Geek Squad
| Address: | 562 Fry Rd, Greenwood, IN 46142, USA |
| Phone: | +1 800-433-5778 |
| Site: | stores.bestbuy.com |
| Rating: | 2.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
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Reviews 4
AA
Aaron Daeger
I had a very unforgettable time using Geek Squad at this Best Buy. The entire GS system needs to be revamped and modernized to better meet with the client expectations. My laptop was being work on for about four weeks, they couldnt ever tell me what exactly they were doing but insisted I confirm the higher prices, and when they finally did finish they sent it back without the trackpad hooked up and it had to be sent back out. All that being said, the Geek Sqad at this Best Buy handled my issue with dignity and respect. They understand the issues that happened and handled it as best they could. I appreciate the service from these gentlemen but highly suggest someone speak with upper management so that they can better implement new procedures that better supply a more efficient service.
DO
Doug Hazelwood
When they first appeared in Best Buy stores, they were great. They were intelligent, friendly, and helpful. Now, I had to make an appointment to just drop off a defective product that they werent going to do anything to, only send out to Samsung to have them fix it. Best Buy said they handle it and they handled it poorly. There was one guy that was rude. They either need to go away or get back to the way they used to be.
MA
Mary Iweb
I had outstanding service today from Matt at Geek Squad in the Best Buy Greenwood store. I had prepared myself for a long, expensive ordeal, but Matt fixed my problem in just a few minutes and very economically! Thank you Matt and Geek Squad! You made my day!
BL
Blake Parrish
If you want to be taken advantage of and receive horrible service from a couple of lazy clowns that Geek Squad threw company shirts on , this is the place for you!
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