Address: | 832 Dempster St, Evanston, IL 60201, USA |
Phone: | +1 847-328-9945 |
Site: | lapin.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
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Corinna Raimondo
They are simply amazing! I brought there my macbook air which did not switch on. And of course I did forget to do a backup for something like 5 months. They managed switch it on, stored my data, sent it to apple (apple does assure you to save the data even if you are under warranty). They then got the computer back and migrate back my data. And everything in only few days and 75 dollars. I am amazed by them. They call you at every step of the way. Explain you with very simple words what happens. Suggest you the best way to act. Thank you! I will come back there for sure!
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Mike Roche
I thought this kind of customer service was DEAD! Filled out an online service request, Bob met me at the door, saw my hard drive and said, "Your iMac wont recognize your external, huh?" He ran it through a couple of software tests, applied a reformatting tool, and my 3TB of valuable photos were recovered in less than 20 minutes! He answered several questions too concerning my future plans for avoiding catastrophe. Online blogs said this process would cost hundreds and take days, IF they could help me at all! TRUST LAPIN!
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Larry Lundy
Had an issue with my MacBook Pro which was freezing, then turning magenta upon reboot . Brought it into Lapin in Evanston . Apple Care gave the go ahead, as Lapin is part of their system. Took it in Monday morning for a look see, Peter did a thorough diagnosis and noted what parts had to be ordered and called on Tuesday when they were in, and said he would have it to me by the next day . . . which he did ! These folks really rock! They also have a store in Chicago off of North Avenue . . .Highly recommended *****
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June Goldbeeg
I was very disappointed. They are not exactly up front. The price kept going up. I do not know what they did to check my computer. After a week, I called them. I received no written report.They told me they would send me an email. They didnt. They are not functioning the same way they have been in past years.
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Daniela Ene
Lapin is amazing. If you want to fix your laptop/phone this is the place to go. They are really quick and good at what they are doing. They changed my laptop display in one day. I was pleasantly surprised by their quality. From now on this is the only place I will take my electronics to get fixed.
AA
Aashish Mewada
Fast and professional, the folks at Lapin got my MacBook pro up and running with a few software and memory upgrades for a very reasonable cost (under original verbal estimate). They are honest and stand behind their work. I will use them again in the future when necessary.
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Craig Jobson
What a great team. Ive had them at my studio and have brought my computer to their office in Evanston. Both places Ive received helpful and immediate solutions to my Mac problems. I cant thank them enough for their expertise. C. Jobson Lark Sparrow Press.
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Wajiha Kanji
Friendly and excellent service!!!They were quick in backing up my files and transferring to a larger hard drive. Plus gave me tips to efficiently store my documents and run my application in more convenient way! Well appreciated and two thumbs up :)
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Cameron Law
I recently upgraded my hard drive on my mac mini and all the people that I dealt with were very knowledgeable and courteous. If you are looking for anything mac related this is the place to go.
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Mark Ryan
I have taken several Macs to Lapin over the years. I was surprised to see only 2 reviews. They have always exceeded reasonable expectations on price and quality. I highly recommend them.
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Lucile Pinkney
If I were to rate your service, I would give it five out of five stars for quality and quick service. I love your place and will visit again soon.
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Arastu Agarwal
Excellent service, quick turnaround time and zero hassles during the overall interaction. They may be deemed expensive but excellent overall.
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Tavia Woodie
Jett was great, patient and honest with me about what he could do to fix my computer and how much it would cost.
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Ed Huelke
Got a sick Mac? The best service, fast!
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Jonathan Tan
Great staff, fast repair, enough said