the restroom is clean; the waiting area is nice--complete with a desk for the customer to use; and there are complimentary Greek pastries, coffee, water, etc.; this place even smells nice.
WI
William Sisk
They clearly have thought a lot about the quality of their waiting area and the guest experience. Little, but nice features like refreshments, a child play area and a desk in addition to the regular chairs-by - a-tv arrangement of other shops.
MA
marlon younge
I work at this location ,from day one everyone made me feel at home.i relocated new york and got a job here .im part of the family here now.feel free to stop by we are very customer friendly.
BR
Brian Meyer
Dont bother going in for any help within an hour of closing. Turned away for a simple tire patch because they were 45 mins from closing time of 6pm. Guy was less than friendly about it too
LA
Lauren L
Very quick turn around for repairs. Mechanics also communicate to you in depth if anything comes up during repair. Extremly reliable service and reasonable emissions testing.
CH
Chelsey S
Goodyear Doraville does an amazing job! Their customer service is beyond any auto shop I have encountered! Thank you for making my mundane task an extraordinary experience.
FR
Fr. Christos Mars
It is a great place to get all your car repair needs. With it service center, coffee corner and kids area there is no better place to get the service that you need.
BR
Brad McKnight
First review was a year ago. Still get 5 stars from me!!! STUPID GOOD customer service, and I never feel like Im being upsold or overcharged. Customer for life.
TA
Tamara Jones
Update: The owner John P. is a upstanding man of his word and has always placed the customers needs first. This is a great choice for your basic car needs!