Mediacom Communications Corporation

532 Fairview Blvd, Kendallville, IN 46755, USA

Address:	532 Fairview Blvd, Kendallville, IN 46755, USA
Phone:	+1 855-633-4226
Site:	mediacomcable.com
Rating:	2.4
Working:	7:30–10:45AM 7:30–10:45AM 7:30–10:15AM 7:30–10:45AM 7:30–10:45AM Closed Closed

Location

Photos 3

Reviews 11

Taylor Hagenbuch

Its decent, at best. Was paying for a higher speed plan while actually getting a much lower one. I was paying for speeds up to 200 but was receiving much less than 100. It took quite a while before they would actually come out and fix the issue. Whenever I would call customer service, they would just tell me to reset the router (which is a no-brainer. I wouldnt have been calling them if that had worked) and once I told them I had already tried it, they had no idea what to do from there and couldnt figure out why my speeds were so low. FINALLY, after a few months of trying, a customer service rep that actually knew what they were doing figured out the problem and sent a tech. Service hasnt been perfect since then, but is much better than it was before. My speed drops a few times a day, but goes back up after a couple hours or so, which I dont think is too bad considering it doesnt seem to really slow anything down. Thankfully, Im not one to expect any form of compensation for paying so much while receiving so little, because there wasnt any. I somewhat think they try to take people for granted. Not everyone checks their speeds as often as I do, if they even do at all. Knowing that, I wouldnt be surprised if a majority of their customers are receiving much lower speeds than theyre paying for.

Lemuel Torres

Ok service customer service not quite prices are incredibly high I was at 210.00 after my first year for the triple play I know its only 100.00 for the first year but after one year for it to be doubled come on mediacom I think the longer you keep your customers the cheaper it should be not vise versa too bad there are no other cheaper internet providers here in noble county

Rebecca Hofer

Costumer service is not helpful and they dont ever take care of their customers like other providers do. They dont care to lose business and dont treat current customers with respect or help. Plain sad.

Hillary Robinson

Ive been a mediacom customer since 2013. Ive never had any issues and Ive always been treated with respect and friendliness. I will not get service from anyone else. I am a satisfied customer.

Michael Goodman

Failed to show up for installation. Rude customer service. Refused to come out and install at any time that i wasnt supposed to be at work.

Jason Metzger

Once again, lose internet about 25 minutes into rented movie. Calling does no good. Tried already and just a waste my time.

Kim Murphy

Internet is not 100% reliable! Customer Service is all automated and a joke.

Gary Dyarman

Poor service-----many outages-----cannot talk to a real person and it sucks!

Buz H

Internet speed and quility not as good as it use to be.

Chad Monroe

Always great service. Fast internet!!