Address: | 32270 IL-83, Grayslake, IL 60030, USA |
Phone: | +1 847-752-8440 |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
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Craig Talley
Dishonest and sloppy work with collateral damage to other parts. Over a period of 2 years Jeff or his helper did extensive amounts of work on our 2000 Cherokee and 03 Hyandai Sonata They charged the dealer rate of $90 for our extended warranty services. The work was always poor requiring repeat visits to fix some of the most outrageous things. Sonata steering pump: Leaky fittings on hose repair and wrong fluid installed. He had to flush the system and get the right fluid. later that year the pump failed and the seals on the steering rack failed. Sonata brake job: Used non oem parts and the front brakes lasted only 6k miles. The job requires ceramic pads. terrible knowledge on hyandai vehicle. He lost the wheel lock wrench and we had to go buy a new lug nut set for $67 out my pocket. Sonata battery: I had to go and do the parts run myself to get the right battery. Sonata tuneup: Used cheap non oem coils that failed quickly over winter from condensation inside boots. One of the coils actually made an arc weld burn along the valve cover. He broke the screw mount on the engine cover during this job. Jeep work: Steering leak: replaced steering wheel upside down (air bag aimed at my junk!) and ruined the seals in the steering box on return. Required new box done by Meineke. $500 Radiator replacement. They actually cut the bottom of the fan shroud off to get around the fan blade! broke off the hood release handle, cracked the blade on the electric fan. They refused to honor the repair request on this incompetent work. AC leak. Replaced the condenser and pump. The pump failed this week and wouldnt you know it the pump was dry with no oil and the system still had dye in it demonstrating that it was not flushed before being recharged. sloppy and careless! I cannot say enough how disappointed we are over all these broken things that have cost me so much money on a fixed income. Jeffs most frequent excuse for these things was to blame whichever guy he hired off the street to play mechanic on our cars. Jeff was a friend that I trusted to care for my jeep and sonata like it was his own. He has failed as the Good Mechanic he claims to be with these stupid mistakes and incidental damages. I should have held him accountable but he was supposed to be a friend and always said he would fix it one the next service call. Now he wont honor his mistakes. Dont walk, RUN from this business.
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John Marcus
When I get my car serviced there are some important factors. Cost, Honesty and Quality of work. JD Powers awards mean nothing. I learned years ago a car dealer will be dishonest if you have money and they need to book hours. After being cheated at two different car dealer service departments, I turned to private mechanics. I have had a private mechanic for several years now, (the only way to go). My last mechanic passed away and I went looking for another. Jeff will help me troubleshoot over the phone, resolve issues as cost effectively as possible and perform a quality, timely repair. I have now dealt with Jeff for 3 vechile problems. A fuel pump replacement, a transmission problem and a broken window. The fuel pump was replaced for well under half what a dealer would have charged. The transmission problem turned out to be a failsafe mechanism which Jeff successfully diagnosed over the phone and saved me thousands of dollars. Jeff was able to contact his glass person and give me a cost to repair a broken window that was about 1/3 the cost of any other place, installing the window in under 2 hours. Whats more, is I dropped off my car for a $105 window replacement and he drove me home. Its clear, A Good Mechanic, is just that. Jeff and his team are cost effective and provide quality work. No problem is too small or big for this team.
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William Pinel
I found this shop via a search on google maps. I wish I would have found Jeff 3 years ago! Jeff is honest, passionate, and beyond trustworthy. I never take my cars to dealers or shops and do 99% of the repairs myself but I got into a bind and needed my AC system evacuated and recharged. Jeff fit me in the same day and did an amazing job. He went above and beyond and gave me 1000xs better service than I have ever had at any shop. Jeffs prices are more than fair but more importantly he will not try to screw you or sell you things you dont need. Jeff is a self-made, honest guy. Who would you rather get service from? The corporate dealers who only care about selling you everything they can (i.e. "oh I see you need new wiper blades. We can do that for you for $800) or Jeff, the hardworking honest local mechanic? The choice is simple. I will be sending anyone who needs a mechanic to him without a doubt. Keep up the great work Jeff!
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Liza Gonzales
I walked in with a brake issue (brakes were on backwards & a bad rotor) & not knowing what to do, the owner not only figured it out quickly but was beyond helpful & honest. for me being a new customer, the owner shared so much about himself while we waited for parts (brake rotor- they were delivered super quick). Ive never had an honest conversation with any of my mechanics. hes beyond amazing & very knowledgeable in this business. probably the only mechanic I know in the area with honest & fair prices while being a very honest mechanic who wont treat you any differently if youre female or male (& lets be honest, most mechanics screw us females over).. & Ill definitely be coming back for all my car needs.
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John Olsen
My exhaust pipe came undone from the muffler recently so I took it to a shop in Round Lake and they gave me an $862 estimate for repair! This included $250 for a resonator and $465 for the muffler itself. I was skeptical about this quote so I took it to A Good Mechanic and Jeff was able to save me a whole lotta money...because he correctly diagnosed that I did NOT need the muffler replaced AT ALL!!! They simply welded the pipe back on to the muffler and BAM!!! Fixed for $100. If you live within 25 miles of Grayslake and need your car fixed...take it to A Good Mechanic. Dont even bother going anywhere else.
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Robb E
Jeff, owner and mechanic at A Good Mechanic in Grayslake, IL, is a very trustworthy person. He saved us alot of money over the car dealerships quotes for repairs to our van. He is the most honest mechanic Ive ever met. He takes his time to talk with you, diagnose your problem and come up with how to fix your vehicle. I used to be a person who would go to the car dealership but not anymore, Jeff is my go to person for my car repairs and oil changes. He also says he can do warranty work and really goes out of his way to help a person. I highly recommend him.
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Dawn D
This is the best kept secret of Grayslake when it comes to car repair. Dont let the appearance fool or detour you. Very honest, down to earth, and affordable. If you have any problems, Jeff, the owner will find a solution. Havent taken my car to anyone else since I found this shop. Dealerships are 2xs the price. ♡ This place.