Monro Muffler Brake & Service

5021 S Scatterfield Rd, Anderson, IN 46013, USA

Address:	5021 S Scatterfield Rd, Anderson, IN 46013, USA
Phone:	+1 765-683-1990
Site:	locations.monro.com
Rating:	2.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–6PM Closed

Location

Photos 15

Reviews 10

Stephanie Melvin

So about six months ago I went and had an oil change at our location here in Greenfield IN service was great and oil change was around $47 ... Today I went back (because I was pleased last time) I was asked how much my last oil change cost I told him around $45 weird question, but ok... Well I walked across the street for lunch and when I came back my car was done! Great! I went to check out and I was told it was $86.... Thats right 86 dollars. Excuse me sir.... No call (even tho I just gave them my phone number) nothing. I told them I would pay it but I wasnt happy about it and my husband would not be happy either. Two employees were talking about how they "wished my husband would call about it" basically just trash talking... So my husband did call. He was met with very rude attitudes and they claimed the computer forced them to charge $86 even tho they looked up my last change, on the same car, and it was $47. Its not about the $40 ... This is about a company trying to pull one over on a young woman, just because they can. Overall very very unhappy. We will never go back... And we will be sure to let everyone know of our experience. After looking at reviews and hearing other first hand examples it seems this company loves to take advantage of young woman.... Well you got me once... But never again.

Anonymous User

The technicians are honest an fast while working on your car. They get it done right the first time. They have a clean office for you to wait in an will show an explain to you what is wrong with your car. They will also take you back to your house if its going to be an all day job an pick you back up when your car is ready.

Jesse Greene

Monro is typically great. But this one didnt tighten the oil drain all the way. Went to a different one and the redid it for free. Watch out for many different hidden fees.

Ellen Cox

JP is always friendly and prompt when getting my cars in. Johnny, the assistant is just as awesome!

Steve Hakim

Wants people to schedule an appointment for next day. Price is right, poor customer service skills.

Quila Thompson

Great work and customer service. Will be back in the future. Could not be happier.

epicgamingman 4

they are overpriced as somewhere else i am getting more work done for less money

Taylor Parker

Closes at 7pm. Refused to do an oil change at 630 pm. Didnt have "enough time".

Nikki Crutcher

Too high prices!!!!!!!