Global Self Storage

296 N Weber Rd, Bolingbrook, IL 60440, USA

Address:	296 N Weber Rd, Bolingbrook, IL 60440, USA
Phone:	+1 630-296-7801
Site:	globalselfstorage.us
Rating:	4.6
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed

Location

Photos 64

Reviews 20

Bob White

Our need for storage came up suddenly because we decided to move a parent in with us for a health situation. This meant vacate her apartment and make room for some her furnishings, store the rest and store some of our stuff. I had no experience in renting storage space. I went on line, looked at a dozens of possibilities from the online lists, read many reviews, did a spreadsheet for comparisons and created a short list to visit on a Friday. I was pleasantly surprised at the welcome and professionalism of the first four I visited. I won’t review them because I did not rent there. All of them had the “online price and deal” that was better than the “walk-in price” so that I was going to complete my list and make the reservation online. Then I visited Global. I did not have an “online price” on the spreadsheet but the price was competitive with the other “online” prices without the need to go online to sign up. Global also offered, “climate controlled” for only $5 more that was still less than some others on my short list. He gave us the tour of the units, gave us all the specials that were offered online, explained the use of the free move in truck and signed us up. It became a “no brainer” quickly. I now had immediate access to the best location of the units for us and I was done. I visited my space the next day and stored stuff when I thought I would have to wait until at least the following week to get started. Time is important because she needs extra care that we feel we need to control plus the care is costing a couple $1,000 on top of $3,000 rent. So far we are delighted with everything about Global.

Jim J

Cant update your credit card information over the phone with them. They want you to come by the unit. Tried to update online and it wont accept by phone etc. I travel and dont have time to drive over just to give them my information. When you call locally you always get pushed to the national number. Left messages without being returned on the local until I called the national and they asked him to call. Also left messages via email, again not returned until I called national. But I got lots and lots of automated emails about my credit card needing updating though. Those came through on a regular basis.

Cyndee Herzog

I am extremely disappointed at the monthly amount the storage unit has gone up every year.! Every year I get a letter stating that the rate will increase dramatically. Also, I mentioned to the management several years ago that the weather stripping around my unit was damaged and they told me nothing would be done because Global Self Storage was being purchased by another company. Still hasnt gotten fixed. The last three winters I have had a big problem with mice getting into my unit because of it.

Raj Wadhwa

I stored my boat at this location for almost 8 years. Even though ownership and management changed a couple times I never had a bad experience. Roman is a pleasure to work with, responds very quickly to emails or phone messages, and on the 1 or 2 occasions when someone parked in my spot or blocked me in, he took care of it immediately. Only reason for leaving is I sold the boat. -- Highly recommend this storage facility and would definitely use again.

Linda Mast

I have had a storage unit here for several years. Property is well maintained and Roman and Jim are truly wonderful to work with. Just today I had to stop by the office and was there before opening time. Roman came out to see if I needed help and invited me to come in early. That is just the kind of guy he is...very customer oriented and a pleasure to work with! Thank you to both Jim and Roman for taking great care of me - a loyal customer!

entrena confrank

When I think of customer service, Self Storage businesses are the last place I think about, but today Jim changed that for me. Jim made the process very effortless and smooth. Now when I think great customer service I think Global Self Storage. Highly recommend, ask for Jim

jackie gage

For years I rented with Public Storage... After renting with global for a few months ...I would never go to public storage again . thank you global.. also thank the manager Jim his compassion as well as professional relationship for the customers and the company ...

M W.S.

This storage facility is wonderful! Roman, the store manger, is very helpful and professional. I have rented storage units in the past and I have to say, Global is one of the best experiences Ive had with storage. Units are clean and the property is very well lit.

Punam Banerjee

The staff is very courteous and helpful. Roman took us around and showed us the storage. He went out of his way to answer all our questions. The paperwork was done very quickly for us. It was a very wonderful experience. We are very happy with the service.

Trip L.

After visiting several other facilities in the area, I decided to rent at Global Self Storage. It is clean and the manager, Roman, is so friendly and helpful. I often come by myself and the security cameras and staff make me feel safe. Thank you!

Atiq Rehman

Jain and Roman were very helpful during the reservation process. I was unable to come in the first week and they held my reservation. At the place they are very polite. The facility seems brand new and super clean. Very good experience so far:)

Juana Valdivia

The best service I have experienced they are always polite in a good mood and treat you with so much respect. I was looking for storage place for months and they were so helpful in trying to fit my needs. Truly great service.

Brenda Gardner

The facility is always clean, workers at the facility is always very helpful. I am very satisfied with my chose of choosing global self storage. Thank you all for your support. Brenda Gardner

Larry Tykane

Roman who runs the grounds is very nice and watches all the units. Keeps all areas nice and clean. Very safe place to store your items. Prices are very fair to other storage places in boiling brook, IL .

Erin Molburg

The person I spoke with was very accommodating and understanding of my situation. I appreciate them calling me right back after I called their customer service and they couldnt find my reservation.

Regina Estrada

Very reasonably priced. Staff is friendly and helpful. Area is clean and well kept. Wasnt happy about the increase in rent a few months after getting my unit but it wasnt too big of a increase.

Miguel Bravo

Customer Service was very professional and explained everything very clear when we booked the storage space. We havent used any other service yet but everything looked very neat and clean.

Ron H Fovargue

I appreciate the effort made on our behalf, to keep our property safe. The cooperation from the office has been first rate and we have shared this is a good place to store your things.

David Tabor

Very reasonable pricing for all size units. Clean facility. A very friendly and accommodating staff make the rental of units a pleasure. Free truck rental on move-in is a bargain.

Pat Lukes

Unit was clean and clean easy to access. Love the fact that I could use a simple access number for the gate code. My overall experience was very positive.