Address: | 4705 W 47th St, Chicago, IL 60632, USA |
Phone: | +1 773-767-1797 |
Site: | uhaul.com |
Rating: | 3.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
KI
Kim Yoder
We had reserved a 5x8 trailer with a scheduled pick up at an alternate UHaul location. That location had rented our trailer to another person and when they realized the error, a phone call was placed (not sure where) and we were sent up the road to locate the alternate facility. When we arrived, there was no notice that we were on our way and no online reservation for the trailer we needed - which they did not have available. The gentlemen working that date took the time to find us a trailer close to our sons apartment and did an online reservation so we would have a trailer waiting for us when we arrived. Since we were moving our sons furniture to another state and not having a trailer was not an option, we are so appreciative that these gentlemen cared and took the time to address our concerns and needs. We were honestly at a loss on what we were going to do, we are so thankful for the service at this location.
AN
Anthony Wootson
Tried to charge me for a month of free storage. Explained the situation 7 times. 7 times. Each time with the assurance that it was going to be taken care of by their manager or whoever was in charge. I come in to take my stuff out early and they still havent fixed it. They still havent returned the calls or have the manager fix the issue but they still send delinquent notices. Absolute garbage location, find another option it will save you time and money in the end.
BE
Belen Ibarra
this location is supposed to be open at 7 am & they are not even open. I waited 1 hour and no one has even showed to open the doors. I was not the only customer waiting. There was a lady coming from the side door I assumed she was a worker.Worst service i have ever experienced!Also visited another location on 47th they were not even able to give me prices!!
WI
WIlma Perez
I stopped in to ask a question and it seemed like the worker was rushed and did not want to help me. They were not rude but, it seemed like there were definitely other duties that were a priority to them. From what I learned, the place looked ok but, I probably will rent somewhere else with better customer service.
JA
Jasmin Reyes
Horrible customer service. They rescheduled me 3 different times on different days for a hitch installment. Waste of people one and gas.Their dispatch department will assure you of certain things and when you get there they tell you otherwise. On top of that their location is empty.
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Martin Karpierz
2 fat women that are lazier than ever. ZERO education; theyre brain dead. This place is just full of retards. Shows what minimum wage pays The little red head and Mexican are just smart asses. This place overall is PATHETIC
ER
Ervin tobar
The staff are cool and efficient any time I reserve something they are on top of things
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John Jonas
Professional and they have solutions for all different moving needs.
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King Money
Good team members, good service.
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Sob Noey
Prices great for storage
DA
David Dobes
service - A++++
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Jose De La Torre
Fast service!
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raymond ortiz
Good