Address: | 619 W Liberty St, Wauconda, IL 60084, USA |
Phone: | +1 847-526-9185 |
Site: | waucondacarcare.com |
Rating: | 4.4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM 8AM–5PM 9AM–4PM |
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Phil Bartnicki
Top notch service! I am skeptical of Auto repair places as I have been burned a few time in the past so I searched long and hard to find a good location near my new place. I came across Wauconda Auto Care and decided to give them a shot. They provided the best customer service I have ever experienced from an auto shop. The waiting room is clean and neat, the staff is friendly and knowledgeable and the management is top notch. They kept me updated on the progress of my car (it was a 9 hour job) and assured me that if I didnt get my car back in time they would supply me a loaner so that I would be able to get to work. They are also fairly priced and reasonable people to boot. I really cant say enough good things. I feel comfortable knowing that if my car has problems, it will be in great hands with Wauconda Auto Care.
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Hans John Gomez
3rd time going here and last time I take my vehicle here. To start off the people are nice dont get me wrong but the products are horrible. They use aerosol products that dry out the color in the interior of your vehicle making it look condensed and even faded. As if draining its natural color, not giving it any glow. I also tell them every time to dry out my brakes & calipers since they are performance brakes and cannot stay with any water residue near or around them. They never do it. And lastly, the 3rd time I took it in once they got to the interior phase (of course: aerosol products) there was small puddles of cleaner spray in my cup holders, arm rest, and near driver seat. I only come here due to convenience since it is a 5 min drive from home, but lesson learned.
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Michelle Fohlmeister
Both my front tires went flat by either slashing or road debri. I was given excellent service! They not only replaced my tires, but did everything they could to find the most cost effective way to handle my issues. Even spoke on the phone with a family member and showed the police what was wrong. Great service and work. Highly recommend them!
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bill andersom
Had a minor repair done at their recommendation (Replace serpentine belt) . 3 weeks later the belt tension-er broke and the owner said they wouldnt pay because it couldnt have been their fault as it had nothing to do with their repair. (It is the tension for the belt they replaced. They have definitely lost my business
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Bob Ruer
The group at shop were great. Dan and Mike explained everything in an easy to understand manner. I felt i received a very fair and competitive price on the work i had done. The vehicle was even vacuumed and cleaned upon pick up. I would highly recommend WCC and their highly trained staff.
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Matt Butkus
Great experience. These guys are fast and honest. I had a tire that had a nail which was close to the sidewall. They couldnt patch it but instead of trying to sell me a new tire they removed the nail and tested for a leak. No leak and no charge! Definitely recommend their service.
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Joe Ptak
Absolutely outstanding service at very reasonable prices...I have been taking all of my cars there for years! They know how to diagnose and fix problems the right way. Pure professionals. Joe Ptak Island Lake, IL.
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Carolyn Kapelke
Cant say enough they priced me a good price for tires. Very helpful. Service was great. They not only put tires on my car but they totally cleaned and washed ny car. Very pleased to give bvack too my community.
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Kiim Barch
Service and service associates are friendly and helpful. Repairs are done quickly. Been going here for years with a number of different vehicles and they have always taken care of me.
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mike valkanet
Nice shop with good employees. - Reasonable prices - Nice waiting room - Clean bathrooms I would come here again.
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Ricardo Marques dos Santos
Dave Henken was really helpful and friendly. If you need a good work done, thats the place to go!
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Rabeea Alkhazraji
Those guys are doing great job. Mike very nice in dealing..I do like them...
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Shereen Hammad
Dave Heineken is absolutely wonderful! Honest and reliable service!
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Hannah VP
Always very nice to the customers do the job right the first time
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Michael Schuett
Great guys, great service. Highly recommended.
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Gary Davis
Fair pricing, and good service!
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Peter Riniker
Friendly staff