Austin Bryan Plumbing,Piping & Remodeling

9509 Dixie Hwy, Louisville, KY 40272, USA

Address:	9509 Dixie Hwy, Louisville, KY 40272, USA
Phone:	+1 502-709-4446
Site:	austinbryanplumbing.com
Rating:	3.5
Working:	6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM Closed Closed

Location

Photos 19

Reviews 11

J. Jenky

Knowledge, expertise, customer service, honesty, integrity, and any form of professionalism are COMPLETELY void here. Company was contracted for bathroom remodel--$3200 worth of work done incorrectly, owner did not pull permits as discussed, caused damage to walls/ceiling/newly installed tile in adjacent rooms, allowed a worker to bring a child to job-site who was left unattended, child proceeded to walk the house with a knife cutting/destroying various items, once water was back on the improper installation resulted in flooding. ZERO accountability was taken by the owner who once informed of the issue just outright refused to accept a phone call, claimed he "stopped by house and no one was home" however, my wife works from home-was never away from her office with direct view of front driveway, then finally texting his refusal to correct work or refund invoice amount for correction of job. After two other BBB accredited plumbing companies inspected installation it was determined not only was work unpermitted, it was not done to code, completely useless and outright ILLEGAL. All work had to be ripped out and completely redone by another contractor, all parts for damage caused to bathtub had to be repurchased, owner left atleast a dozen parts "that were not needed" in the box resulting in a very dangerous installation for which he then denied completing yet made accusations that supplies were not present, and then would not correct, would not reimburse for in any way. Save yourself, hire someone... anyone... else.

James Jones

Undoubtedly the WORST experience i have ever had with any type of service, especially for a company that was paid over $7,000 to install illegal and useless plumbing which they refused to correct or refund and i then i had to pay someone else to redo. Eric will not take a phone call if you express dissatisfaction and then will lie, deny, lie, deny before finally responding with absolutely shocking levels of unprofessionalism via text only.

Liz S

I called Austin Bryan Plumbing today to take care of a small plumbing emergency. They arrived same day & called before the appointment to let me know they were on the way - as requested. They arrived on time (even early), courteous, professional and reasonable in price. As a homeowner, with repair needs, half the battle is finding someone you can trust and who is dependable. I highly recommend Austin Bryan and will use them in the future.

Raymond Evans

Austin Bryan Plumbing works on my foreclosed and vacant properties. They also do all of my commercial work as well. Mr. Bryan is always available to me and I appreciate the prompt service. This is a new local company and Im glad to give them all our business. They also have competitive pricing...very satisfied with this service provider.

Jennifer Holbert

Austin Bryan Plumbing sent Shannon to the house to repair our leaking tub and sink. They saved us money, fixed our problem. Also saved me from doing unnecessary repairs. We recommend these guys to our friends, family, and neighbors. Thank you all so much for providing great customer service. That is so rare these days.

brandon spears

I sent these guys out to my mother in laws house to take care of a leaky drain. Not only did they give her a senior discount the price was great! The area they worked in was nice and clean when they was through. Overall very professional and great prices. Would recommend

Georgia B.

this was a horrible company to deal with all around, will not use again... they will show up to your house stoned, smoke pot in the driveway and then have no idea what they are doing.

Steve marrillia

Fair pricing,cleaned up after themselves,Professional and actually showed up to give an estimate and did the job in the same week. Thats more then the Other 23 plumbers did for me.

jen bryant

These guys are awesome. We have used them twice, and both times they were super fast, same day service, very professional, and the prices were much less than I expected.

Pamela Barbour Alfaro

Avoid this place at all cost, lack of knowledge/expertise/professionalism/honesty is undeniable!

Brittney Miles

Took very good Care of my family. I Would recommend these guys to anyone. ;-)