Mid-State Transmission & Auto Repair

1408 Fort Jesse Rd, Normal, IL 61761, USA

Address:	1408 Fort Jesse Rd, Normal, IL 61761, USA
Phone:	+1 309-452-5595
Site:	midstatetransmission.net
Rating:	4
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 14

Reviews 10

Jade Skaggs

I sent my 2002 Audi A6 to Mid-State Transmission by the recommendation of Kauth & Mayeur. There was a transmission problem that they thought would be about a $1000 job. Unfortunately, the problem was not resolved when the job was completed, but this is where Mid-State Transmission won my future business. Rather than saying they needed to try something else and charge me more, they continued to work on the issue at no additional charge until it was determined that the problem was much deeper in the transmission. At this point, they offered a refund, or to finish the job with me covering only the difference in cost. If you have ever been to an incompetent shop, then you know that this is uncommon in the auto repair business. Even the dealers do not take this much accountability for their work. I am confident that Mid-State Transmission will take care of me and my car, and do the right thing for me as a customer. I live in Peoria, but I am more than happy to make the trip to Bloomington for auto service when I know the service is this good. Jerry is wonderful to work with and he has helped me a lot more than I would expect anyone to. He treats me like I am his most important customer and I cant thank him enough for all he has done for me.

Mark McCoy

I used to be a mechanic in the Bloomington/Normal area and actually used to work with one of the guys who works at Mid-State Transmission. I have always had the utmost respect for them and have sent a lot of people their way for things that were over my head or that I could not solve. I have dealt with Jerry before and he is always a joy to work with, always very helpful and cheerful, willing to offer his time and expertise often with little or no charge. However, I took a car in there recently and someone else was at the front counter. I requested a test drive and scan (which I was more than willing to pay for) to help diagnose an issue I was having with a family members car. The guy at the counter told me the only thing they could do was remove the transmission and see what was going on, which would cost at least three grand. In other words: get lost, youre wasting my time. I would like to think Jerry would have handled things differently (after all, its his business), because the only other conclusion I could draw is that they are getting away from diagnostics and moving towards simply rebuilding everything that comes in the door, and I know theyre better than that.

Hernan Rodriguez

Received the car in the same condition I left it, They said it had a misfire at first, therefore replaced the coils, then they said the problem was still there, and suggested I replace the spark plugs so I did. After $500 of work put in, they called and said the piston was the problem therefore I needed a new engine. Even though they lowered the price I payed to $299 I was very unsatisified with their business. I literally paid to receive the car in the same condition I left it in, it seems as if they were playing guessing games while trying to fix my vehicle. On top of it all, I received my car with the front bumper cracked as well.

Jamie Leonardi

My boyfriend and I were driving from MN to FL when the transmission started to act up.. VERY LONG STORY SHORT... The staff at Mid-State Transmission were simply amazing. Knowing we were traveling, they saw us right away an by the grace of God, it was an easy fix. The owner himself worked on our car (very nice to see an owner hands on in his own business) and Linda at the front desk was friendly, funny and sympathetic to our situation. We couldnt have ended up at a better place. Thank you Mid-State.. You have no idea how much you have helped us!!! God Bless You! <3

hanna ingalls

We have got two major jobs done on our truck one including the transmission. This past week we called on Wednesday about struts/window/gas gage then Friday they called and said they were all done. Picked it up Friday night and the truck was good as new! They also had to call the warranty company and deal with them and it was still 2 days and the parts were in and all done. Not to mention the staff is very sweet and efficient and talks to you with respect. I highly recommend them to everyone. So happy to have people I can trust to work on our vehicles.

Chad Coggins

i brought car in and they told me tranny was bad and needed new or rebuilt tranny to the tune of 2500 to 3000. i took car to different shop hanks auto service in creve couer and they found out it was just the trans control module that got wet. replaced with used one off ebay for 100 bucks and car shifted and drove like new. mid-state are either incompetant or crooked as hell. they probably always try to say u need 2-3 thousand fix on any tranny problem. how u gonna know. lucky i decided to get second opinion. beware of this place.

Anonymous User

I went there to inspect automatic transmission on an old car that I just purchased. They found several minor issues and fixed them fairly quickly. This repair shop is pricey, but at least they know their business - I did not have any issues with my transmission in a year and a half now.

Michael Mccaslin

This company treated us well when our transmission went on the motorhome we were driving through town. They offered new on whatever we needed. We found a used one, picked it up and they installed right away, getting us back on the road. Very pleasant and professional staff.

Randy Reese

I have found this place to reliable, fair, and they know what they are doing. I send other family and friends there. High marks

jmellske

Always great service at a fair price