Extra Space Storage

16869 Kilbourne St, Country Club Hills, IL 60478, USA

Address:	16869 Kilbourne St, Country Club Hills, IL 60478, USA
Phone:	+1 708-232-7000
Site:	extraspace.com
Rating:	4.6
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed

Location

Photos 37

Reviews 26

DJ 4lyfe

It is my first time using storage and I shopped around. They are the cleanest and friendliest in the area. The girls at the front desk are great. I was in a rush at the time of move in and both of the managers worked together to help speed up the process but it still took too long. I was told the process was 15 minutes and it took 35 minutes which is why I rated them a 4 star. However, they get 5 star for being friendly and having such a clean place to store my stuff. I think they could work on shortening the lease process. We are not buying a house it is just storage.

jannette hill

This is my first time getting a rental unit and i was unsure about renting but exceptional expertise and professionalism of the assistant manger Rod.was beyond amazing he was very helpful, patient, friendly, and answered all of my questions along with concerns. This facility is very well kept and i recommend that it is tried out

Dj Eslic

Renting a unit here was quite painless and actually pleasant... The staff (Andrea) was very knowledgeable and accommodating. She answered all my questions and allowed me to take a look at a few units to help me determine which best suited my needs... Thank you so much for all your help. This is indeed a very nice place.

Brandi Snodgrass

Andrea was super helpful from the first time I called to the detailed instruction and tour of the facility and my unit. Nicole was a pleasure to work with during my move in day. These ladies are professionals and know their stuff! Hands down a great experience, especially as this is my first time utilizing a rental.

Abby Krug Aschenbach

Was a little skeptical before coming to this location, as we had poor experiences at 2 other Extra Storage Space locations, but turned out the third time was the charm. Clean storage, great prices, friendly service - sounds good to me!

Linda Jackson Stewart

Bryan Degan and Rod Smith were both very pleasant and helpful, explaining the lease cost, entry,and security. This is my first time ever using a storage facility, they made me feel that my things would be safe. Great Job !!!!!

Tracy Fondren

Rod, my saleperson, was very professional, explaining everything thoughly. These five stars are for him. However, I was taken aback by several "extra" costs that were not included in the price quote I recieved over the phone.

Rhonda Adams

This is a great storage facility. Its very clean, has accessible hours and the staff is very friendly and customer service oriented. I would highly recommend it.

Michael Maresso

Fantastic experience. Real friendly atmosphere and staff, very helpful. Clean place and I feel comfortable having my personal stuff there. Great job !

Kaydee Reign

I had my storage unit for a couple months. The facility is clean and access is easy. Rod was knowledgeable and very friendly and helpful.

Terri Gilmore

These guys....are awesome, sooo help. They really go above and beyond... Thanks Rod for all your help

Paul Burdette

Very friendly staff and very clean. Could not be happier with the facility and service. Thank you!

Lamont Jones

Very friendly snd clean also was very informative about renting the space, all bases covered.

Susan Granat

Very clean, helpfull staff. Would recommend if looking for storage. Good prices on units.

Viveca Poinsette

The facility was nice and clean. The staff was very helpful, polite and knowledgeable.