Address: | 19923 Wagon Trail Dr, Noblesville, IN 46060, USA |
Phone: | +1 317-697-9265 |
Site: | thorntonplumbingllc.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–3PM Closed |
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Pat Lane
Thornton Plumbing took on a plumbing job at an old house I had been renovating for over 12 years. A previous contractor had done a really bad job on the plumbing. Pipes going everywhere, not vented properly. You name it, it was wrong. This was a complete tear out and replace situation. Thornton did a beautiful job. They reran the pipes in a way that you hardly even see them. They installed a manibox system with all the water lines running into it, all lines are marked clearly so it is easy to shut off what I need with just a turn of a switch. They installed a tankless water heater that I had purchased 2 years earlier and had never worked. They reconnected it with a new water softener. Now it works perfectly. They installed a new sump pump. They connected my Gas lines to my kitchen range and even did the roofing work needed to facilitate putting in the vents on the roof. They had a drywall guy come in and replace the drywall that had to be removed to gain access to certain areas. I call them a "One Stop Shop". All of the crew was very knowledgeable and I could not be happier. Now I can finally live in my house. Thanks guys Pat Lane
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Tim Cheesman
I had a great experience with Thornton Plumbing. Numerous times Ive had to have them come out for different problems. The other day I had to get my water spicket changed out do to damage that was done to it. They had a heck of a time getting the line out to replace it. They had to go through the wall in the laundry room to get to it and for whatever reason the water line wouldnt not stop draining to fix the issue. They were really irritated with the problem but, kept a professional manner while fixing the issues. In addition, to fixing any of my problems they give great advice on how to keep my house from having issues with plumbing. I have never had problems with Thornton Plumbing and they have always made sure there work was done within code and looked professional when completed. A must call company in my opinion for any of your plumbing needs. Some people complain about their pricing on jobs but, for the quality of work they do, the price quoted is well worth it. Ive had cheaper plumbers before and they didnt seem to care what the job looked like afterwards. This company cares about how their work looks when completed.
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Techiemom 60
Be cautious and do your research. The guys were quick to get here did a great job with my install; which is why they got 4 stars; however; there are somethings to be wary of... I did agree to their terms on my water heater install; I did not do my research before; but I did after and the cost for that install was quite a bit more than it would have been with another company. Lesson learned! I started wondering if I was over paying when they offered to install a Scaleblaster for $1300.00 without taking a breath. I would certainly hope the overly costly install was not simply because I am a single female. I bought the Scaleblaster for $210 (including shipping) and installed it on my own in less than 30 minutes - so that $1300.00 was way above where it should have been. They are a flat rate company, and either cannot, or will not, provide an itemized receipt of services and costs; it seems that makes them quite a bit pricier than other companies, so I would just caution you to do your research and get other estimates.
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Nathan Lugbill
Ive had them out a few times and have had only good experiences. My most recent issue was a toilet leak. The plumber pulled the toilet, saw some mold, and encouraged me to have a water restoration company check it out. I appreciated the honesty because this diagnosis reduced the service charge significantly. After a restoration company cleared me, he came back to re-set the toilet. When the sub-flooring made this difficult, the plumber took time to troubleshoot the situation and come up with a solution. At every point, he talked to me about my options and told me what he recommended without pressuring me. As in the past, Im convinced that he was acting with integrity and was committed to solving my problem.
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Nathan McGarity
I called this company after walking into my basement and saw water pouring from the bottom of my rusted water heater. It was after hours, about 6:30PM, and Nate Thornton answered the phone. I explained the situation and he made an appointment with me for 1PM the next day. They were right on time, brought everything they needed with them, removed the old and installed a brand new water heater in less than 2 hours, and it looks and runs fantastic. Nate and his employee were ultra professional and he took the time to let me know exactly what was going on. My experience with this company was very good and I will definitely use them again if the need arises.
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Mindy Disney
My experience with Thorntons Plumbing was great. I cannot say enough positive things about these guys. Everyone was so easy to talk to and they were very knowledgeable, honest and upfront with me. They are reasonably priced and their work was impeccable. They were in constant communication with me regarding the progress of the job as well as communicating well with my insurance company. I would highly recommend Thorntons to anyone who wants to make a plumbing problem easier. They handled EVERYTHING and they got it done in a very timely manner. They clearly go above and beyond for their customers.
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Coach2K
I had to replace my hot water heater this week. He came out assessed my situation and gave me my options. He was able to do my replacement the same day. I chose Thornton Pluming because they offer the Bradford White hot water heaters because thats what I wanted and thats what he uses. I also wanted to deal directly with the owner. I could of chose a Lowes or Home Depot but opted for Nate because hes an actual plumber even though I could have saved a bit going that route. He left the place like he found it and took the old hot water heater away and I was very pleased with his service.
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Tyler Underwood
Outstanding crew of guys. I had a blockage and clean out repair that none of us expected. Dave, Blake, Trevor and Nate worked all afternoon in the sweltering heat and humidity to bust up the 30 plus inches of over pour concrete. They never quite or refered me to another plumber. Nate said they could do it the job and he proved it to me. Thornton Plumbing is big enough to get the job done but still small enough to take care of the customer. After seeing these guys work, Id never call another plumber, ever. Definitely worth the call.
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Andy Harper
Had a small leak between the 1st and 2nd floors of my house. Thornton charged $50 to diagnose and was going to use that toward the repairs. The repair quote was $925 to take out the drywall ceiling, repair and put back together. If I did the cosmetic work the plumbing charge would be $650. I called Colbert Plumbing who came out this morning, got to the pipe through the floor upstairs to repair and only charged $102... all working great now (had a crack in the old pipe). Shop around, Thornton is priced high.
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Christopher Brugman
Kyle and Nate took care of my water softener and a tricky water leak repair in my basement bathroom. They got me a great looking shower unit and toilet. They did a great job explaining everything to me and gave me choices while trying to keep the costs down for me. I especially appreciated Kyle working with my insurance company to explain to them what needed to be done due to our water damage claim. Would definitely recommend them to others.