Address: | 1400 Jackson Rd, Griffin, GA 30223, USA |
Phone: | +1 770-233-8990 |
Site: | hewesfamilymovers.com |
Rating: | 4.1 |
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Gina Deaton
My husband accepted a job offer near Boston, MA, but they wanted him to start in less than a month! We got quotes from several moving companies, including both the big-name national companies and local, family-owned businesses like Hewes. Hewes had great reviews, was willing to work with us on our last-minute timeline, and was also able to work within the budget of our modest relocation assistance amount to give us what we needed. Other companies wanted to charge twice as much, move us in a large trailer with two other sets of stuff on the same truck, and give us a 3-5 day delivery window. Hewes did our move only on their genius van-trailer combo, arrived at exactly the move date and time we needed, and gave us the most reasonable price. We even had to adjust the moving itinerary by a day just three days before they were scheduled to load, and they made the changes just as we requested. On moving day, a team of three guys came and loaded our things. Because they have a van + trailer, they can load fragile things like lamps, pictures, paintings, etc. into compartments in the van that keep them protected. These guys were incredibly nice, worked very quickly, were very careful with our things, and according to my four year-old, "Theyre the strongest men Ive ever seen!" The delivery team of two guys drove our stuff up, stayed in touch, and arrived exactly when we scheduled. They did a great job and were also super nice. Great company, great people, great job. Thank you!
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Neha Rai
High degree of UNPROFESSIONALISM and GOING BACK ON WORDS !! I read a lot of good reviews about Hewes movers and had a guy called Tyler come in for an on- site estimate for our move to Plano, Texas. After looking at the whole house, he wrote on his estimate sheet 1 truck- 3 men and roughly gave us an estimate of 2800. The next day, when we wait for a formal estimate, another guy Bill calls us and tells us that the estimate is a $6000 !!!! Me and my husband were shocked at the very sound of it and asked him to go back to his guy Tyler and ask him. Rather than trying to work the things out for us when we were given an estimate by their guy, they started escaping us and stopped answering calls. We tried calling again and now their new found reason to avoid us was that two trucks were needed and that Tyler was the guy for local estimates. . I WOULD SUGGEST TO NEVER GO WITH THIS KIND OF UNRELIABILITY AND LIES.I tried but somehow this post does not allow attachments but I swear to god that this is the truth which i just want to bring to the notice of everyone,so they dont get left in the lurch.....
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Heather Mausz
We used Hewes in 2015 and would have given them a 5 star rating for that move. 2016 was a different story. We used them a 2nd time bc they had been so wonderful. Our second move was horrible. They damaged freshly painted walls, newly refinished hardwood floors, new linoleum, expensive furniture, and more. When I reported it to them, they asked me to get my walls and linoleum repaired on my own and they would repay me. They also sent a repair guy out to fix the damaged furniture. He actually was a belligerent slob and damaged more than he fixed. To date (move was in July), I have received no money to repay me for damages, tho I have it in writing from them that the check would be "in the mail tomorrow." Bill, "the owner", now refuses to answer any of my messages and we still have not been compensated. They brag about their integrity but this behavior does not match that claim.
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Jennifer Lewis
Unprofessional. I contacted them to set a date for them to help me load a moving truck. They told me they could do the job. I asked them to send me a quote. Four days later I still have not heard form them. I finally talked to a human (Bill Hewes) and we were cut off. He never returned the call. The following day I tried to follow up again and he sends me the following text, "Hi this is Bill Hewes. After the phone call last night we were under the impression that we were not going to be moving you." Really, 3 days before I need to be moved and this is the level of customer service and care they display. Do not use them!
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Melissa Everett
This was, hands down, the BEST move we have had in our, now, 13 moves. I have never felt more at ease and stress free as I did with this company handling our move. The packers were fast and efficient and the movers were even faster. We had no broken items, no damage to walls or floors and the entire crew treated me with respect. I would recommend them to anyone wanting trustworthy people who do a tremendous job and are grateful for the work. They came in under the quote and offered me an incredible rate. I would hire them again, without a doubt.
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Scott Eady
I dont know what happen to these guys. I used them for a move in 2013 and they were great. Now, I have called them probably 35 times to schedule a new move and every single time my call went to VM. I was contacted two days later and the person seemed to not be concerned at all. The other two well known (and well rated) firms I called answered on the first ring and either gave me a quote over the phone or came out the next day. Strange. Message to Mr. Hewes, answer your phones at all costs!
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Lauren White
So happy that I chose to use Hewes! It was a very last minute move. They were available to help and I booked 2 days before hand! Bobby and Kendall were excellent help. Very personable and were non judgemental with everything this move led to (not a normal move.) Thanks to them for being such great help and treating my family and I normal. We moved everything into a storage unit and they packed everything so nicely, otherwise everything wouldnt have fit. I cant say thank you enough!
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J Perez
Outstanding service. Great rates, movers handled everything with plenty of care. Best crew! They never stopped working and were very considerate with our belongings. They were open to ideas and suggestions for ways to transport our furniture out of a 3 stories town home even if they were somewhat unconventional. 6 stars!!!
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Rachel V
I would happily recommend Hewes Family Movers to my family and friends. The two young men moving me worked carefully and efficiently. They were friendly and even offered me advice about living in Griffin (Im new here). This was a wonderful company to work with.
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Tina Herington
Great service at a great price. Arrived on time and worked hard to make sure we were happy with the move. We had some large heavy furniture but they took care of everything!
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Anonymous User
Bill and his crew were GREAT! They were on time and worked efficiently throughout the day. I would definitely recommend them to friends and family.
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Anonymous User
Bill Hewes is definitely worth his word...in gold! He delivers what he promises and his prices are very reasonable. Great guy! Great service!
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Chris U
Very reasonable and flexible movers. Moved in 2014 in Griffin. Great service.
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susan kierbow
moved me in 2014.........moving me again this year. terrific company!