Address: | 7444 E 116th St, Fishers, IN 46038, USA |
Phone: | +1 317-842-8300 |
Site: | midas.com |
Rating: | 2.9 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM Closed |
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Austin T.
Had a poor experience with this Midas location a few months back. I had some unfamiliar transmission issues with my Nissan Altima (a loud clunk when shifting from park to reverse, and no auto up shifting while accelerating from 0-50 mph) . So I drove cautiously to my local Midas, as I called them to confirm my quick visit with transmission issues, to make sure they felt comfortable taking a look for issues. Drop off the vehicle, followed up the next day, and received the bad news.... i need a new "CVT" transmission (continuous variable transmission) that cost $4600. "This comes with a lifetime guarantee". I thought I must find some other quotes, since my 05 Altima is only worth $5K. The Nissan dealership quoted $3700 which was slightly more of a red flag. I mean the dealership is never cheaper? Right? I mentioned this scenario to a friend, that works at Christian Bros. in Fishers, and he said something was fishy.... two (2) reasons being. 1) this nissan doesnt have a CVT,and 2) because of the sound (clunk) my car made when shifting from park to reverse. He hooked up a diagnostic machine (I want one), and after 10 min I received the good news.... my car had (1 of 2) bad cam shaft sensors. Approx $300 fix. But, in this case, you should go ahead and replace both (2 of 2) since they were both factory on an 05. $500 fix. I told them to proceed, and go ahead and change the oil as well. Midas let me down. Or at least the guy in charge of "transmission troubleshooting". Something tells me this guy was no spring chicken, and is given the freedom to pop off $4600 quotes. He saw a mark, and he went for it. He looked me in the eye, lied to me, showed me a formal quote, and was comfortable quoting a me a new, unnecessary, CVT transmission that was lifetime guaranteed. I have waited a few months to write this review. I feel like a face to face would drive home the point better, but want all you folks to know whats up with this Midas. Although I really did like their service rates, and quality. This really pissed me off. Going to Midas and "hulking out", or getting angry, isnt going to help anyone. My 11 yr old Nissan is still running strong with minimal upkeep cost (knock on wood) ;)
NA
Nate Decker
Its not the customers job to tell a technician what the car needs but I told the Midas guy I may need an AC recharge. Its the technicians job to confirm the customers complaint like my AC is not blowing cold air. The Midas guy at this shop got me a diagnosis & the diagnosis was I have to pay $600-$700 some on just my AC. I declined that repair then that no good POS went ahead & recharged my AC anyway & charged me $200 some & my AC still wasnt blowing cold air. He went ahead & recharged my AC knowing damn well thats not gonna fix the problem... Then that no good piece of $hit midas guy tried to tell me he did nothing wrong because I signed the authorization for repair without 1st getting a diagnosis. Its the technicians job to confirm the customers complaint then get a diagnosis. Later that same week I took my vehicle to an independent shop on pendleton pike in Indianapolis & that guy said, "I just replaced the orifice tube & it worked." Un Freaking Believable!!! My AC worked maintenance free for 4 years after that!!! So yeah... this happened some years back & if I knew well enough I would have filed a consumer complaint about this no good piece of $hit Midas Guy to the office of Indiana attorney general. There my be honest Midas guys out there but You are a total dumbass if you go to Midas for anything!! You are a total dumbass if you go to Midas for anything!! I cant stress that enough!! Go to an honest independent shop. They will save you alot of $$$Money$$$. I just got my AC recharged at an independent shop after 4 years of reliable service for $60. The leak has to be diagnosed later but the next recharge is free. I didnt want to recharge it myself because theres a leak in the system & I was afraid of wasting money on a poke & pray (recharge & hope it works). Hey... No good POS Midas guy... If a customer told you I need a new battery.. do you just up & replace the battery & send em down the road?? The right answer is hell no. The battery could be dead due to failure of the recharge system (alternator) or parisitic drain.
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Lesley Brown
Dropped my car off this morning and was told it would take 2 to 2 and a half hours, so I had no problem killing that time at the neighbouring Goodwill. Showed up 2 and a half hours later, not only had they not even gotten to my car yet,but told me there was an appointment scheduled. So it would take an additional 45 minutes for that, plus the time to change my oil after that. I understand having to take the appointment before me, thats fine. I wouldve been fine with making an appointment for a later date if the guy wouldve just told me upfront either it would be a 4 hour wait or that he wasnt sure how long it would be.
YU
Yummy Lizard
I work at the bank right next door to Midas and they were awesome! My car would not start when I went out to go to lunch, I walked over to Midas and someone came over and jumped my car right there in the parking lot, after my car was jumped it was still acting funny so they got it in right away and figured out that the battery was bad. They replaced it with no issues and were so friendly!!!
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luis gomez
RIPPOFF!!!! RUDE AND EXPENSIVE. DONT TAKE UR CAR THERE. I COULD GO ON AND ON WITH WHAT THEY DID OR DINT DO! WiLL BE POSTING SOME PICS SOON.
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Zach Brown
Fixed a small leak for my coolant and only charged me for the pressure test! Glad they were honest and were also courteous.
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oncall to haul
Prius owners these guys have done thousands bring Prius with confidence! Great guys
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Jeremiah Perkins
Midas is a quick service garage, you get what you pay for.
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Justin Bowen
Great service and work is done professionally.
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Ross Hilleary
Quick service and a good price.