McManus Automotive
| Address: | 550 8th St SW, Altoona, IA 50009, USA |
| Phone: | +1 515-967-1020 |
| Site: | mcmanusautoaltoona.com |
| Rating: | 4.2 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
Location
Photos 8
Reviews 12
MA
Mary Stock
Took my car in for service as maintenance light came on & car had recently started to make a strange noise. Received an oil change & was handed a bill. I asked about the noise the car was making & was told that it didnt make any noise fir them so if it continues to bring it back. I walk to the car, turn the engine & the noise started immediately & was worse than before. So I went back & brought Bill out to listen. He immediately said the engine was shot & beyond repair. Of course this is at 4:45 on Saturday when they close at 5pm. I understand everyone wants to go home at this time but I had to ask if they would take a look. Another employee came to drive the car back in the garage & made the comment "oh well weve missed much worse". I watch as the hood gets popped for seriously less than a minute, watch them yank at SOMETHING under the car & that was it. They brought it back out & I was told the same thing - the engine was "just bad" & there was nothing they could do. I noticed another new noise as they drove it to me - whatever they were yanking at seemed to now be dragging on the ground. And they only noticed & fixed THAT after it was pointed out to them. After a second opinion that a few belts needed replaced the car is fine. I was ready to junk the car & face buying another car after only owning this one 3 months. Bill is condescending & dismissive. Yes his knowledge on vehicles is much more vast than mine but this is the type of situation ANYONE is afraid of. We trust mechanics to be fair & HELP. That was not done. Myself & my family have paid McManus thousands of dollars in the past & have put a lot of trust in them. I guess that didnt mean much to them. Theyve lost longtime customers. I have NEVER written a bad review but this time I could not ignore it.
ME
Melia Ledoux
My car stated making a strange noise and smoke rolled out from under my hood at about 3:30pm on a Wednesday. I looked under the hood and noticed a belt was dangling inside. I called McManus auto and spoke to Bill who was able to squeeze me in right away and provided a ride home and a ride back to the shop the following morning to pick up my car. They also offered to change my oil while my car was in as it was due. Overall they were fantastic to work with and were life savers for me as Im a home care nurse and my car is my office!! Thank you!
JO
Jordan Bergman
Its hard to find a good mechanic, but search no further. My wife and I have loved working these guys ever since we moved to the Altoona area. They have always treated us fair and never recommended any services that werent needed. The prices are also very reasonable. They even looked at used vehicles we were looking to buy without any charge. I would highly recommend to anyone searching for a quality mechanic.
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Anonymous User
Honest & Trustworthy – McManus Automotive are the only people in the Des Moines area I trust to work on my vehicles. Even though we’ve moved out of the area, I still come to them whenever possible for my car repair needs!! Thanks for the great service guys!!!
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Anonymous User
Exceptional work quality, reasonable pricing, and really nice people. They have been taking care of the automotive work for me and my family for 10 years. We value the honesty and dependability of their service and have never been disappointed.
MA
Mahlon White
Quality guys own and work here. This place has treated me extremely fair ever time I go in. They are one of, if not, the most honest auto repair shops around. I do not go anywhere else and you wont either once you give them a try.
DE
Deb W
Puts the wrong sized battery in your car and argues with you and tells you the owners manually and all the auto parts stores systems are wrong and that they are right. They are dishonest and will not admit when they have made an error..
AS
Ashley Hysell
We were 2 hours from home and had a radiator leak. These guys worked us in on a Saturday and got us all fixed up and back on the road. They were very nice and fairly priced!
RA
Rachel Bissett
They are the only mechanics I will go to now, they are honest and reasonably priced and even better. ...... They did a GREAT job!
AL
Al D
Great service, had a problem with my car and John resolved it. Bill is a great asset at the desk. Thanks for your help
KY
Kyle Robberts
Good service, good prices, and very honest.
SC
Scott Germann
Great service.
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