Address: | 429 W Carmel Dr, Carmel, IN 46032, USA |
Phone: | +1 317-571-0800 |
Site: | autohausdierolf.com |
Rating: | 4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
NO
Nosgoth of Kain
I visited the website and emailed them asking about an issue with my Mercedes and the estimate cost of repair, never got a reply. That would probably be fine 10 years ago due to not being familiar to email communication but we are in 2015, I expect you to reply to an email same as you answering a phone calls. I dont see how I can trust my car to you if you are not technology oriented or just ignoring potential customers.
MA
Martin Shrader
I had a pretty serious transmission issue with an older Mercedes and was considering just scrapping the vehicle rather than take it to the dealer. A friend recommended me to Autohaus who not only saw it the same day I called them but they had the part in hand and fixed it that afternoon for a FRACTION of what the dealer would have charged me. Will not take the vehicle anywhere else from now on.
ER
Eric Bates
I blew my dual mass fly wheel, clutch & slave cylinder on my 2007 BMW 525XI. They had it for four days because there was a problem after they installed the new parts. They called me & had me look at the damage before work started so I understood why it was so involved. I hope I can find someone as good as them in Washington state now that Im moving. Highly recommended them.
JO
Joe Rozzi
They do great work, just do not wait for an oil change. I waited 2.5 hours today to have them change my oil. After 1.5 hr I asked about the status and they said 5 more minutes but continued to have to wait another hour longer. They just need to brush up on their customer service skills more in situations like these.
DA
Dawn McCall
Took my bmw there for brakes. So friendly and went above and beyond for me. Buffed out a scratch on my front bumper as an extra. As a woman I hate dealing with mechanics always feel like Im getting ripped off. Car was finished as promised and no hidden costs. Way less than the local bmw dealership.