Address: | 2525 W Armitage Ave, Chicago, IL 60647, USA |
Phone: | +1 773-486-8600 |
Site: | thelockup.com |
Rating: | 4.6 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–4PM Closed |
LY
Lynn Persin
After going to every other storage place within 5 miles of my home, I chose the Lock-Up on Armitage for one main reason alone, the manager Maleeka. Even during my first visit she made me feel right at home. Of course it helped that the place is very clean and you can pull right into the building with the door coming down securely behind you. When I first moved in here I was coming here every week for my work. After a few weeks Maleeka would automatically let me in recognizing my car or even just seeing that it was me in another car so I wouldnt even have to get out of my car to punch in the code. She watches every person who comes in and out of the place, takes care of all their needs, and makes you feel like you are in great hands. I find I look in the office window everytime I come to see if shes working, and if she is, I love stopping in to say hello. Her smile, warmth and energy make something as simple as a storage unit really feel like an extension of your home. My only complaint is how often they raise the prices of your unit, but Maleekas not the one to blame for that. Shes the only reason why I stay there and will stay a customer there.
AL
Alexandra McLaughlin
The Lock Up was such a life saver this summer! There was a three month gap between when my lease ended and when my boyfriends ended so I took the bulk of my stuff to The Lock Up on Armitage and it was a fantastic experience. I was able to access my unit between 6am and 9pm everyday which was nice if I needed to run and grab something specific. Monique who runs the The Lock Up is top notch. She is such a pleasure to work with and made move in and move out process very easy and enjoyable. Would recommend this place to family and friends and would rent storage from them again if I needed to.
TA
Tanya Kozak
I cant tell you how professional and amazing the Lock Up has been! I called a bit hesitant and Rich from the main office referred me to the Bucktown location and assisted me with finding a good rate and location. The manager, Tia, is beyond professional, personable and excels at customer service. I would highly recommend the Lock up, especially at this location. It is bright, new and great! Thank you to Rich, Tia and then entire Lock Up staff! We look forward to working with you.
BR
Brian Carpy
This place is fabulous. Clean, professional and parking is NEVER a problem. Speaking of things not being a problem - enter Maleeka the manager. This woman DEFINES customer service. Unbelievably helpful, friendly, always smiling and enthusiastic..... she makes the normally boring and sometimes excruciating world of storage a JOY. She didnt pay me to say this and neither did the lockup - Im simply an appreciator of outstanding customer service :-)
ER
Eryn Smith
I have been using Lock up for many years but I have to stop using the unit from this location-the front desk service it is very unprofessional - she is always on the her phone or the companies phone talking about nothing. Every time i need assistance ( i go there daily) she will take her time trying to blame the system or finding 100 other excuses. Employees that are trying to be more important than their job should be overlook .
PA
patrick zacherl
Lock up and the Armitage site in particular have been really good to me. They have immaculate facilities and the staff are very attentive and helpful. the staff here at armitage went over and above to help me with moving in and moving out. they let me park a POD in the parking lot for a day which was life saving! most places would treat you like a criminal if you wanted to do that--these guys helped me out.
J
J
The amazing staff here really make this place shine. They will go above and beyond for you when given the chance. Beyond the staff being fantastic, its a clean, well functioning, safe building. Bonuses are plenty of actual parking spots in a gated lot, and enormous code-secured loading/unloading bays.
JU
Juan Oropez
Tia at the desk was very helpful and nice explained everything to me and mad sure I knew everything she is wonderful and has a great personality if you need a space for your extra belongings make sure to stop by and see her clean place helpful front desk and all around great location
RY
Ryan Bach
Was with The LOCKUP for at least 5 years, and couldnt be happier with the place. The staff was very friendly and helpful, access was easy, the premises were kept very clean and well-lit. A great experience overall.
MI
Mickey Mac
came here to buy some packing supplies. The lady in the front Tia was just warm and very helpful. she made the experience wonderful and stress free. would recommend and send my friends down here. Thank you Tia
JU
Justin Gingey Smith
Tia is THE WOMAN. She was really helpful and deserves a raise for helping me out above and beyond today. Very personable, asked exactly what I was moving and made recommendations, her hair was nice,
ER
Eric Murdock
Standard storage facility. Pricing increases faster than I would have anticipated (a lot faster), but I do not know how quickly they increase in other places in the city.
DO
Dominique Hines
Best self-storage in the city. Lawrence who works there absolutely ROCKS!! Hes super helpful and always makes our visit a pleasant experience.
DA
Dave B.
Extremely welcoming, personable, and professional staff. Tia is phenomenal! She remembers clients and is a joy to work with!
CH
Chad Joseph Wilson
We had the best experience at this location. Both Tia and Lawrence run a tight ship and are super helpful and friendly.
TO
tom geiser
The employees are so so nice- i cant say enough great things about them- the premises are clean as well.
KR
Kristian Altuve
Staff is so friendly! Clean and kept lockers. And they even offer a moving truck if its available.
ST
stephen naparstek
Easy storage, great management. Very friendly and helpful. Best storage facility I have used!
JA
Jarell Moore
Good place big location
EB
EBK Remodeling
Great