Extra Space Storage

2020 Greenwood St, Evanston, IL 60201, USA

Address:	2020 Greenwood St, Evanston, IL 60201, USA
Phone:	+1 847-859-6888
Site:	extraspace.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM 10AM–2PM

Location

Photos 70

Reviews 26

Nancy Roualet

What sets the Evanston Extra Space storage facility apart is their excellent staff. Particularly, I have worked with Denise. She goes above and beyond with customer service to help make the storage process as seamless as possible. Her demeanor on the phone and in person is always cheerful and motivated to be helpful with the process. On one occasion, when I had to sign paperwork at another location, those employees were not nearly as impressive with their customer service until they got on the phone with Denise to coordinate efforts. When they witnessed how helpful and courteous she was, they hung up the phone and presented a whole new attitude. She is a wonderful role model for other staff. Other than that, the facility seemed clean and in order. There were carts available and everything was as you would expect at a storage facility. The real gem of this place is Denise. Thank you Denise!

shakema griffin

This storage in Evanston on greenview I will never go to ever again . They are rude and took advantage of my account and change my code twice without my acknowledgement. Then they wouldnt allow me to pay my bill which I have until the end of the month to pay . They charge me for my next month bill so I wouldnt be able to make a payment at the end of month and that I would be charge twice and go in auction . I have talked to district manager which did nothing . Going to better business bureaus was better idea . Be aware of this location

Mary Morrisey

I have had a great experience with ExtraSpace. I have had items in storage for 9 mo. The facility is spotless and easy to access. Everyone I have spoken to since day one has been friendly and helpful. If I leave a message I always get a prompt call back. A special shout out to Lupe today for her help, patience, friendly positive attitude, and willingness to stay late to facilitate my move out - thank you! I highly recommend ExtraSpace.

Jane Henningsen

Moved some items in today. Denise was extremely professional and helpful. Everything is clean and the facility is new. My boyfriend and I felt good about leaving our things there, and they supplied everything we might need (carts, a strong lock for the unit, etc) Id specifically recommend Extra Space to women who might be in and out of the storage facility alone. The atmosphere feels safe and friendly - awesome female-run business!

Murray Swanson

Unbeatable, people, service, and price. Extra Space is lucky to have people like Denise Derengowski. When I needed another Extra Space just after closing, Super Denise put her life on hold, climbed out of her car, and gave me unbeatable service. Denise exemplifies friendly, customer-oriented service. Twice, she helped me get the storage space I urgently needed at the best available value. Unbeatable

Matthew Moura

Fantastic experience. Just finished my rental there because Ive moved out of state, and they were perfect from beginning to end. The friendliest people ever, I spoke mainly with Diane - she knew me by name from day 1 and was always asking about how was I doing, how the unit was going, etc. I actually feel a bit bad for leaving they were so great!

SoldOut 4Christ

Extra Space Storage was great! They keep the storage spaces very clean unlike a lot of other storage companies weve used in the past. Maria was the representative that signed me up for lease and she was amazing!!!!! She had a hard day but was still extremely friendly! I recommend this storage before any other. Great staff and clean units!!!

Robert Bond

Used Extra Space for a few months this summer storing a vehicle trailer. Communication and service were excellent; move-in and move-out were handled professionally by Denise who keeps the place running. Was always there to help and take care of requests as needed. If I need space in Evanston again, would definately rent again.

Genevieve G.

I enjoyed working with Denise and Nick. They made reservation and move-in such a breeze. The facilities are clean and well-monitored. I found their loading dock to be especially convenient for unloading my 22-foot truck. I was happy to get a good rate for the few months that Ill need my unit.

Caitlin Moran

Great prices, clean, climate-controlled units -this place checked all our boxes and then some (friendly, helpful staff, plus free lock, boxes, and use of their truck). Its a family business and the people who work there seem like long-time employees, so it feels good supporting them, too.

Eliot Hermanson

Outstanding. Denise is the best. Very willing to do whatever it takes to ensure a great experience. We are in our second set of units and would not look anywhere else. Give her a huge raise before I try to steal her !!! Eliot and Pam

Marian Kendall

Best customer service ever!! Jacob was the best!! Professional and personable!! Not only did he explain everything, in a way that I could understand but we also talked abut David Bowie!! Couldnt imagine a better experience!!

Francis Anthony Santos

Site manager Gabriel Salceda was very polite and helpful. His professionalism contributed to a great and smooth experience setting up our storage account. Definitely a great storage place with professional staff!

Nathan Redfern

Denise was so patient in helping me out at the location on Mccormick and Howard that I felt that I needed to state that she will help you find the perfect unit at a great price and treat you very kindly as well!

Michaela MacColl

Excellent service. The facility was clean and easy to use. Denise and Melissa (I think those were their names!) were lovely. Very friendly but also quick because I was short on time. Would recommend to anyone.

Jill Dewsnup

Extra Space Storage in Evanston helped to make my move easy!! Lupe was very friendly and helpful. She made the move in experience very easy, and the facility is very clean. Thank you, Extra Space Storage!!

Destiny Watkins

Victor was great! Very informative and so polite. Nice clean space. But Victor needs help! There should be at least two people working. He was on lunch and we had to stand outside in the cold.

C.B. Smith

The staff is very professional and knowledgeable about the leasing process, Denise in particular. She is fantastic. The premises are exceptionally clean and the area is well-lit and safe.

Anna Besse

I worked with Denise at extra space storage. She was great! Very knowledgeable and helped us find the unit that best fit our needs. I would definitely recommend Extra Space to a friend!

Hi Faazsha

Hi taking time to sound off and say how happy im with extra space and how helpful they are. Kudos to both Denise and there new employee Melissa for making your company look so good..

Ryan Hodin

This is a fantastic place. The facility is very clean and comfortable, prices are very good, and the staff are very friendly. Highly recommend for storing items over summer break!

Elizabeth Fontana

Incredibly friendly staff, stuff was safe and secure, getting stuff in and out was incredibly easy and simple. Great experience, will certainly use again when I need to move again!

Adam Chanes

I was Denises first customer at the space, and she was so helpful, clear, resourceful, and good natured. The spaces have great prices and spacial set-up as well!

Bouba Teoudoussia

Denise the manager is the best i do appreciate everything so far she is doings for us and i really happy to recommend anyone here in evanston branch.good service

Rose Thomas

Very accommodating and helpful. Quick and convenient access, and the facility is very safe and clean. I would recommend them to anyone looking for storage.

Karna Gowda

I had an extremely positive experience at Extra Space Storage. The manager Denise was very friendly and helpful. I wouldnt hesitate to store here again!