CubeSmart Self Storage

Address:	101 S 1st Ave, Maywood, IL 60153, USA
Phone:	+1 708-681-0400
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 53

Reviews 29

Dylan Grieve

Met with Ebony; what an amazing experience beginning to end! Ebony explained so much to me, such as the security of the building, the options available (indoor/outdoor/climate control), and was honestly the friendliest person I believe Ive ever met. She made me feel incredibly special and valued, as a customer, and as a human. This was the best customer service experience Ive ever received in 34 years. Nothing else even comes close. I actually felt really relaxed for the rest of the day after spending a short time with Ebony when she got me started with a storage unit. My recommendation would be to give her a raise, or put her in charge of the entire customer service training process. She really knows what she is doing, and exhibits a passion for what she does. The best experience Ive had at a business.

Arleatha Kelly

I generally would not comment, BUT, this place was exceptional. My other self-storage location had gone up so high in price, I had to move out. I picked one other place, but the answering service recommended CubeSmart, based on my criteria. Plus, they had a promo. That was right up my alley. The location wasnt that far from me. I really liked the facility and customer service was "ole skool." No waiting. They acknowledged other customers and let them know they would be right with them while working with you. I felt my items were safe. There is plenty of parking. The facility has cameras monitoring the entire facility. I ABSOLUTELY LOVE THIS PLACE!!! Thanks DeAndre and Jason for making such a difficult moving experience much more tolerable!

Mark Weiss

Customer service is what separates the Melrose Park Cubesmart from other self storage facilities in the Chicago area. I have not had a time that I have been to the facility that I have not been greeted and offered assistance gladly if I needed it. I originally picked the facility on price but would probably pay a little bit more to store there given my experience with the staff. The facility is clean and well maintained. The aisles are sufficiently wide and well lighted. Every time that I have been there the entry and elevator security systems have worked flawlessly.. I cant speak for other Cubesmart locations but the staff at the Melrose Park location made my self storage experience an excellent one.

Andrew Driscoll

If you live anywhere in the La Grange, La Grange Park or Brookfield area, this is good, climate-controlled and secure storage facility. It is located in Maywood and borders River Forest. Easy in and out access with two elevators, enough carts and space for larger moving trucks and vans. A little pricey though, and they continually raise the rents once you are in there. Being careful with the introductory pricing, and not planning to stay there long is a good strategy for shorter term needs.

Katherine Thurman

Above and beyond customer service. Andre offered solutions to all of needs and prepared me for my move in by anticipating my concerns. He made all of the costs and options crystal clear and was efficient and friendly. On my move in day, Romello was just as kind, professional and helpful. He ensured the move was seamless for me. I am bvery appreciative and I made the right choice with Cubesmart in Maywood, IL.

James McKinney

Just got our space yesterday. Andre could not have been nicer. The place is very clean and well organized and Andre very professional and friendly. He showed us around and did a great job of multitasking, he was by himself but managed to help us and another couple an answered the phone all at the same time.Nice to have a guy so helpful when you are in the middle of moving!

Lovette Parks

I was referred by a friend... they had the best prices out of the 2 storage companies that I was going to select from. There very friendly and polite and provided good customer services at all times.. They also assisted me with unloading my car and placing the containers on the dolly for me. Very clean facility and great workers at the Maywood location.

Terrance Pugh

I like it. The customer service is professional and friendly, eager and willing to help. The facility is clean, good elevator (That is good because I once helped a friend move and had to climb stairs all day.), good security, and good climate control. What more could I ask for? Cant think of anything.

Kim Possible

This place is great! The employees are very respectful, knowledgeable, and theyve helped me without hesitation with any assistance that Ive ever needed. The place is clean and well maintained. The prices are very reasonable as well. Id definitely recommend this location for self storage.

Chris Hannagan

These guys were great. Very friendly and expert service in the office, clean an new storage area...pretty good value. They even worked with me on my final bill(wrote it off) unlike what most places would do(charge in full)...Jose and Chonte were great! Would use them again in a minute.

Patrycja Szymaniak

The best place so far to store your things. Andre, has spend almost 2 hours with me and my mother, to explain everything. My mother was very happy and satisfied , and believe me its very hard to satisfy my mother. :) Over all - Pleasant, efficient and professional. Thank you Andre.

Mo T

We went in with absolutely no clue how to select the size or if we should go online for this. Jason was amazing, kind and ready to offer help at a moments notice. You cant go wrong with this location. Would recommend to anyone!

J Barber

Cubesmart store 0874have people friendly management. Jason Jackson was pleasant, efficient, and entertaining. There are a variety of unit sizes. I am satisfied with the choice I made.

Edna Allen

I worked with Mellow on Sunday 9/24/17 to rent and move my belongings into a unit. The facility is very clean. Customer service was excellent. I highly recommend this facility.

Cheryl Smith

This location is great! Andre helped get me set up with a unit quickly and effortlessly. The location is great and easy to get to. Cant recommend this enough!

Robert s

I wanted to say that Andre was very helpful with getting me a unit and he was very knowledgeable about the property and I would give it 10 stars if I could.

Elizabeth Dziura

Everyone Ive worked with at CubeSmart in Maywood, IL, has been extremely helpful with great, kind, prompt service. And always a good sense of humor, too.

arcane2152

Im very satisfied with the service. The manager was friendly and helpful and answered any questions I had. A rarity nowadays.

robert sellars

Very easy, seamless sign up, clean facility. Andre in particular was very helpful, friendly, and knowledgeable.

Janice Miller

Great service better and cleaner then others they will work with you just ask.love this place.

tt88tt tt88tt

The place is clean the frond desk was lovely and Andre was amazing!! Thank you

Caitlin Rojas

These guys are amazing. Thanks a ton to Andre and Mello, nicest dudes around.

Cherise HyduPerez

Friendly, fast, polite and clean facility. Great location, excellent price!