Meineke Car Care Center

411 Beltline Rd, Collinsville, IL 62234, USA

Address:	411 Beltline Rd, Collinsville, IL 62234, USA
Phone:	+1 618-223-5286
Site:	meineke.com
Rating:	4.2
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 11

Reviews 14

danielle french

I called ahead to make an appt to get my oil changed and the guy said I didnt need one. so a little over an hour later I showed up and he asked if I had an appt, I told him that I was told I didnt need one. He gave me a bit of an attitude but squeezed me in. But not only was he rude to me but he was also rude to the UPS guy that walked in a few min late and also to an employee who I assume was new and still getting the hang of things...all I can say is Im glad hes not my boss! And after I was fixed up he talked to me about some more work that needed to be done on my car, some of that work included a tire rotation...on brand new tires that arent even 2 months old...and $800 worth of work on my brakes that this is the first Im hearing of a problem with them even after getting new tires. Although I am grateful that he was able to get me in with their busy schedule I will not be going back until they learn some bedside manners.

Marietta Burton

1. They fixed my car. Everything they told me aligned with all the information I read on the Internet. 2. Keep their promise. 3. Excellent costumer service. Lucas and Brad are top notch gentlemen. Examples: A. Called multiple times to let me know the status of the repair. B. Friendly and polite. C. Respectful. 4. Worked with me on establishing what repairs needed to be done now and which ones could wait. Also worked with me on how much I could afford to get done. 5. They went above and beyond the "call of duty." They stayed 4 hours past quitting time on a Saturday night to finish my car. I have no family here, no other car to use and need to travel for the Thanksgiving holiday in a couple of days. Wow!

Matthew Jalinsky

Hey All! My coolant system in my 2011 Chevy cruze was not working and the car was over heating. I just so happen to break down at Subway, next door to Meinke. I asked Donnie if he could come take a look, he was extremely courteous and helpful. I was able to get home and took my car into Donnie to check it out. Now we all are a bit scared when we do that. Are they going to rip me off! Come back with more problems and a higher bill. Donnie called me just a few hours after doing his research, the problem was small fix for only $40, so I told him to fix that and tac on an oil change..... The service was wonderful, the honesty was appreciated. I recommend them highly if you want honest work..

jagger michael

Not happy to say the least. Appt was at 130 and to start off they told me they were late because of short staff. Then 45 minutes into what was advertised as a 15 minute oil change, I was told they didnt have the right size oil filter. So here im sitting here an hour later for a 15 minute oil change and its still not done. The point of an appointment is because I have things to do but apparently my time isnt that valuable. Will I use Meineke again or recommend them to anyone else? First impressions are big and this one flat out sucked. So no I will not. My wife suggested I go to Valvoline and I thought Id give Meineke a chance but now I gotta admit to wife that she was right and I was wrong.

chris cheatham

Took my fiance car up to get an estimate on new tires and an alignment. After knowing the price I came back a week later and got the same great customer service they provided me and got all the work done within the hour of me arriving. Also showed me potential problems that are coming up and gave me a quote for a future visit. I am very impressed with this store and will be going back there to get her car finish with and my cars future work. Great workers and awsome customer service. Took every initiative to take care of my car while there and didnt forget about me like other places tend to do.

jason vinson

Needed brake pads replaced on a minivan before a long trip. The guys got me in and out and saved me a ton of back ache in replacing the pads quickly, and tightening the lug nuts properly (they were way overtorqued before I came in.) Cant say enough good about this shop. They also checked a couple other issues that my van had and resolved them (I thought there might be a problem and they resolved it without extra charges.) I will go out of my way to visit this shop in the future. Thanks guys.

Jamie Corzine

I took my car there on June 23rd to have the air conditioner checked needless to say the quote was over $2000.00 & now Im having all sorts of problems! My battery cable wasnt connected securely so my car wouldnt start & now I have tons of problems popping up on my message center! I NEVER had any problems until I took it to the Meineke in Collinsville! This was a horrible job done by your so called mechanic! Thanks Meineke for causing more problems with my car! Ill be going to Dobbs from now on!!

joseph peyton

I knew a friend of the owners, he tried to charge me some outrageous price and false amount of labor time, something like 4x the time it would of taken. I went down the street to Oreilys and they helped me for 25 percent of the price and time. I dont recommend coming here and the owner is just a rude/depressed/non people person kinda guy. Just dead and it shows through their pricing and attitude.

Bree White

Had a walk in today - I thought my antifreeze was leaking. Turns out so much more was going on with my car. Luckily Sam, Andy, and Rodney were able to help get the majority of it fixed while showing me exactly was going on. Super funny and sincere men. Definitely will make it a trip to visit them again. :)

Emanuel Forbes

Service at Meineke Collinsville IL was great. Very friendly athmosphere the employes were very eager to serve. Their were able to figure out the issue with my oil light and replace in less thn 5 minues

Martin Schelling

Had some issues with brakes and alignment on touchy old car but these guys took excellent care of it. Customer service was top and great working with Lucas. Thanks Team!

Dwayne Roberts

Lucas the store manager went above and beyond to fix my truck.He was very polite and professional.Jake his tech did a very professional job,and was very polite also.

Ryan Callahan

These guys did a great job on my suspension repair. Outstanding service, went out of their way to fix my car right the first time.

Barbara Washington

Curtious employees..but prices a bit high