Meineke Car Care Center

2424 Plainfield Rd, Crest Hill, IL 60403, USA

Address:	2424 Plainfield Rd, Crest Hill, IL 60403, USA
Phone:	+1 815-782-2400
Site:	meineke.com
Rating:	3.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 8

Reviews 14

Vaclav Grym

Incompetent customer service. I received an emailed confirmation for my appointment the day before a scheduled maintenance with the correct address and phone number. When I show up for my appointment I was laughed at and asked if I own a phone book. This was not the owner, but the front desk representative refused to answer and questions and told me it would be "a couple hours" before they could get me in. Until they figure out which century we are in, I highly recommend using a better local competitor that is just across the street.

Tara B

I was there this morning. And I was very pleased with the service. Rus the Manager, was extremely nice. He was very informative ,and friendly. My son and I even enjoyed his jokes . I had my back brakes replaced on the Hummer, and any parts that was needed ,Rus made a phone call,and it was there in a timely manner. The cost was affordable , Which was a breathe of fresh air when trying to budget. His staff was great ,very respesctful and friendly as well. Thanks Rus, you and your crew are my new mechanics!!!!

Allyson Grym

I wish I had read all of the reviews before I booked an appointment with this crappy service center. I made an appointment online where I entered all of my personal and car information but when I showed up they said that they had no scheduled appointment and the wait would be three hours. Why even have an online booking service if you arent going to honor it? Worst service ever.

Jeffrey Manola

Company claims to offer free oil changes to Veterans on Veterans Day. When we went we were turned away by the manager claiming that we booked our appointment through corporate and that he was only taking his regular customers even though we had a confirmed appointment. HORRIBLE SERVICE. WAY TO TREAT YOUR VETERANS MEINEKE !!!

Jill H

We were also made fun of for making an appointment online. It was made online because it was on Labor day, when they were closed. So this guy was not nice at all about it. If its the Corporates fault, go ahead and blame them but dont be an A$$ about it. If online appts do not work, dont have it on the website anymore.

Teren Maxwell

Friendly and professional service, they get right to the point and skip all the fluff. I came to them for a second opinion about what needed to be done about my new car, turns out it wasnt anytbing I couldnt do myself. They didnt try to hard sell me on uneeded repairs like other auto companies.

Dan Stone

Uber had them listed on their website that they do vehicle checks. I walked in and told them why I was there and after being told they dont do the checks I was ridiculed for not calling first to check. I had no reason to believe otherwise. The customer service lacks greatly.

V Candy

Theres a hidden gem at this place. Rus is one of the most knowledgeable mechanics Ive met and he works here! Honest guy, happy to explain everything you want to know, and his prices are pretty reasonable. Definitely worth the drive and money for his expertise!

Nick Moeller

Incredible service and honest tradesmen. The folks here go above and beyond to make sure you leave with confidence in the work that they do for your vehicle. As an added bonus the owner makes you feel right at home. 10/10 Will be back again

Mustard and Mayo King

The owner runs the business. he nickel and dimes his customers doesnt honor coupons and their main mechanic needs to learn customer service or dont talk at all to the customers looks like an ex drug addict

Yuu Nanase

I was expecting meineke quality but I was having terrible time with the mechanics and front desk. They were giving me attitude when I was denied their suggested extra service. Will not recommend to anyone.

will Blankenship

Doesnt honor t mobile Tuesday app for oil change. Dont go. Management was rude

Alex Rodriguez

Awesome people honest well knowledgeable will go back...

Midi Abubakar

Honest mechanics and owner, great service!!