Car-X Tire & Auto

311 S Milwaukee Ave, Libertyville, IL 60048, USA

Address:	311 S Milwaukee Ave, Libertyville, IL 60048, USA
Phone:	+1 847-367-8688
Site:	carx.com
Rating:	4.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 7

Reviews 11

Aleksey Bolotin

After getting new tires put on at discount tire they give you a promotional coupon for $60 alignment at car X( normally around $99 . Which is a GREAT deal of course I took it and went to a Car x to do alignment after all it saves me about $30. The guy proceeds to ask me "Sir when was the last time you replaced your shocks and struts ? At this point I know where hes going with this and I say I know I need it done I will do it myself. He proceeds to tell me because your INNER and OUTER tie rods are loose. We will not do the job you are wasting your money now if you want sir we can order two front struts and inner and outer tie rods to the tune of $899 and do the Job but we wont do Alignment now. I am baffled at this point because if one tie rod is bad you would most likely need the other one done as well its only a matter of time. My brother is a mechanic and checked my car out two weeks prior and said ALL is good no rattles no loose nothing as he did a full inspection after doing my oil change. I left feeling like my car is a mess not safe to drive and I am scrambling to find money to fix it before this road trip. After speaking with my brother he said that weird I didnt see or feel or hear anything and since we did oil change I work from home I put on AT most 150 miles did not hit any pot holes nothing. He advised me to go to NTB and get a second opinion for $98 NTB did an all around inspection and told me no loose tie rods all is good and did my alignment and gave me 6 months warranty on it which CAR X did not offer any warranty. Bottom line is they wanted to make a fool out of me and make some money they took a big gamble lost a customer and made me feel like DOO DOO after I left. NEVER again will I go to them again WORST place to deal with not to mention dirty shop be advised STAY AWAY you will come in to get one thing and they will tell you that your car is falling part you need XYZ done. At this point i think they didnt want to do alignment for 60 since they normally charge around 100 which made no sense to me since if i came back and alignment is still off id have to pay again anyway to get re done since there is no warranty behind there work. UNREAL the guys name is SOCKET or something like that. I will be following up with corporate for deceitful tactics.

Nicholas Chu

Went to Libertyville for a used car test drive, I called CarX ahead of time to see if they can do a 3rd party inspection. RICK said there would be no cost - FREE. Its just that they cannot write up a list of defects because of their existing relationship with the dealerships. This is all good because I only want an honest 3rd party opinion. Test drive went well, drove the car to the shop and there was RICK! I mentioned I called in earlier and wanted an inspection. He asked for the keys and went right out. Took a short drive for me and jacked it up to look at the underneath of the car and stuff with 2 other mechanics. The car came out clean, RICK gave his honest opinion and I was assured that there was no costs involved. They had the car with them for a good 15-20mins, for FREE?! I was speechless and I could not walk away without offering them some beer-money :) Thats the least that I can do for such an excellent service they provided, for a new, walk-in customer! I am very impressed, these are the people who made my purchase a breeze. Thanks RICK!

José Fidel Castañeda

Normally I do most of my own car servicing. However, when replacing the struts on my wifes 2006 Acura TSX, I was not able to finish the fronts due to time and some very stuck bolts. After looking online I decided to bring it to this Car-X. The crew was able to install the new struts flawlessly, and also aligned the car, and changed the oil as requested. However, after a day of driving we realized the steering wheel was very much off center. Due to our schedules, we needed the work done right away, and they took the car in <30 minutes before close, and worked with us to figure out exactly what was going wrong and fixed it, even staying slightly past close to get it done for us. We were so thankful! The service here is priced right, and the mechanics are honest and smart. I will definitely be coming back when I need service.

Ellie Huber

Had my oil changed last minute a few months ago for a great price. Went to Jiffy Lube in Vernon Hills yesterday and they wanted $40.00 for the cheapest oil change! Needless to say I brought it back to CarX for an oil change costing $19.99 :-) upon further inspection of my 99 Honda Accord, Craig noticed the control arm on the left side was extremely weak (which I knew would need replacing prior to the inspection) had the work completed by the next morning for $300.00 and they gave me a loaner. Sidenote: My previous control arm on the right side was replaced by Platinum auto. Took them over TWO WEEKS and an out of pocket rental fee -_- I would recommend CarX to everyone!

Peter Dykstra

Brought in my old Ford Explorer with a variety of issues - received a very honest and detailed explanation of the potential repairs from Rick. Not pushy at all, very friendly and offered valuable advice, despite risking his potential for a sale. I will definitely return for service from this Car-X in the future.

scott baker

I came in the other day for an oil change the manager Brian then proceeded to try and sell me brakes and several fluid services. Little did he know I just had them done at the dealership about 1 month ago. It was my first and last visit to this place. Be care full this man will rip you off!!!!!

William Schenk

I am a medical carrier. I was introduced to Car X when leaving Condelll Hospital. My tire was shredded. Car X was close. They had a tire for $50 and stayed late to put it on.

Walt Sloan

I have two cars that I take to Car-X for oil changes and more. They get the job done efficiently and let me know what I soon will be needing. I couldnt ask for more.

Milos Zivkovic

This place is great! Very friendly and helpful crew. Service is lightning fast. Prices are more than affordable. Im more than satisfied.

Joe Held

No complaints; solid effort I have to say on this visit. Speedy effort as they had my oil change done in less than a half hour.

Lisa Sciascia

I am able to go here and a variety of repairs some very reasonably. They are quick, friendly and honest. Highly recommended!