Address: | 4635 Canton Rd, Marietta, GA 30066, USA |
Phone: | +1 770-591-9001 |
Site: | europeanautorepairshop.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
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Stuart Singleton
Wow. No seriously, wow. My experience at European Auto Repair exceeded my expectations in every possible way. I really wasnt looking for a mechanic, but I found them during a desperate search when my car showed up in ill health after being transported across the country. When I say found them, I mean I used Google Maps on my phone to locate the nearest mechanic because A) my car wouldnt go much above 7 mph and B) I knew if I turned it off it wouldnt start again. I called them, from my drivers seat, to make sure they could take a look at my car. I explained the situation to the gentleman on the phone and asked if I could drop it off. He said I could, but due to the amount of business he had, he wouldnt have room for it until later in the day. I asked if there was anything he could do, given my situation, and he told me to bring it by and theyd figure out where to put it later. I limped the half dozen blocks, left the car running at the entrance of the PACKED garage and checked in . They said he probably wouldnt get to it for a day or two, but he would be in touch. Two days later, I received a call explaining my battery was dead, the positive terminal had corroded and fused to the battery and everything was back to normal after replacing those two items and flashing the ECU. I asked about cost and, expecting the worst, was pleased with the answer. Id more or less predicted the repair, so I wasnt surprised at the outcome, but I was surprised Id gotten away from a crappy situation for a relatively reasonable price and with zero hassle. When I picked my car up the next day, ON A SATURDAY, they was kind enough to show me the corroded terminal without me even asking. The bonus? He set my radio presets for me, since a dead battery meant there were none (that and the car had just arrived in town). Talk about an old school shop providing old school service. Refreshing. Very refreshing. They have likely earned my as a customer until they give me a reason otherwise.
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School House Rap
Check Engine Light was on and was told it was my catalytic converter. Paid almost $700 to have European Auto Shop to fixed it. After the car was supposed to be repaired, the Check Engine light came on again. The tech at the shop THEN told me it was the front cc and that would be another $1500. I dont understand why this information was not presented to me before the first repair! Bad business!! I will not return and I will make sure I let everyone know about this practice!
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Issac Gainsborough
What started as taking it in for a brake fluid leak quickly snowballed into a mess of complications as other broken parts were discovered, but rather than trying to cheat me in my panic, these guys worked impossibly hard to find affordable parts, cut down on labor time, and let me know exactly what was wrong with the car before they started repairs so they didnt overcharge. Really great people, very helpful, and got this all done when I needed it. You wont find better service.
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Mike Z
European Auto Repair Shop is ASE Master Certified & BMW Certified. Great staff and exceptionally good prices. I had my brakes serviced and repaired, head gasket repaired, radiator repaired and alternator repaired on my BMW. European Auto Repair Shop was kind enough to tow my vehicle for free. Thanks to Rick and Rudy my car is running strong and smooth again.
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Jeff Pittman
Great business. Have used them on 3 family cars and all work has been great. All the guys can explain the problem in proper terms and in simple terms for a normal guy like me. All price estimates have been spot on and work is done in time estimated as well.
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Mike Laird
I would give these guys 10 stars if possible. great knowledgeable guys. really easy to talk to and will work with you on a budget. I will bring any of my vehicles to them in the future. thanks again!!
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Rebecca Richardson
Went here over a holiday weekend for an emergency AC repair. They worked hard to resolve my issue. Thank you to Rudy and his team for their diligence and excellent customer service.
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Chris Sosebee
Rudy is a top notch business man and even better mechanic, between him and Rick there is hardly a vehicle made that these 2 cant work on and fix at a super fabulous rate
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Selina Jones
Rude people