Address: | 940 Wabash Ave, Terre Haute, IN 47807, USA |
Phone: | +1 812-645-3266 |
Site: | firestonecompleteautocare.com |
Rating: | 3.6 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM |
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Ed Browne
We have been loyal customers for over 10 years and then they messed up an oil change. We started hearing a noise in our engine and brought it back in and they "repaired" for free. Receipt says there was a leaky oil filter and it was low on oil. Noise got worse and we took it back and they said there was nothing they could do and any claim was "out of our hands." Dons Service Center says the timing chain is bad and there has been damage to the engine after running low on oil. Put in a claim with Bridgestone corporate, and without talking to us and taking a month, they denied. Not only will they lose us as a continuing customer, we are taking them to court. We have nothing but good things to say about Dons Service Center and how they have helped us through this difficult time.
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Anonymous User
I recently bought a new car and it inspected by this place. They said the front left sway bar joint had a lot of play. Keep in mind I look like a college punk that won't crawl under his own car. I drive home only to find a severe steel on steel clang in my front end. So I call and ask. They said the guy has done this 30 years he would never miss a loose bolt. So they continue trying to convince me that there is something worng with it and it needs 1300 to be fixed. I crawled under there with a.wrench and looked... I was dumb founded to see a hand loose bolt with no dirt or mud on it. Look at the other side and its dirty and never been touched and is tight. So these A holes loosened a bolt to try to get money outta me in sure of it
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AJ Granowski
I went in for an oil change, fuel filter replacement, and Freon refill. Unfortunately, they were unable to replace the fuel filter for fear of breaking my ancient fuel line. But, considering the circumstance, the mechanics were polite, professional, and never pressured me into getting additional services. Other notes: Labor is ~$50/hr based on my bill I scheduled a week in advance, but I still ended up waiting 45 minutes for my car to start getting serviced. Overall, I think this is an good place to go in Terre Haute standards.
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Michael Blake
Liars. I have gone to firestone in multiple states and have spent thousands. This is by far the worst I have ever been too. I went there last week for new tires and alignment. Simple enough. They put the tires on and then told me they could not align the back due to the rear end bearings. I couldnt believe it as they seemed fine with my experience. So I took it to Adams garage. Had them check it. Sure enough they were perfect. Firestone literally lied to upsell me. Not to be trusted.
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Tiffany Musselwhite
This store sent my family and I out on the roads with a worn out tire, they even checked two boxes that said the tread had been checked visually. When it started to noticably have problems on the interstate we took the car to another Firestone, they could not believe that they had said the tire was balanced and road worthy! I would think twice before ever trusting them!
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Don Rogers
I have been going to these guys for many years and they do a great job. I have had major work done, long-trip prep, regular maintenance, boat trailer work, etc. They always treat me well and their work has always held up. A trusted mechanic shop is one of lifes joys and this place is it. Thanks Firestone!
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Janel S
On my way home to St Louis, my vans check engine light came on. When I came to Firestone, Zared checked out the van and let me know it was safe to drive back home. I appreciate his help and his honesty, otherwise we would have had to spend another night away from home. Thank you!
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Tony Ashby
I have been doing business with them for over 10 years they are always nice and professional most of my business has been routine work but they perform well with all I have given them Tony
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Brandon Poole
Took fleet vehicle in for an oil change, replacement of two tires and break pads. 5 1/2 hours later and Im still here. Seems to me they are milking fleet accounts.
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Seth Wiram
Good service, in my experience. They fixed my alternator and worked hard to get the part for free, since it was still under warrenty. Fairly fast service.
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Nick M.
Very pleased with their service cant wait to roast these tires and buy some new ones bud
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Lynn Dickey
Very good customer service. Clean waiting area.
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William Swift
Good place to get oil changed, get tires.
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Bobbie Campechano
The guys are great. I highly recommend.
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Robert A. Powell
They take care of your car immediately
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Al H
Good place to get an oil change
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Stephanie Latte Dough Coffee Shop & Bakery
Nice friendly service.