Zoom Tech Automotive LLC

Reviews 10

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Leslie Lopez

Absolutely all of the comments below me must be either written by employees or people who got paid to LIE about Zoom techs services. If I could have given no starts, I would have. Yes the workers seemed pleasant, but they are both careless and inconsiderate. I had a car inspected prior to purchasing it and not even one month later all of the symptoms started to show. Zoom tech claimed that the car passed inspection and that everything was "fine". I later found out that was not the case at all. The regular services/upkeep of the car needed to be done (which was understandable), but that should have been brought to both my and the sellers attention. I was unaware and untold that I needed new brakes ($150 a piece, you do the math). I was left in the blind to the whole situation. In the so called "notes" of the inspection, which I had to call myself to ask for after I had started experiencing problems, it was noted that my battery needed to be cleaned, due to corrosion.. I later found out that I needed to replace my whole battery! When bringing this to Mr Austins attention, he did not care and did not seek a way to help me.. other than offering me to do a test on the battery (which of course he would charge me for, after screwing up in the first place) and then charge again to install the battery. I brought my vehicle to a different, and better automotive place and they tested my battery FOR FREE and I later purchased the battery and paid to have it installed. Point of the story, Zoom tech SUCKS and they are horrible at customer service. They wont let you know whats wrong with your car, straight up, theyll play games with you until you start to run into problems as I have.

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Kevin Neal

Fair pricing, doesnt skip steps "to do job faster" gets job done in good timing. but what really sets them apart from others is they spot things about to go bad before the computer gadget picks them up later, and that alone saves me about 300 every 2,months in preventative maintenance. my car drives a lot so its kind of important i find out about things before they go wrong. if they say they need to do this or that, theres a reason for,it so i wouldnt,fight it. i tried ignoring the extra cost and ended up paying double to replace parts at a different shop which this shop warned me would go wrong if i didnt follow instructions. pay a little, say more. the guys here are hard working and thats hard to come by these days. additional note: i drive for a living between cities. i see a lot,of mechanic shops, more than i,like to. some play head games , and tweak prices. i watch for that and do my research. i go here bc they spot things and not have that narrow vision, computer says this do that,, has cost me too much money with firestone, and 2 other local covington shops. i want to be respectful so wont say names.

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Pam Jones

I have used Zoom Tech for several years and have yet to be disappointed in their service. The service is great and the employee customer service is great also. Brett & company always check your car and tell you what is needed. There is no pressure to have repairs done that they may recommend when checking your vehicle. The first time I went for an oil change, they recommended front brakes, but Brett took me in & showed me the brakes. They do not tell you you need something when you dont need it. They reason they saw I needed brakes was they top up all fluids AND rotate your tires at every oil change, if needed. So make Zoom Tech your mechanic shop!

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MamaJ L

My sister in law referred us to ZoomTech when we were new to the area over 14years ago. We have been with Brett ever since! He has always taken great care of us, is honest & dependable. Now that he is selling used cars, it is even better, if that were possible! I have bought 2 vehicles from him and am in the process of buying the third. If a vehicle has needed it - I am sure we have had him fix it over the last 14yrs - from oil changes to replacing a transmission & even replacing the vehicle! Brett helped us keep our almost dying vehicles on the road well past when we thought they would need to be replaced. We wont go any where else!

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Virginia Joyner

I was referred to Brett around 4 years ago - He has taken care of me and my girls in our cars impeccably. I so appreciate his honesty in letting us know what is needed - i.e. brakes squeaking - thought they needed replacement - but he said no and that was a year ago - still working well and getting close to needing replacement but I trust him to let me know. His staff is polite kind and respectful - doing their best to accommodate your schedule and time constraints - His service manager Austin is the best - patient and accommodating. You dont find this kind of service now days! Thank you Zoom Tech!!

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Denise LaGarde

I found Zoom Tech on googles website and decided to bring my car there for brake issues. They were all so very nice, honest because they checked out my car and found it low on oil which i thought was impossible because I just had my oil change 1 month ago form Take 5. I needed front brake rotors and brake pads. While I waited for repairs, I got a chance to meet the other customers and also see how they intereact with them as well. I was so pleased to meet a customer that has been going to them for years. I shall become a loyal customer too!

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Matt Riley

Based on multiple repairs, zoom-tech has earned my business. They are honest and will always let you make the final decision along with offering potential other options. My 2008 Ford Explorer developed a problem with the EGR valve. Zoom-tech went above and beyond to ensure the problem was solved and fixed at the root of the problem. As a guy who works on his own vehicles a lot, I will only trust Zoom-tech with repairs I am not comfortable with.

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Dale Oser

Brett Gioe, owner and mechanic, is absolutely awesome and honest. By far, this is the best mechanic I ever had work on my vehicle. The first time I brought my Suburban to Brett due to my A/C not working,I figured I had a $2,500 job. Brett changed a fuse out and did not even charge me. He just asked me to remember him for future work. He now has all my work.

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Sarah Davidson

Ive been using Zoomtech for over 7 years , Brett has always been fair and honest! Austin is beyond amazing very professional and explained everything in detail so I could understand what needed to be done . Its hard to find trustworthy mechanics, I wouldnt take my vehicles anywhere else ! Thanks guys for the great job you did on my vehicle :)

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Randje *********

I arranged for a mechanic to come see about my RV(about a mile and a half from the shop) which would not start. It ended up costing a lot more than Id budgeted--$540--to simply hot wire the vehicle. I was quoted $440 the day before completion, and then it jumped $100 by the next day. That left a bad taste in my checking account.

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